Dispatch PlusDispatch Plus
Mandatoryand use all of our then currently required or approved technology and software systems (collectively, the “Technology and Software Systems”), which currently includes the required Dispatch Plus and/or
From the filings
+31.559% units YoYHQ-led decisions
Pest Authority
Home servicesPest Authority, the North Carolina-based home-services franchisor owned by Main Line Brands, mandates FranConnect, Dispatch Plus and QuickBooks across its system. With 347 territories and franchised-outlet growth of 31.559% year over year, it is a scaling account worth tracking.
For software vendors selling into US franchise brands.
Live signals
Total units
347
346 franchised
Unit growth YoY
+31.559%
vs prior filing
AUV
—
Item 19, 2025
Royalty
10%
of gross sales
Ad fund
3%
national + local
Initial fee
$25K
per unit
Investment range
$41K–$106K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
13%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
FacebookMeta
Mandatorys, you must pay a monthly fee to us or our selected vendor partners to create and manage local posts on Facebook and manage your social reputation with posts on your local company Facebook page and re
FranConnectFranConnect
Mandatoryre required to use our Technology and Software Systems only on computer equipment and hardware purchased through our approved suppliers. We currently require you to obtain and use FranConnect Software
QuickBooksIntuit
Mandatoryoperating system. Your computer must also have Microsoft Office or a more recent version installed and operating and the web-based resource center software. You must also maintain QuickBooks Accountin
InstagramMeta
s, podcasts, pictures and videos) through which users create or use online networks or communities (including but not limited through online communities such as Facebook, Twitter, Instagram, SnapChat,
LinkedInLinkedIn
and videos) through which users create or use online networks or communities (including but not limited through online communities such as Facebook, Twitter, Instagram, SnapChat, LinkedIn, YouTube, Ye
SnapchatSnapchat
, pictures and videos) through which users create or use online networks or communities (including but not limited through online communities such as Facebook, Twitter, Instagram, SnapChat, LinkedIn,
TwitterX
ogs, wikis, podcasts, pictures and videos) through which users create or use online networks or communities (including but not limited through online communities such as Facebook, Twitter, Instagram,
YelpYelp
vendor partners to create and manage local posts on Facebook and manage your social reputation with posts on your local company Facebook page and respond to all reviews on Google, Yelp and Facebook. 7
YouTubeGoogle
s) through which users create or use online networks or communities (including but not limited through online communities such as Facebook, Twitter, Instagram, SnapChat, LinkedIn, YouTube, Yelp or Wik
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 6 explicit no's; 3 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
The Franchisee must use the accounting system and the pre-formatted template required by the Franchisor, if any.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 6
We will have independent access to the information generated and stored in all your technology systems.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
The Franchisee shall also submit to the Franchisor current financial statements and other reports as the Franchisor may reasonably request to evaluate or compile research and performance data on any operational aspect of the Business.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are currently approved suppliers for (and we and our affiliates are the only approved suppliers for) all apparel, uniforms, forms, Products, chemicals and advertising materials used in, sold or provided through your Pest Authority Business.
Is there a franchisee advisory council, association or committee?
YesItem 11
As of the date of this Franchise Disclosure Document, we have a Pest Authority Advisory Council (the “Councils”), made up of 8 franchisees.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Franchisor may in its sole discretion change service providers for these services at any time.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
795712Item 8
During our 2024 fiscal year, we had revenues of $795,712 from the sales or leases of products to Mosquito Authority and/or Pest Authority franchisees, which was 6.8% of our total 2024 fiscal year revenues
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We may receive a maximum of a 5% rebate from franchisee purchases from our suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
25Item 8
We estimate that the purchase of these Required Items from us or our designated or approved sources, or those meeting our standards and specifications, will be approximately 10% of both your total cost to establish a Pest Authority Business and 25% of your total cost of operating a Pest Authority Business (not…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
If we elect to test the samples or inspect the proposed supplier’s facilities, you will be charged a fee not to exceed the actual cost of such inspection or testing.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee hereby acknowledges that all telephone numbers, facsimile numbers and Internet addresses used in the operation of the Business constitute assets of the Business; and upon termination or expiration of this Agreement, Franchisee shall take such action within 5 days to cancel or assign to Franchisor or its…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
the Franchisor or Franchisor's authorized agent shall have the right to request, receive, inspect and audit any of the records referred to above wherever they may be located.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
The Franchisor shall have the right to add to, and otherwise modify, the Brand Standards Manuals from time to time to reflect changes in authorized Products and Services, business image or the operation of the Business; provided, however, no such addition or modification shall alter the Franchisee's fundamental…
Marketing
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend a required minimum amount on local advertising for your Pest Authority Business (the “Minimum Individual Local Advertising Expense”). The Minimum Individual Local Advertising Expense is currently the greater of $5,500 or 5% of Gross Sales annually.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
The Franchisee shall fully participate in all such promotional campaigns, prize contests, special offers, and other programs, national, regional, or local in nature (including the introduction of new Services, Products, new franchises or other marketing programs directed or approved by the Franchisor), which are…
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
The Franchisee must purchase all Products, services, equipment, tools, inventory, supplies and computer hardware and software, including the required or approved Technology and Software Systems, from Franchisor's designated suppliers, manufacturers and distributors, which may be Franchisor or its affiliates.
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
The Franchisee must purchase all Products, services, equipment, tools, inventory, supplies and computer hardware and software, including the required or approved Technology and Software Systems, from Franchisor's designated suppliers, manufacturers and distributors, which may be Franchisor or its affiliates.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 6
The credit card processing company we designate will be the only approved supplier of credit card processing services for the franchise system.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
You must pay all fees and other amounts due to us via automatic clearing house (ACH), electronic funds transfer (EFT) or other similar means, as described in the Franchise Agreement.
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
The following shall only be used with or in connection with the Business to the extent that they meet the Franchisor’s standards and specifications: advertising and promotional materials, services, equipment, tools, inventory, products, vehicle and other signage, supplies, answering service, credit card processing…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
Dispatch Plus and/or Field Routes Software is currently mandatory and the only approved software for your Pest Authority Business
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
Franchisor will have independent access to the information generated and stored in the Technology and Software Systems.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall utilize Franchisor's then currently required software, proprietary database management and intranet system as the exclusive means for tracking and maintaining customer, vendor, and lead information, and for such other uses as prescribed by Franchisor periodically in the Brand Standards Manuals, in…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Additional training may be required if the Franchisor deems it necessary.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The Franchisee or its Designated Business Manager must attend mandatory annual conferences, seminars and workshops at such locations as the Franchisor may reasonably designate, and the Franchisee will pay all salary and other; expenses of persons attending, including any conference fees, travel expenses, meals…
The filing answers no to 6 questions
- Can a franchisee propose a new supplier for the franchisor's approval?Item 8
- Must the franchisor approve the franchisee's site or location before opening?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Does the franchisor require minimum staffing levels or specific roles?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at Pest Authority
Pest Authority runs 347 home-services territories nationwide — 346 franchised, 1 company-owned — under parent Main Line Brands, whose portfolio also includes Fitness Machine Technicians (FMT). Franchised-outlet count grew 31.559% year over year. The FDD makes no financial performance representation.
Who controls software purchasing
Item 2 names Jason Pritchard as Interim Chief Executive Officer, alongside managers Kyle Squillario, John McGinley and Joseph Osborne. Pest Authority sets the technology mandate directly in the Franchise Agreement rather than leaving it to individual operators.
Tech named in the FDD, and what is actually required
The filing requires franchisees to maintain QuickBooks Accounting software for reporting to Pest Authority, and to obtain and use FranConnect as their sole financial reporting software for the Mosquito, Tick, Fly and Spotted Lantern Fly Control Specialty Business. Franchisees must also acquire and use the required Dispatch Plus and/or Field Routes software that stores customer service activity data, obtained through Pest Authority and billed via its Technology and Software Systems Fee, running only on hardware bought through Pest Authority's approved suppliers. The required computer must also run Microsoft Office, and unanswered calls go to the designated answering service, currently Pronexis. Facebook, Instagram, LinkedIn, Snapchat and X (Twitter) are named in the filing.
Procurement, renewals, and timing
Pest Authority runs an approved-supplier list: franchisees must purchase or lease required items only from Pest Authority or its approved suppliers and distributors, and Pest Authority and its affiliates are currently the only approved suppliers for apparel, uniforms, forms, Products, chemicals and advertising materials. Franchisees may propose an alternative supplier for approval. The initial term is 10 years; renewal requires a new agreement (which may carry materially different terms), current payments, a signed release and a renewal fee.
How to read the Pest Authority FDD
The embedded PDF viewer below is Pest Authority's 2025 Franchise Disclosure Document. Talk to FranCloud for a ranked list of franchise systems that fit your product.
Questions vendors ask
Pest Authority, answered from the filing
Jason Pritchard, Interim Chief Executive Officer, leads Pest Authority alongside managers Kyle Squillario, John McGinley and Joseph Osborne. Pest Authority itself designates the required technology stack in the Franchise Agreement, under owner Main Line Brands.
Pest Authority mandates FranConnect as sole financial reporting software, Dispatch Plus and/or Field Routes for service dispatch, QuickBooks for accounting, and Microsoft Office. Facebook, Instagram, LinkedIn, Snapchat and X (Twitter) are named in the filing.
Pest Authority operates 347 home-services territories nationwide, 346 of them franchised, with franchised-outlet count up 31.6% year over year.
Pest Authority runs an approved-supplier list: franchisees buy required items only from Pest Authority or its approved suppliers, and Pest Authority is currently the only approved supplier for apparel, uniforms, forms, Products and chemicals. Franchisees may request approval of alternative suppliers.
The initial franchise term is 10 years. At renewal, franchisees sign a new agreement that may carry materially different terms, stay current on payments, sign a release, and pay a renewal fee — a recurring window to time outreach around.
The embedded PDF viewer below holds Pest Authority's 2025 Franchise Disclosure Document.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Pest Authority files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
86 operators run 86 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit86
Top states by locations
| TX | 10 |
|---|---|
| NJ | 9 |
| NC | 6 |
| FL | 6 |
| GA | 5 |
Ownership
The portfolio behind Pest Authority
strategic_multibrand of Main Line Brands.
Sibling brands
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.