Executive Home Care

Item 11

You must purchase and use all Technology Systems we designate.

Franchise agreement

We may independently access your Technology Systems to retrieve and compile Business Data and generate any reports we deem appropriate, including Net Billings reports.

Franchise agreement

No later than the 15th day of each month, you must prepare and send us a monthly balance sheet and profit and loss statement for your Business for the prior month.

Item 8

We are currently the exclusive designated supplier for: (a) the software, technology and related tools we provide in exchange for our current technology fee; and (b) in-house call center services (which we expect to implement in 2026 or 2027, either directly or through an affiliate).

Item 8

We may notify you of changes to our specifications and suppliers by email notification, updates to the Manual or other means of communication.

Item 8

During that year, we generated $92,884 in revenue as a result of franchisee purchases or leases, which represents 6.7% of our total revenue for that year.

Item 8

We may receive rebates, payments or other material benefits from suppliers based on your purchases and leases.

Item 6

Cost of testing New Product or This covers the costs of testing new products or (estimated to range from 10 days after invoice Supplier Testing inspecting new suppliers you propose. $200 to $500 per test)

Item 8

If you wish to purchase or lease a source-restricted item from a non-approved supplier, you must send us: (a) a written request for approval; (b) product samples for testing purposes; and (c) all additional information we request.

Item 11

We will own all EXECUTIVE HOME CARE® email addresses and your primary business phone number (whether provided by us or you), but allow you to use them during the term of the Franchise Agreement.

Franchise agreement

You agree to: (i) adhere to all applicable compliance standards established by PCI- DSS;

Franchise agreement

For quality control purposes we may periodically: (a) inspect your EHC Office and business operations in accordance with §6.3 and §17.1; (b) hire mystery shoppers or quality assurance firms to inspect your EHC Business; and/or (c) implement client satisfaction programs (including use of evaluation cards and surveys).

Franchise agreement

We can modify the Manual at any time.

Item 11

You must obtain our approval of the site for your EHC Office before you commence operations.

Item 11

Except for the webpage we provide, you may not: (a) develop, host, or otherwise maintain a website (or other digital presence) bearing our Marks; (b) conduct digital or online advertising; or (c) engage in ecommerce.

Item 11

You must spend at least $1,000 on pre-opening advertising and marketing activities that we require or otherwise approve.

Item 11

After opening, you must spend a monthly amount equal to or greater than your Local Marketing Commitment (greater of 1% or Net Billings or $750 per month) on local advertising.

Franchise agreement

You must fully participate and implement all required client loyalty, rewards and other affinity programs designed to increase client loyalty, generate new clients or improve overall demand for EHC Services offered by EHC Businesses.

Item 11

If your EHC Business is located in a region subject to an advertising cooperative you must: (a) participate in the cooperative according to its rules and procedures and abide by its decisions; and (b) pay a cooperative advertising fee.

Item 8

You must purchase the computer system, POS system, office management software and VOIP phone system that we designate.

Item 8

You must purchase the computer system, POS system, office management software and VOIP phone system that we designate.

Item 6

You must sign the ACH Authorization Form attached to the Franchise Agreement permitting us to electronically debit your designated bank account for all amounts owed to us.

Franchise agreement

You must participate in any gift card program we establish and honor all gift cards, even if purchased from us or another EHC Business.

Item 15

You must designate an owner with overall responsibility for your Business (the “Responsible Owner”).

Item 8

You must purchase the computer system, POS system, office management software and VOIP phone system that we designate.

Item 11

We have independent unlimited access to the data collected on your computer system and there are no contractual limits imposed on our access.

Item 11

We may charge you a training fee of up to $750 per person per day for each person who attends: (a) refresher or supplemental training; (b) initial training after you open (e.g., new Responsible Owner or Designated Manager); (c) remedial training; or (d) additional training you request.

Franchise agreement

Attendance by your Designated Manager and Responsible Owner is mandatory unless we designate attendance as optional or waive your obligation to attend for good cause.