Concordia Homecare Franchising

Item 11

you will strictly comply with our System Standards for all item(s) associated with your computer system and will otherwise operate your computer system in accordance with our System Standards.

Item 11

You must give us independent access to the information that will be generated or stored in these systems.

Franchise agreement

Franchisee shall provide such periodic financial reports as Concordia Homecare Franchising may require in the Manual or otherwise in writing, including: (i) a monthly profit and loss statement and balance sheet for the Business within 30 days after the end of each calendar month;

Franchise agreement

Concordia Homecare Franchising may change any such requirement or change the status of any vendor.

Item 8

We currently do not derive revenue from the required purchases and leases by franchisees.

Franchise agreement

Concordia Homecare Franchising may receive rebates, payments or other consideration from vendors in connection with purchases by franchisees.

Item 8

We estimate that the required purchases and leases of goods and services to operate your business are 50% to 80% of your total purchases and leases of goods and services to operate your business.

Item 8

If you want to use a supplier that is not on our list of approved suppliers, you must request our approval in writing.

Franchise agreement

notify the telephone, internet, email, electronic network, directory, and listing entities of the termination or expiration of Franchisee’s right to use any numbers, addresses, domain names, locators, directories and listings associated with any of the Marks, and authorize their transfer to Concordia Homecare…

Franchise agreement

Franchisee must at all times comply with payment card industry data security standards (PCI-DSS).

Franchise agreement

Franchisee shall participate at its own expense in programs required from time to time by Concordia Homecare Franchising for obtaining customer evaluations, reviewing Franchisee’s compliance with the System, and/or managing customer complaints, which may include (but are not limited to) a customer feedback system…

Franchise agreement

Concordia Homecare Franchising may enter the premises of the Business from time to time during normal business hours and conduct an inspection.

Item 8

We may issue new specifications and standards for any aspect of our brand system, or modify existing specifications and standards, at any time by revising our Manual and/or issuing new written directives (which may be communicated to you by any method we choose).

Item 11

Your site is subject to our approval.

Franchise agreement

Franchisee shall not conduct any marketing, advertising, or public relations activities (including in-store marketing materials, websites, online advertising, social media marketing or presence, and sponsorships) that have not been approved by Concordia Homecare Franchising.

Item 11

In addition to the Local Advertising Requirement, you will be required to spend $3,000 to $6,000 in connection with pre-opening sales activities and other initial launch promotional activities designed to increase visibility of your location/franchise business within your Designated Territory.

Franchise agreement

At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by Concordia Homecare Franchising, in the manner specified by Concordia…

Franchise agreement

If a Market Cooperative for the geographic area encompassing the Location has been established at the time Franchisee commences operations hereunder, Franchisee shall immediately become a member of such Market Cooperative.

Item 16

You must offer for sale and sell, only and all goods and services, Approved Products and Approved Services, and deal only with those Approved Suppliers, that we authorize or require.

Franchise agreement

Franchisee shall accept payment from customers in any form or manner designated by Concordia Homecare Franchising (which may include, for example, cash, specific credit and/or debit cards, gift cards, electronic fund transfer systems, and mobile payment systems).

Item 6

We currently require you to pay royalty fees and other amounts due to us by pre- authorized bank draft.

Franchise agreement

At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by Concordia Homecare Franchising, in the manner specified by Concordia…

Item 15

Your location/franchise business must, at all times, be managed by and staffed with at least one (1) individual who has successfully completed the Owner/Operator Module of our Initial Training Program.

Franchise agreement

Franchisee shall cause its personnel to comply with any dress attire, uniform, personal appearance and hygiene standards set forth in the Manual.

Item 8

You must purchase (or lease) the point-of-sale software and hardware, and related software and hardware, that we specify.

Franchise agreement

Franchisee shall give Concordia Homecare Franchising unlimited access to Franchisee’s point of sale system and other software systems used in the Business, by any means designated by Concordia Homecare Franchising.

Item 11

The system will include our currently required POS/CRM system, credit card processing system, and accounting platform, such as QuickBooks.

Franchise agreement

The Principal Executive shall use reasonable efforts to attend all in-person meetings and remote meetings (such as telephone conference calls) that Concordia Homecare Franchising requires, including any national or regional brand conventions.