If you are a Fast Casual or Biergarten franchisee, it will cost you approximately $8,300 - $12,000 to buy the POS System for your Franchised Restaurant. You must purchase the POS System designated by us. If you are a Remote Kitchen franchisee, it will cost you approximately $800 - $1,500 to buy the POS System for your Franchised Restaurant. Currently, Toast, Inc. is our only approved supplier of the POS System, including the Dog Haus Suite of Tools. We may change our approved supplier of the POS System at any time with 90 days’ notice. Monthly maintenance costs to the POS System range from $254- $500 per month. You must upgrade the POS System if we instruct you to do so. You must use our designated merchant services provider, which is currently Toast, Inc. You must pay Toast monthly processing fees of .4% of your gross volume and any additional fees for ongoing processing services, which will vary depending on transaction volume.
From the filings
Dog Haus
Quick service restaurantSoftware purchasing decisions at Dog Haus are controlled at the headquarters level, led by CEO Michael Montagano and EVP of Marketing Christopher Ramirez. The brand currently mandates the Valutec platform, providing a clear integration point for complementary solutions. With 59 franchised locations and a strong $1.45 million average unit volume, the addressable market is concentrated but high-value for vendors targeting premium quick-service restaurants.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
6% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
2 technology requirements are recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
You may not create or issue any gift certificates or gift cards and may only sell gift certificates or gift cards that have been issued by us that are accepted at all Franchised Restaurants. You must participate in all gift certificate and/or gift card administration programs as we may designate from time to time. You must use our approved gift card vendor. Currently, Valutec is our only Approved Supplier for gift cards. You must pay Valutec a $25 one-time set up fee, a $5 monthly fee and fee of $.018 per gift card transaction. We have the right to change gift card suppliers at any time upon 90 days’ notice. You must honor all coupons, gift certificates, gift cards and other programs or promotions we direct. You must fully participate in all guest loyalty or frequent customer programs now or in the future adopted or approved by us. You must not issue coupons or discounts of any type for use at the Franchised Restaurant except as approved by us in writing. In addition, you must purchase, enroll in or subscribe to, as applicable, all CRM, social media analytics and online and mobile ordering software or programs that we designate. We may change the designated suppliers of these or similar services in our discretion. You must change, purchase or subscribe to the additional programs or software, as applicable, after we give you notice to do so.
Franchisor behaviours
What the franchisor requires
27 requirements the franchisor states in this filing, each in its own words; 6 explicit no's; 1 question the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to the information generated and stored in your POS System and Tech Stack,
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Within forty-five (45) days following the end of each calendar quarter during the Term, Franchisee shall submit to Franchisor financial statements for the preceding quarter, including a balance sheet and profit and loss statement, prepared in the form and manner prescribed by Franchisor and in accordance with…
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 11
We have established an Advisory Council for Dog Haus Franchisees to work with us and to consult with us on potential improvements to the Dog Haus System, the products offered by Dog Haus Restaurants, advertising conducted by the Marketing, Creative & Technology Fund and any other matters that we deem appropriate.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We have the right to change POS systems and merchant service providers at any time upon 90 days’ notice.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During the fiscal year ended December 31, 2024, we did not derive any revenue from required franchisee purchases or leases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We may, from time to time, receive rebates from Dog Haus Approved Suppliers based on the aggregate volume of items purchased by franchisees from Dog Haus Approved Suppliers.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
You must pay us a fee equal to the reasonable cost of the inspection and the actual cost of the test.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to procure any items or services from a supplier other than us or a Dog Haus Approved Supplier, you must obtain our approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
We may, at our option, assume all telephone numbers nonrenewal 17.4, 17.7 and for the Franchised Restaurant.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee shall at all times be compliant with (i) the NACHA ACH Security Framework; (ii) the Payment Rules; (iii) Applicable Law regarding data privacy, data security and security breaches; and (iv) Franchisor’s security policies and guidelines, all as may be adopted and/or amended from time to
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We may examine your Franchised Restaurant to confer with your supervisorial or managerial employees, inspect and check operations, food, beverages, furnishings, interior and exterior décor, supplies, fixtures and equipment, and determine whether your Franchised Restaurant is being operated in accordance with your…
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may, from time to time, update or change the Manuals in our sole discretion.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You may not open your Franchised Restaurant at the Franchised Location for business until you have received our written authorization, which may be subject to our satisfactory inspection of the Franchised Restaurant at the Franchised Location.
Marketing
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee shall spend the required Grand Opening Marketing Expenditure within thirty (30) days before, and twelve (12) to sixteen (16) weeks after, the Opening Date.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Franchisee shall fully participate in all guest loyalty or frequent customer programs now or in the future adopted or approved by Franchisor.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
All “Dog Haus Branded Products”, “Dog Haus Proprietary Products”, “Sub-Branded Products” and “Non-Proprietary Products and Services” designated by us for use and sale at or from the Franchised Restaurant must be purchased from Dog Haus Approved Suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase these items from a Dog Haus Approved Supplier.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
You must use our designated merchant services provider, which is currently Toast, Inc.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Unless otherwise noted, all fees are uniformly imposed by and payable to us by electronic funds transfer or other automatic payment mechanism we designate and are non-refundable.
Must the franchisee participate in a gift card program?
YesItem 8
You must participate in all gift certificate and/or gift card administration programs as we may designate from time to time.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
Your Franchised Restaurant must, at all times, be directly supervised by the Principal Owner.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee shall cause all employees, while working in the Franchised Restaurant, to wear uniforms of the color, design and other specifications that Franchisor may designate from time to time and to present a neat and clean appearance.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase the POS System designated by us.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to the information generated and stored in your POS System and Tech Stack,
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 8
In addition, you must purchase, enroll in or subscribe to, as applicable, all CRM, social media analytics and online and mobile ordering software or programs that we designate.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
Post-Opening Additional $400 per day for each of On demand We may require your general manager, Training Program Fee our representatives you and other supervisorial or managerial who provide personnel to attend additional and Additional Post- remedial training programs, at our Opening Training discretion.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
The Principal Owner and each General Manager must attend the Annual Franchise Conference.
The filing answers no to 6 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Franchise agreement
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Franchise agreement
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at Dog Haus
Dog Haus operates 59 franchised quick-service restaurants, with a disclosed average unit volume of $1,447,569. The system is entirely franchised; the number of company-owned locations is not disclosed in the most recent FDD. Year-over-year unit growth sits at 3.5%, indicating a slowly expanding footprint. For software vendors, the opportunity is a concentrated base of high-volume locations. The operator footprint maps 150 operators across approximately 156 located units, with 144 single-unit operators and just 6 multi-unit operators controlling 2–9 units each. No operator controls 10 or more units. This highly fragmented franchisee base means individual location owners have little aggregated buying power, pushing most technology decisions to the franchisor.
Who controls software purchasing
Headquarters controls the technology agenda. The 2025 FDD lists Michael Montagano as Chief Executive Officer and Christopher “CJ” Ramirez as Executive Vice President, Marketing. André Vener, a Marketing and Finance Partner, and Hagop Giragossian, the Operations and Culinary Partner, round out the leadership team likely involved in software evaluation. Given the marketing and operational titles, a vendor selling martech or customer engagement tools should start with Ramirez and Vener, while operations-focused platforms would route through Giragossian. The absence of a dedicated CIO or CTO in the disclosed executive roster suggests technology decisions are distributed among these functional leaders.
Mandated and current tech stack
The only technology system explicitly mandated in the 2025 FDD is Valutec. No other POS, payroll, inventory, or scheduling platforms are named as required or recommended. This creates a clear integration anchor for vendors: any solution that complements or enhances the Valutec environment—such as loyalty, gift card management, or customer analytics—has a natural entry point. The lack of other mandated systems also signals that Dog Haus may be open to evaluating new categories of software, provided the pitch aligns with the brand's operational and marketing priorities.
Procurement, renewals, and timing
Procurement rules under Item 8 are not detailed in the available extract, so the designated-supplier versus approved-supplier framework remains unknown. Renewal terms, however, are explicit. Franchisees must notify the franchisor at least 12 months before their agreement expires, sign the then-current franchise agreement—which may contain materially different terms—and meet modernization and training requirements. The initial term is 10 years. With 59 units and a 3.5% growth rate, a handful of agreements may approach renewal each year, creating periodic windows when franchisees are required to upgrade systems to current standards. These renewal-driven modernization mandates are a prime moment for vendors to introduce new technology that aligns with the brand's updated specifications.
How to read the Dog Haus FDD
The 2025 Dog Haus Franchise Disclosure Document provides the legal and operational blueprint for the system. Key sections for software vendors include Item 11 (mandated and recommended systems), Item 8 (procurement restrictions), and Item 17 (renewal and modernization conditions). The executive list in Item 1 identifies the buying center, while Item 20's unit tables reveal the operator concentration and geographic footprint—California leads with 56 locations, followed by Texas with 17 and Arizona with 9. The embedded PDF viewer below contains the full filing. For a ranked target list of franchise systems matched to your software category, FranCloud can help.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Dog Haus, answered from the filing
Read the filing itself
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Operator footprint
Who runs the locations
23 operators run 26 mapped locations. 3 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Ownership
The portfolio behind Dog Haus
Ownership: Dog Haus International, LLC.
Related Quick service restaurant brands
Primary franchise filings · updated August 2026. Read the original filing for definitions, conditions, and qualifications.