LexisNexisLexisNexis
Mandatory,000) annual maintenance fee from our franchisees, which covers updates and tech support. You must also purchase a subscription to our designated customer identification software (LexisNexis or Accuri
From the filings
HQ-led decisions
Family Financial Centers
Financial servicesSoftware purchasing at Family Financial Centers is controlled at the franchisor level, with Paul W. Eckert (CEO) and Kenneth R. Parsons (President) named as key executives. The system mandates four specific technology platforms—Accurin, LexisNexis, Power Check, and Tier3—across its 52 franchised locations. With an average unit volume of $12.8 million and a 15-year initial franchise term, the addressable market is concentrated but high-value for vendors who can integrate with or displace mandated solutions.
For software vendors selling into US franchise brands.
Live signals
Total units
52
52 franchised
Unit growth YoY
-5.455%
vs prior filing
AUV
$12.83M
Item 19, 2025
Royalty
—
of gross sales
Ad fund
10%
national + local
Initial fee
$41K
per unit
Investment range
$224K–$309K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
10%+of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
FacebookMeta
l address, Internet domain name, uniform resource locator (“URL”) or metatag or in connection with any Internet home page, web site or any other Internet-related activity (such as FACEBOOK, INSTAGRAM,
InstagramMeta
Internet domain name, uniform resource locator (“URL”) or metatag or in connection with any Internet home page, web site or any other Internet-related activity (such as FACEBOOK, INSTAGRAM, TWITTER or
TwitterX
omain name, uniform resource locator (“URL”) or metatag or in connection with any Internet home page, web site or any other Internet-related activity (such as FACEBOOK, INSTAGRAM, TWITTER or TIK TOK)
Franchisor behaviours
What the franchisor requires
22 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Recordkeeping Franchisee agrees to use computerized cash and data capture and retrieval systems that meet FFC’s specifications and record all Financial Center transactions.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Franchisee acknowledges that FFC may independently access from a remote location, at any time, all information input to and compiled by, Franchisee’s Computer System or an off-site server, including information concerning Gross Revenues.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
At Franchisee’s expense, Franchisee shall send FFC a quarterly profit and loss statement and balance sheet (both of which may be unaudited) within thirty (30) days after the end of each fiscal quarter.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may periodically modify the list of Approved Suppliers and/or Approved Brands and you must promptly comply with the modifications.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
284007Item 8
During our fiscal year ending December 31, 2024, according to our audited financial statements, we derived $284,007 from franchisee purchases and leases, which represented approximately 13% of our total revenues of $2,164,715.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We receive either 3% of the gross amount or 21% of the net commissions from gift card vendors.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
If Franchisee proposes to purchase any products or services for which there are Approved Suppliers from a different supplier, Franchisee shall submit FFC a written request for such approval or request the supplier submit a written request on its behalf.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee must immediately take all actions necessary to cancel any assumed or fictitious name containing the Marks and do all necessary to transfer to FFC or its designee the Financial Center’s telephone number(s).
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
FFC or its designee has the right at all reasonable times, both during and after the term of this Agreement, to inspect, copy, and audit Franchisee’s books, records, and federal, state and local tax returns, and such other forms, reports, information, and data as FFC reasonably may designate applicable to the…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
FFC has the right to change or modify the System, including modifications to the Manuals, the required equipment, the signage, the building and premises of the Financial Center (e.g., the trade dress, décor and color schemes), the presentation of the Marks, the adoption of new administrative forms and methods of…
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must also submit a copy of the proposed lease and execute a Lease Rider for the proposed site to obtain our approval.
Marketing
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee shall spend a minimum of three thousand dollars ($3,000) on the Grand Opening Advertising Campaign for the Franchised Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesFranchise agreement
Each calendar quarter, Franchisee shall expend the amount set forth in Attachment B for local advertising purposes.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If we form an Advertising Cooperative for the region where your Financial Center site is located, you agree to participate in the Advertising Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
During the term of the Franchise Agreement, you must purchase furniture, fixtures, equipment, computer systems, customer identification software, merchandise, advertising materials, supplies and stationery that meet our standards and specifications from approved manufacturers, distributors, vendors and suppliers…
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
Franchisee agrees to purchase or lease approved brands, types or models of fixtures, furnishings, equipment and signs only from suppliers designated or approved by FFC, which may include FFC.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
All Royalty Fees and other amounts owed under this Agreement, including advertising fees and interest charges, shall be received by FFC or credited to a designated FFC account by pre-authorized bank debit before 5:00 p.m. on the date such payment is due (“Due Date”).
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee shall require all of Franchisee’s employees to adhere to FFC’s dress code, including the mandated wearing of FFC approved uniforms.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall acquire and use all cash registers and computer hardware and related accessories and peripheral equipment, including video surveillance equipment (collectively, “Computer Systems”) that FFC prescribes for use by Financial Centers.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have the ability to access your computer systems independently and electronically download data and video surveillance collected by the Franchised Business.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may require you, your partners and/or your managers to attend additional training programs (e.g., annual conferences, refreshers and supplemental training programs) to discuss ongoing changes in the industry, sales techniques, personnel training, bookkeeping, accounting, inventory control, performance standards and
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
FFC reserves the right to hold and require Franchisee to attend annual conferences, refreshers, and supplemental training programs to discuss ongoing changes in the industry, sales techniques, personnel training, bookkeeping, accounting, inventory control, performance standards and advertising programs.
The filing answers no to 5 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 20
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 6
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Franchise agreement
The vendor opportunity at Family Financial Centers
Family Financial Centers operates a compact network of 52 franchised locations, all providing financial services. The system reported an average unit volume (AUV) of $12,826,102 in its 2025 Franchise Disclosure Document. While the total unit count is modest, the high per-unit revenue makes each location a potentially valuable account for software vendors. The system experienced a 5.5% decline in units year-over-year, a contraction that may signal either consolidation or operational restructuring—both scenarios that can create openings for technology evaluation.
The franchisor is headquartered in Pennsylvania and appears to be independently owned, with no parent company on file. The initial franchise term is 15 years, and the renewal structure allows for two additional five-year terms, provided the franchisee modernizes the location to current standards. This long-term commitment and mandated modernization clause create periodic windows where technology upgrades are contractually required.
Who controls software purchasing
Decision-making authority for software rests firmly at the franchisor level. The 2025 FDD Item 1 identifies Paul W. Eckert as Chief Executive Officer and Kenneth R. Parsons as President. David Jenkelowitz serves as Director of Operations and Regulatory Compliance, a role that likely places him at the center of any technology evaluation involving operational or compliance systems. Edie Erhardt, Director of Franchise Services and Development, and Linda Eckert, Accounting Manager, round out the named leadership team.
For vendors, the path to a sale runs through this small, centralized group. There is no disclosed network of multi-unit operators or franchisee associations that might influence purchasing independently. The absence of any operator footprint in the corpus reinforces that this is a tightly managed, franchisor-driven system.
Mandated and current tech stack
The FDD mandates four specific technology systems: Accurin, LexisNexis, Power Check, and Tier3. These are not merely recommended; they are required for franchisees. This creates a clear picture of the incumbent vendor landscape. Any new software pitch must address how it integrates with or improves upon these existing mandates.
Accurin and Tier3 are commonly associated with check cashing and financial services platforms. LexisNexis provides risk and compliance data. Power Check is a check verification and guarantee service. Together, they form a compliance-heavy, transaction-focused stack. A vendor selling CRM, analytics, or operational efficiency tools would need to demonstrate compatibility with this ecosystem, while a vendor offering a competing core platform would need to make a compelling case for displacing a mandated incumbent at the franchisor level.
Procurement, renewals, and timing
The FDD does not include an Item 8 extract detailing the procurement model, so it is not publicly clear whether the franchisor uses a designated supplier, approved supplier, or open procurement framework. However, the existence of four mandated systems strongly suggests a designated or exclusive supplier model in practice. Vendors should assume that any software adoption requires franchisor approval and likely a system-wide rollout.
The renewal terms offer a strategic insight. Franchisees in good standing can renew for two additional five-year terms, but they must renovate and modernize their Financial Center to conform to the then-current image and training requirements. This contractual obligation to modernize at renewal creates a predictable trigger for technology upgrades. With a 15-year initial term, the first wave of renewals for franchisees who signed on when the system was founded may be approaching or underway. The recent unit decline could also indicate that underperforming locations are being closed, potentially freeing up capital for technology investment at remaining units.
How to read the Family Financial Centers FDD
The 2025 Family Financial Centers Franchise Disclosure Document is the definitive source for understanding the system's technology requirements, executive structure, and contractual obligations. Item 11 details the mandated technology platforms and any associated costs. Item 1 lists the executives who control purchasing decisions. Item 17 outlines the renewal conditions that can trigger modernization and technology upgrades.
The embedded PDF viewer below contains the full FDD text. Focus on Item 11 for the complete list of mandated technology and any additional software or hardware requirements that may not be summarized in third-party databases. For vendors building a targeted sales strategy, FranCloud can provide a ranked list of franchise systems matched to your software category.
Questions vendors ask
Family Financial Centers, answered from the filing
The 2025 FDD lists Paul W. Eckert (CEO) and Kenneth R. Parsons (President) as top executives. David Jenkelowitz, Director of Operations and Regulatory Compliance, is the likely operational buyer for mandated or compliance-related technology.
The FDD mandates four specific systems: Accurin, LexisNexis, Power Check, and Tier3. No optional or recommended systems are disclosed, indicating a tightly controlled, franchisor-mandated technology environment.
There are 52 total units, all of which are franchised. No company-owned locations are reported. The system saw a 5.5% year-over-year unit decline, suggesting recent consolidation.
The FDD does not include an Item 8 procurement extract, so the specific supplier designation model (designated vs. approved) is not publicly disclosed. The mandated tech list implies a centralized, franchisor-controlled procurement process.
With a 15-year initial term and two optional 5-year renewals requiring modernization, contract windows may align with renewal cycles. The recent unit decline could also trigger operational reviews and potential tech stack reevaluations.
The 2025 FDD is filed with state franchise regulators. You can review the full document using the embedded PDF viewer below to analyze Item 11 technology obligations and Item 1 executive disclosures in detail.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Family Financial Centers files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
54 operators run 54 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit54
Top states by locations
| PA | 23 |
|---|---|
| NJ | 9 |
| FL | 4 |
| CT | 4 |
| TX | 3 |
Related Financial services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.