on local advertising and promotions instead of you spending such amounts directly. In addition to the above local advertising, you must maintain a membership and subscription to “Psychology Today” and
From the filings
Grace Integrated
Health servicesSoftware purchasing at Grace Integrated is controlled at the headquarters level by a small leadership team including CEO Christopher McDevitt and Clinical Director Julie McDevitt. The system currently mandates a designated business management software, payroll software, an Electronic Medical Record and Practice Management Software, Psychology Today, QuickBooks, and Simple Practice across its 6 company-owned locations. With 20% year-over-year unit growth, the addressable market is small but expanding.
For software vendors selling into US franchise brands.
Live signals
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
monthly cost of approximately $765 - $915 per month, currently (all subject to increase by the vendor). We require that you use our designated bookkeeping and accounting software (QuickBooks), which o
hotels $1,000 to $3,500 As incurred. Before opening. Training (6) and restaurants. Credentialing / NPI-Facility Setup $500 to $1,000 As incurred. Before opening. Other suppliers. PayCor Payroll Setup
ment - Section 5.H.) The Operations Manual currently has 88 pages and the table of contents is as follows: MANUAL Subject Number of Pages Introduction & Welcome 1 Grace 1 Model 14 Simple Practice / Bi
Franchisor behaviours
What the franchisor requires
29 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 4 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
We require that you use our designated bookkeeping and accounting software (QuickBooks), which our Affiliate has used since November 2018.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have independent access to the information and data you maintain; and there are no contractual limitations on our right to access the information and data, provided that certain client health-related information is protected by privacy laws such as HIPAA.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
The Franchisee shall furnish to the Company the following minimum reports among others: (i) by the third day after the end of the month, a telephonic or other electronic report (as the Company designates) of the number of Licensed Providers and Gross Sales (as hereinafter defined) of the Franchised Business for the…
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Company may from time to time modify the list of approved brands and/or suppliers, and Franchisee shall not, after receipt in writing of such modification, reorder any brand from any supplier which is no longer approved.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
We and our affiliates may but not currently derive revenue or other material consideration from your required purchases, leases, and/or licenses.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
Franchisee acknowledges that Company reserves the right, without accountability to Franchisee, to receive and retain commissions, rebates, allowances and other similar amounts received by Company from any supplier who has been approved by Company from time to time in connection with the supply of goods, fixtures…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
We estimate that your required purchases, leases, and licenses in compliance with the above specifications of goods, services, supplies, fixtures, equipment, inventory, computer hardware and software, real estate and comparable items will represent 60% to 75% of your overall purchases and leases in establishing the…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
To have an alternate supplier approved, you must first notify us in writing, submit sufficient specifications, samples and information, along with our then-current fee (which is currently not expected to exceed $5,000 per request, plus reimbursement of our expenses).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
To have an alternate supplier approved, you must first notify us in writing, submit sufficient specifications, samples and information, along with our then-current fee
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee acknowledges that as between the Company and Franchisee, the Company has the sole rights to and interest in all e-mail and internet addresses, websites, domain names, social media sites and search engine identifiers, and all telephone and facsimile numbers and directory listings associated with the Marks
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee agrees to comply with the then-current Payment Card Industry Data Security Standards as those standards may be revised and modified by the PCI Security Standards Council, LLC (see www.pcisecuritystandards.org), or any successor organization or standards that Company may reasonably specify.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
The Company shall have the right to review the operation and administration of the Franchised Business by quality control testing, periodic field reviews and such other tests, reviews and inspections and other reasonable actions deemed desirable by the Company.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
The Operations Manual may be modified periodically to reflect changes in the specifications, standards, operating procedures and other obligations in operating Franchised Businesses.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must obtain our approval of the site location and the lease.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
Except as provided above, or as approved by us in writing, you may not develop, maintain or authorize any website, domain name, URL address, email address, other online presence or other electronic medium that mentions your Franchised Business, links to any Franchise System Website or displays any of the Marks, or…
Is a minimum grand opening advertising spend required?
YesItem 11
Within one month before the opening of your Franchised Business, you must spend a minimum of $3,000 on local advertising, marketing and promotion of the opening of the Franchised Business in accordance with an opening marketing plan approved by us.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend quarterly for local advertising and promotion of the Franchised Business and the Marks at least one percent of the Gross Sales of the Franchised Business.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 8
You must purchase, lease, license, or use accreditation and credentialing and contracting services, safety training services, electronic medical record software and/or services provider, practice management software and/or services provider, medical and insurance billing software and/or services provider, accounting…
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
Provided that a majority of the Grace Integrated locations in your ad-coverage area agree to participate in the program, you must participate in and contribute your share to additional advertising and promotional programs in your ad-coverage area.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You may contract only with suppliers whom we have approved.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may contract only with suppliers whom we have approved.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesFranchise agreement
Franchisee agrees not to use any Credit Card Vendor for which Company has not given Franchisee GI FRANCHISE AGREEMENT E-21 4.29.26/GI FA26-D1 Company’s prior written approval or as to which Company has revoked Company’s earlier approval.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We reserve the right to have you utilize the electronic funds transfer system and/or other similar means to remit all amounts due.
Must the franchisee participate in a gift card program?
YesItem 8
You must purchase, lease, license, or use accreditation and credentialing and contracting services, safety training services, electronic medical record software and/or services provider, practice management software and/or services provider, medical and insurance billing software and/or services provider, accounting…
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
For each Franchised Business, you must designate a Clinic Director and an Operating Principal (as hereinafter defined), and potentially a manager to assist you or your managing shareholder or member or partner in operating the Franchised Business.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
2. The Company may require the Franchisee to utilize a computer system, including without limitation electronic medical record software and/or services provider, practice management software and/or services provider, medical and insurance billing software and/or services provider, payroll and employee scheduling…
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have independent access to the information and data you maintain; and there are no contractual limitations on our right to access the information and data, provided that certain client health-related information is protected by privacy laws such as HIPAA.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
The fee for additional training programs or meetings is currently $200 per hour and you must pay all the travel and living expenses and the fee for the annual convention or business meeting of franchisees is currently $0 per person, and you must pay all your travel, lodging, meals, and other expenses to attend each…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Shall attend, if Company requires, a national business meeting or convention of franchisees for up to three days once per calendar year at Franchisee’s expense; Company may require Franchisee, Operating Principal, and/or Clinical Director to so attend.
The filing answers no to 1 question
- Is there a franchisee advisory council, association or committee?Franchise agreement
The vendor opportunity at Grace Integrated
Grace Integrated is a health services franchise with a small but growing footprint. The most recent Franchise Disclosure Document (FDD), filed in 2026, reports 6 total units, all of which are company-owned. The system does not currently report any franchised locations. Despite its size, the brand posted 20% year-over-year unit growth, signaling an active expansion phase that could open new software purchasing needs. For vendors, the immediate addressable market is 6 locations, all concentrated in Illinois. The average unit volume (AUV) and royalty rate are not disclosed in the FDD.
Who controls software purchasing
Technology decisions at Grace Integrated are centralized. The FDD lists three executives in Item 1: Christopher McDevitt, who serves as Manager and Chief Executive Officer; Julie McDevitt, Manager and Clinical Director; and Jennifer Rocco, Franchise Coordinator. With no multi-unit operators on file and a single mapped operator running a single location, the buying center is firmly at HQ. Any software vendor pitching this system should direct outreach to the CEO and Clinical Director, who hold both managerial and operational authority.
Mandated and current tech stack
Grace Integrated’s Item 11 disclosures mandate a specific suite of technology. The FDD requires franchisees to use a designated business management software, designated payroll software, an Electronic Medical Record and Practice Management Software, Psychology Today, QuickBooks by Intuit Inc., and Simple Practice. This is a fully mandated stack with no optional or recommended alternatives listed. The presence of both an EMR/PM system and Simple Practice suggests a dual focus on clinical and administrative workflows. Vendors offering complementary or replacement solutions for any of these mandated categories must be prepared to displace an incumbent that is contractually required by the franchisor.
Procurement, renewals, and timing
The FDD does not include an Item 8 procurement extract, so the specific supplier designation process—whether designated, approved, or open—is not publicly detailed. However, the Item 11 mandates indicate a top-down procurement model where the franchisor controls the technology stack. Contract timing is tied to the franchise lifecycle. The initial franchise term is 10 years. Item 17 allows for two additional 5-year renewal terms, contingent on signing a new franchise agreement, paying a renewal fee, and refurbishing the premises and equipment to meet then-current standards. Critically, the renewal terms may be materially different from the original agreement, including changes to fee requirements and territorial rights. This creates potential windows for software re-evaluation at each renewal point, as well as when new company-owned units are opened.
How to read the Grace Integrated FDD
The 2026 Grace Integrated FDD is embedded below. For software vendors, the most actionable sections are Item 1 (executive team), Item 11 (mandated technology), and Item 17 (renewal conditions). The document confirms a tightly controlled, HQ-driven technology environment with a fully mandated stack. While the system is small, its growth rate and centralized decision-making make it a straightforward target for a focused sales effort. For a ranked list of franchise targets matched to your software category, FranCloud can help.
Questions vendors ask
Grace Integrated, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Grace Integrated files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| IL | 1 |
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Related Health services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.