FranConnectFranConnect
Mandatoryour Franchised Business, but you do not sign any separate license agreement to use the ServiceMinder software. We currently require you to obtain and use FranConnect Software from FranConnect (sales@f
From the filings
+9.091% units YoYHQ-led decisions
Fitness Machine Technicians FMT
FitnessFitness Machine Technicians FMT is a North Carolina-based fitness-equipment-repair franchise with 140 locations — 132 franchised, 8 company-owned — and a $466,910 average unit volume on a 6% royalty. The FDD mandates FranConnect, QuickBooks, and ServiceMinder, naming the exact software stack a vendor is selling alongside.
For software vendors selling into US franchise brands.
Live signals
Total units
140
132 franchised
Unit growth YoY
+9.091%
vs prior filing
AUV
$467K
Item 19, 2024
Royalty
6%
of gross sales
Ad fund
1%
national + local
Initial fee
$45K
per unit
Investment range
$66K–$128K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
QuickBooksIntuit
Mandatoryommodations to attend initial training. Your actual costs will depend on how far you and your trainees must travel and the accommodations you choose. You must also pay directly to QuickBooks a trainin
ServiceMinderServiceMinder
Mandatoryware platform, which currently includes the required ServiceMinder software that stores the data from all customer service activity of the Franchised Business. You must obtain the ServiceMinder softwa
FacebookMeta
ement; posts may implement and later EFT debit on the 1st obligation will begin the and review response increase the monthly fee day of the month same month your local for Google, Facebook upon notice
InstagramMeta
s, podcasts, pictures and videos) through which users create or use online networks or communities (including but not limited through online communities such as Facebook, Twitter, Instagram, SnapChat,
LinkedInLinkedIn
and videos) through which users create or use online networks or communities (including but not limited through online communities such as Facebook, Twitter, Instagram, SnapChat, LinkedIn, YouTube, Ye
SnapchatSnapchat
, pictures and videos) through which users create or use online networks or communities (including but not limited through online communities such as Facebook, Twitter, Instagram, SnapChat, LinkedIn,
TwitterX
ogs, wikis, podcasts, pictures and videos) through which users create or use online networks or communities (including but not limited through online communities such as Facebook, Twitter, Instagram,
YelpYelp
on will begin the and review response increase the monthly fee day of the month same month your local for Google, Facebook upon notice based on our website pages and/or social and Yelp. then current c
YouTubeGoogle
s) through which users create or use online networks or communities (including but not limited through online communities such as Facebook, Twitter, Instagram, SnapChat, LinkedIn, YouTube, Yelp or Wik
Franchisor behaviours
What the franchisor requires
23 requirements the franchisor states in this filing, each in its own words; 6 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must use the QuickBooks accounting program for your Franchised Business, connected with FranConnect.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to the information and data you collect at all times, as well as the right to download information related to your Franchised Business, and you must make sure that we have electronic access, at your expense.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You will maintain on forms approved or provided by us a monthly sales report and profit and loss statement accurately reflecting the operations and condition of the Franchised Business.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
A list of approved suppliers for the System will be included in the Brand Standards Manuals and may be modified or updated by us at any time upon written notice to you.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
In 2024, we or our affiliates collected $931.44 in rebates from suppliers for purchases of approved products by FMT franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
10Item 8
The estimated proportion of required purchases and leases to all purchases and leases by you of goods and services in establishing the Franchised Business is approximately 25% to 40% and in operating your Franchised Business ranges approximately from 10% to 20%.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
10 FMT May 2, 2025 4894-8263-1254 v.19 Type of Fee Amount When Due Remarks Product or Supplier $500 With request for If you request to use a Evaluation approval product or supplier that we have not previously approved for the System Insurance Reimbursement of our On demand We may, but are not costs obligated to…
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
If you wish to use a supplier or product that has not previously been approved by us, you must make a request to us in writing for our approval of the supplier or product, including any pertinent information we require.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
(i) to transfer all Franchisee’s interest in such Telephone Listings to Franchisor; and (ii) to execute such documents and take such actions as may be necessary to effectuate such transfer.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
11.4 Inspections We and our authorized representatives shall have the right at all times during the business day to enter your Franchised Business or any other location where books and records relative to the Franchised Business are kept, and to inspect, copy and audit such books and records, including your state and…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may, from time to time, revise the contents of the Brand Standards Manuals when we reasonably consider such revisions to be necessary to improve or maintain the standards of the System and you expressly agree to comply with each new or changed standard
Marketing
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesFranchise agreement
You are required to spend a minimum of the greater of $1,000 per month or 1% of your Gross Sales on local advertising and promotion, all or a portion of which we may direct you to spend on a specific campaign and/or with a specific supplier.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You must participate in a Cooperative if one is formed for an area that includes all or a portion of your Territory.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
All equipment, fixtures, furnishings, computer hardware and software, supplies and materials required for the operation of your Franchised Business must be purchased by you only from suppliers designated or approved in writing by us
Must equipment be purchased from designated or approved suppliers?
YesItem 8
All equipment, fixtures, furnishings, computer hardware and software, supplies and materials required for the operation of your Franchised Business must be purchased by you only from suppliers designated or approved in writing by us
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
The credit card processing company we designate will be the only approved supplier of credit card processing services for the franchise system.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Unless a different method is designated by us, all amounts due and owing under this Agreement will be payable on the fifth (5th) day of each month (or the next business day, if applicable) by electronic funds transfer.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
System Standards may regulate the staffing levels and employee and/or independent contractor’s qualifications, training, dress, and appearance of the Franchised Business.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
all proprietary materials and forms, the FMT equipment and materials bearing the Proprietary Marks (including letterhead, business cards, brochures, labels, uniforms, etc.) that are used by you in the operation of your Franchised Business must be purchased from us, our affiliates or the suppliers we designate.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
ServiceMinder software is currently mandatory and the only approved software for your Franchised Business
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to the information and data you collect at all times, as well as the right to download information related to your Franchised Business, and you must make sure that we have electronic access, at your expense.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may charge a fee for refresher training, and you must pay all expenses you and your trainees incur while attending any refresher training, including travel, lodging, meals and applicable wages.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
Conduct an annual meeting of franchisees, which shall be mandatory for all franchisees unless the absence is excused by us.
The filing answers no to 6 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 11
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
- Must the franchisor approve the franchisee's site or location before opening?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Is a minimum grand opening advertising spend required?Item 6
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 78.5% of fitness brands mandate no POS system, leaving you guessing which 45 brands are ready for your solution.Cut weeks of manual FDD research per brand; our fit_scoring instantly surfaces the 45 POS-mandating targets, turning a blind pipeline into a prioritized list that saves $15k+ in analyst time per quarter.
- 87.1% of fitness brands mandate no CRM, yet 27 do — without FranCloud you cannot see which ones.Stop chasing the 182 brands with no CRM mandate; our tech_landscape play isolates the 27 CRM-mandating brands so your reps spend time only on qualified accounts, boosting win rates by 30%.
- With 96 single-unit brands and 6 national-scale brands across 22,214 total units, you lack a single view to size and tier targets.Replace 40+ hours of manual FDD digging per segment with our corpus_search; instantly filter by unit bands to prioritize the 6 national brands worth $500k+ ACV, accelerating deal cycles by 4 weeks.
The vendor opportunity at Fitness Machine Technicians FMT Fitness Machine Technicians FMT is a North Carolina-headquartered fitness-equipment-repair franchise with 140 locations — 132 franchised, 8 company-owned — on a 6% royalty and a $466,910 average unit volume, up 9.1% year over year. The FDD makes a financial performance representation.
Who controls software purchasing Item 2 names President Jason Pritchard, Managers Kyle Squillario, John McGinley, and Joseph Osborne, and Founder and Consultant Don Powers. The brand is part of Main Line Brands, a strategic multi-brand parent whose portfolio also includes Pest Authority — a signal that software decisions may run through shared parent-level infrastructure as well as this brand's own leadership.
Tech named in the FDD, and what is actually required FranConnect and ServiceMinder are mandated under Item 8, and QuickBooks by Intuit is mandated under Item 7 — all three are contractual obligations, not suggestions. Facebook and Yelp are in use per the filing, the closest thing to an incumbent signal here, while Instagram, Snapchat, and LinkedIn are named under Item 11 without being required.
Procurement, renewals, and timing Item 8 runs an approved-supplier list: computer hardware, software, equipment, fixtures, and materials must come from franchisor-designated or approved suppliers, and ServiceMinder software specifically must be bought from the franchisor or an affiliate. Franchisees may still propose a supplier for approval. Item 17 offers up to two additional 10-year successor terms, each requiring 6-9 months' notice, good standing, a Successor Agreement fee, and the then-current franchise agreement — each successor point is a natural window to reopen a vendor conversation.
How to read the Fitness Machine Technicians FMT FDD The filing was filed with state franchise regulators in 2025. The embedded PDF viewer below carries the full text of Items 2, 6, 7, 8, 11, 17, and 19.
Talk to FranCloud for a ranked list of franchise systems like this one that fit your product.
Questions vendors ask
Fitness Machine Technicians FMT, answered from the filing
Item 2 names President Jason Pritchard alongside Managers Kyle Squillario, John McGinley, and Joseph Osborne, and Founder and Consultant Don Powers. Fitness Machine Technicians FMT is part of Main Line Brands, whose sibling brand Pest Authority shares the same parent-level structure.
FranConnect and ServiceMinder are mandated under Item 8, and QuickBooks by Intuit is mandated under Item 7. Facebook and Yelp are in use per the filing, while Instagram, LinkedIn, and Snapchat are named under Item 11 without being required.
140 total locations as of the 2025 FDD — 132 franchised and 8 company-owned — up 9.1% year over year, with a $466,910 average unit volume.
An approved-supplier list under Item 8: computer hardware, software, equipment, and supplies must come from franchisor-designated or approved suppliers. ServiceMinder software specifically must be bought from the franchisor or an affiliate, though franchisees may propose a supplier for approval.
The initial term is 10 years, with Item 17 offering up to two additional 10-year successor terms conditioned on good standing, 6-9 months' notice, a Successor Agreement fee, and the then-current franchise agreement — each successor point is a natural pitch window.
It was filed with state franchise regulators in 2025. Use the embedded PDF viewer below to read Items 2, 6, 7, 8, 11, 17, and 19 directly.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Fitness Machine Technicians FMT files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Fitness Machine Technicians FMT’s FDD on file does not disclose a franchisee directory.
Ownership
The portfolio behind Fitness Machine Technicians FMT
strategic_multibrand of Main Line Brands.
Sibling brands
Related Fitness brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.