The vendor opportunity at DLS HSC Global
DLS HSC Global is a quick-service restaurant brand headquartered in New York, operating exactly one company-owned location as of its 2026 Franchise Disclosure Document. The system reports no franchised units, and year-over-year unit growth is not disclosed. For software vendors, this is a single-location account — not a scalable franchise play — but one where the buying path is unusually short. The royalty rate stands at 6.0%, though average unit volume (AUV) is not published in the FDD.
The addressable market here is precisely one unit. That means every software sale is a headquarters-level decision with no multi-unit operator layer to navigate. Vendors who typically struggle with franchisee adoption will find this account refreshingly direct, provided they can reach the right person.
Who controls software purchasing
The 2026 FDD lists Danielle Settembre as President, and she is the only executive on file. In a single-unit system, the President typically owns all vendor relationships — from POS and payroll to inventory and scheduling. There is no CIO, CTO, or VP of Operations named, which means Settembre is the de facto technology buyer. Outreach should be concise and focused on operational impact for a single quick-service location, not scaled across a franchise network.
No parent company is disclosed, and the brand appears independently owned. This further concentrates purchasing authority at the top. Vendors should not expect a formal RFP process; a direct conversation with the President is the likely path to a pilot or contract.
Mandated and current tech stack
The 2026 FDD does not capture any mandated or recommended technology systems. No POS vendor, online ordering platform, payroll provider, or back-office system is named. This absence of a tech mandate means the brand either has no standardized stack or simply does not disclose it to franchisees (of which there are currently none).
For a software vendor, this is both a blank slate and a research gap. You cannot point to an incumbent you would replace, nor can you cite a mandate that forces adoption. Your pitch must start with discovery: what does that single New York location use today, and where is the operational pain? The lack of disclosed tech also suggests the brand may be early in its technology journey, which can mean less procurement red tape.
Procurement, renewals, and timing
Item 8 of the 2026 FDD — which typically outlines designated suppliers, approved supplier programs, and purchasing cooperatives — contains no extract in our corpus. This means the procurement model is not publicly known. It could be entirely open, or the brand may have informal supplier relationships that are not documented in the franchise disclosure.
Similarly, Item 17 renewal terms and the initial franchise term are not disclosed. Without this data, vendors cannot map contract renewal windows to software buying cycles. The practical takeaway: there is no known seasonal or contractual trigger for software evaluation. Engagement should be proactive and relationship-based, not timed to a franchise lifecycle event.
How to read the DLS HSC Global FDD
The 2026 FDD is embedded below for full review. It is filed with state franchise regulators and represents the most current public disclosure for this brand. For software vendors, the key sections to scrutinize are Item 1 (the business overview and executives), Item 8 (procurement restrictions, if any), and Item 11 (the franchisor's obligations, which sometimes surface technology requirements). In this case, those sections are notably thin — a reflection of the brand's single-unit, early-stage profile.
If you are evaluating DLS HSC Global as part of a broader franchise sales strategy, FranCloud can help you identify and rank targets with richer tech mandates and larger addressable unit counts.