Purchases from Designated and Approved Suppliers You generally have no obligation to purchase or lease from us, our affiliates, or other designated third-party suppliers any of the products, services, supplies, fixtures, equipment, inventory or real estate used in establishing or operating the Restaurant. However, you must obtain gift card processing services from our designated third-party supplier, purchase computer/network hardware and software and electronic cash register systems and kitchen display systems from our designated third-party supplier and lease Table Top Devices from our designated third-party supplier. We are an approved supplier (but not the only approved supplier) of the other items listed below. Gift Cards – You may only purchase and sell gift cards that have been approved by us. The only gift card processor you may use is Fiserv. The estimated cost to purchase gift cards for sale in your restaurant is approximately $1,500 per year/per restaurant. We will reconcile costs and benefits of the gift card program and generate periodic accountings to franchisees. We have implemented a comprehensive gift card policy that is applicable to you and with which you must comply. We may supplement, replace, revise, or otherwise modify the gift card policy at any time, and you must comply with any revised gift card policy. We may require you to sign a gift card participation agreement in the future. Computer System – You must purchase and install a POS system and kitchen display system that we approve. The Aloha POS system is the only approved POS system, and the Crunchtime! Information Systems, Inc. CSK (Connected Smart Kitchen and associated ELO Hardware) is the only approved kitchen display system. You must purchase the Aloha platform (hardware and software) from NCR, if NCR sells the required system. If not, you must purchase the required system from a supplier we approve. NCR and Crunchtime! Information Systems, Inc. are the only approved suppliers of Crunchtime! Information Systems, Inc. kitchen display systems. Currently, you may use one of several designated suppliers for ongoing service, although we may in the future require you to use a single designated supplier source for required hardware, software and/or database maintenance services (and that single designated supplier may be us or an affiliate).
From the filings
Chili's and Chili's Grill & Bar
Full service restaurantSoftware purchasing at Chili's Grill & Bar is controlled at the Brinker International corporate level, where the brand's technology stack is standardized across 1,209 US locations. The 2026 FDD mandates Aloha POS, CrunchTime, Olo, and Ziosk tabletop devices, creating a concentrated vendor opportunity for platforms that integrate with or replace these systems.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
1.25% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
5 technology requirements are recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
Purchases from Designated and Approved Suppliers You generally have no obligation to purchase or lease from us, our affiliates, or other designated third-party suppliers any of the products, services, supplies, fixtures, equipment, inventory or real estate used in establishing or operating the Restaurant. However, you must obtain gift card processing services from our designated third-party supplier, purchase computer/network hardware and software and electronic cash register systems and kitchen display systems from our designated third-party supplier and lease Table Top Devices from our designated third-party supplier. We are an approved supplier (but not the only approved supplier) of the other items listed below. Gift Cards – You may only purchase and sell gift cards that have been approved by us. The only gift card processor you may use is Fiserv. The estimated cost to purchase gift cards for sale in your restaurant is approximately $1,500 per year/per restaurant. We will reconcile costs and benefits of the gift card program and generate periodic accountings to franchisees. We have implemented a comprehensive gift card policy that is applicable to you and with which you must comply. We may supplement, replace, revise, or otherwise modify the gift card policy at any time, and you must comply with any revised gift card policy. We may require you to sign a gift card participation agreement in the future. Computer System – You must purchase and install a POS system and kitchen display system that we approve. The Aloha POS system is the only approved POS system, and the Crunchtime! Information Systems, Inc. CSK (Connected Smart Kitchen and associated ELO Hardware) is the only approved kitchen display system. You must purchase the Aloha platform (hardware and software) from NCR, if NCR sells the required system. If not, you must purchase the required system from a supplier we approve. NCR and Crunchtime! Information Systems, Inc. are the only approved suppliers of Crunchtime! Information Systems, Inc. kitchen display systems. Currently, you may use one of several designated suppliers for ongoing service, although we may in the future require you to use a single designated supplier source for required hardware, software and/or database maintenance services (and that single designated supplier may be us or an affiliate).
Purchases from Designated and Approved Suppliers You generally have no obligation to purchase or lease from us, our affiliates, or other designated third-party suppliers any of the products, services, supplies, fixtures, equipment, inventory or real estate used in establishing or operating the Restaurant. However, you must obtain gift card processing services from our designated third-party supplier, purchase computer/network hardware and software and electronic cash register systems and kitchen display systems from our designated third-party supplier and lease Table Top Devices from our designated third-party supplier. We are an approved supplier (but not the only approved supplier) of the other items listed below. Gift Cards – You may only purchase and sell gift cards that have been approved by us. The only gift card processor you may use is Fiserv. The estimated cost to purchase gift cards for sale in your restaurant is approximately $1,500 per year/per restaurant. We will reconcile costs and benefits of the gift card program and generate periodic accountings to franchisees. We have implemented a comprehensive gift card policy that is applicable to you and with which you must comply. We may supplement, replace, revise, or otherwise modify the gift card policy at any time, and you must comply with any revised gift card policy. We may require you to sign a gift card participation agreement in the future. Computer System – You must purchase and install a POS system and kitchen display system that we approve. The Aloha POS system is the only approved POS system, and the Crunchtime! Information Systems, Inc. CSK (Connected Smart Kitchen and associated ELO Hardware) is the only approved kitchen display system. You must purchase the Aloha platform (hardware and software) from NCR, if NCR sells the required system. If not, you must purchase the required system from a supplier we approve. NCR and Crunchtime! Information Systems, Inc. are the only approved suppliers of Crunchtime! Information Systems, Inc. kitchen display systems. Currently, you may use one of several designated suppliers for ongoing service, although we may in the future require you to use a single designated supplier source for required hardware, software and/or database maintenance services (and that single designated supplier may be us or an affiliate).
34 FDD-2026 ACTIVE 727515009v5 Currently, there are no optional or required maintenance/upgrade contracts for the Computer System. We can require you to replace your existing Computer System with one designated by us and, in such event, you will be given a reasonable timeframe not to exceed 24 months. Currently, we do not have direct access to the information and data on the Computer System, however we have the right under the Franchise Agreement to establish such access in the future. We also have the right to designate changes or enhancements to the Computer System used in your Restaurant including the POS terminals, computer hardware, software and other equipment. At such time as we designate the changes or enhancements to the Computer System, you may be required to make certain payments to our designated suppliers. You must acquire the right to use hardware, software, peripheral equipment, and accessories and arrange for installation, maintenance, and support services of the initial equipment and services and changes or enhancements, all at your cost. In addition, franchisees may participate in a table management system, Yelp! Guest Manager, which allows guests to see if a wait is at any given Restaurant or put their names on a wait list. If you choose to use Yelp! Guest Manager, you will contract with Yelp! Guest Manager and you will incur an estimated one-time implementation fee of $350 as well as monthly fees and maintenance fees of approximately $42 per restaurant. You must participate in the integrated online ordering solution we designate. Currently, the Chili’s online ordering platform is Olo; it is the mandatory and exclusive online ordering platform for all Chili’s Restaurants and is required for integration into third-party delivery applications. Currently, the cost of the online ordering system is a one time activation fee of $250 per Restaurant, with a monthly subscription fee of $75/month per location + .010% per transaction fee through your gateway. In the event you transfer services to a different owner/company, there is a one-time $100 per location transfer fee as well. In connection with using Olo, you will be required to secure an additional eCommerce merchant ID for each Restaurant from your payment processor. If you elect to use a payment processer not affiliated with Olo, then you will have to use Olo’s Braintree solution and pay the associated costs. You must also participate in any loyalty program designated by us. Currently, My Chili’s Rewards is the Chili’s loyalty program. You are responsible for configuring and offering the same loyalty rewards that are designated by us through your Computer System. Your online ordering platform (Olo) and Table Top Devices (described below) (Zioks) must be installed and operational prior to enabling My Chili’s Rewards. Table Top Devices If you elect to participate in table top product offerings, you must lease or purchase install and use approved Table Top Devices in your Restaurant. Currently, Ziosk TTM, Inc.. is the only-approved supplier of Table Top Devices known as The Ziosk Table Top Devices must be purchased from Ziosk TTM, Inc., and the purchase price is approximately $25,000 per Restaurant. You are responsible for integrating the Table Top Devices with your POS system. You will be responsible for providing an Internet connection with sufficient bandwidth to support Ziosk management and content updates. You will be required to maintain a monthly Internet subscription at your sole cost for such Internet connectivity. There is no additional annual cost to franchisees for upgrades or maintenance outside of your lease payments. We will not have independent access to the information generated and stored by the Table Top Devices; however, we are provided information through the supplier. Operations Manual The Table of Contents of our CFM is attached as Exhibit D to this disclosure document. The CFM has 581 pages. Training Your Managing Owner or Operating Partner and up to 5 of your managers (if you open only one
Table Top Devices – If you elect to participate in table top product offerings, you must lease or purchase, install and use approved portable table-top digital ordering, point-of-sale, and entertainment devices that allow customers the ability to review the menu, place food and drink orders, access premium content, view advertisements and make payments at their table (“Table Top Devices”). Currently, Ziosk TTM is the only approved supplier of Ziosk Table Top Devices. The Ziosk Table Top Device must be 23 FDD-2026 ACTIVE 727515009v5 purchased from Ziosk TTM. The agreement you must sign with Ziosk TTM allows you to retain a significant portion of the revenue from premium content on the Ziosk Table Top Device. Décor Products, Furniture & Fixtures – BII and we are approved suppliers of the decor packages and certain restaurant furniture and fixtures. Merchandise, Marketing and Training Products & Supplies – You must purchase certain merchandise, marketing and training products and supplies from our approved suppliers. Advertising and Promotional Materials – You must purchase certain advertising and promotional materials from our approved suppliers. None of our officers owns an interest in any privately held suppliers, or a material interest in any publicly held suppliers, of the Chili’s franchise system. From time to time, our officers may own non- material interests in publicly held companies that may be suppliers to our franchise system. Purchases According to Specifications Food, Beverages, FF&E and Other Items – You must comply with all of our standards and specifications for the purchase of all food and beverage items, ingredients, supplies, materials, fixtures, furnishings, equipment (including computer hardware and software) and other products used or offered for sale at the Restaurant. Site Selection – The site for your Restaurant must satisfy our site selection criteria. Before you acquire a site for a Restaurant, you must submit to us the information we require, as well as a letter of intent or other evidence satisfactory to us confirming your favorable prospects for obtaining the site. We will have 30 days after we receive the information from you to approve or disapprove the proposed site. We will not unreasonably withhold our approval, but no site will be deemed approved unless we have expressly approved it in writing. (See Item 11) Lease Terms – If you enter into a lease for the Restaurant premises, we have the right to ask you to provide us with a copy of the executed lease and you must provide us with a copy within 3 business days of our request. Unless we agree to waive a particular provision, any lease for a Chili’s Restaurant must contain the provisions listed at Section 4.2 (a) – (h) of the Development Agreement. These provisions are designed to protect our rights as your franchisor. Construction and Opening – You must begin construction of the Restaurant in compliance with our standards and specifications within 180 days after we approve the site (or, if the premises is then occupied, immediately after you gain possession). Among other requirements, you must employ a qualified architect and engineer, reasonably acceptable to us, to prepare for our approval preliminary plans and specifications for site improvement and construction of the Restaurant based upon prototype drawings furnished by us. You may not use our prototype plans as construction plans, but only as required design concepts, which you must adapt to your site. You must complete construction within 240 days after construction begins (unless construction is delayed by strikes, lockouts, fire, other casualties, acts of God, weather and other factors beyond your reasonable control). Before opening your Restaurant for business, you must comply with all opening requirements we specify in the Agreements, the CFM, and/or elsewhere in writing (which includes email communications). You may not open a Restaurant to the public until you have received written “Authorization to Open” from us. Advertising and Promotional Materials – All of your advertising and promotions must conform to our standards and requirements. We must approve all advertising and promotional plans and materials before you use them if we have not prepared them or previously approved them during the 12 months preceding the date of their proposed use. You must submit any unapproved plans and materials to us, and we will use reasonable efforts to approve or disapprove them within 14 days after we receive them. You must not use the plans or materials until we have approved them, and must promptly discontinue using any advertising or promotional plans or materials if we notify you to do so.
34 FDD-2026 ACTIVE 727515009v5 Currently, there are no optional or required maintenance/upgrade contracts for the Computer System. We can require you to replace your existing Computer System with one designated by us and, in such event, you will be given a reasonable timeframe not to exceed 24 months. Currently, we do not have direct access to the information and data on the Computer System, however we have the right under the Franchise Agreement to establish such access in the future. We also have the right to designate changes or enhancements to the Computer System used in your Restaurant including the POS terminals, computer hardware, software and other equipment. At such time as we designate the changes or enhancements to the Computer System, you may be required to make certain payments to our designated suppliers. You must acquire the right to use hardware, software, peripheral equipment, and accessories and arrange for installation, maintenance, and support services of the initial equipment and services and changes or enhancements, all at your cost. In addition, franchisees may participate in a table management system, Yelp! Guest Manager, which allows guests to see if a wait is at any given Restaurant or put their names on a wait list. If you choose to use Yelp! Guest Manager, you will contract with Yelp! Guest Manager and you will incur an estimated one-time implementation fee of $350 as well as monthly fees and maintenance fees of approximately $42 per restaurant. You must participate in the integrated online ordering solution we designate. Currently, the Chili’s online ordering platform is Olo; it is the mandatory and exclusive online ordering platform for all Chili’s Restaurants and is required for integration into third-party delivery applications. Currently, the cost of the online ordering system is a one time activation fee of $250 per Restaurant, with a monthly subscription fee of $75/month per location + .010% per transaction fee through your gateway. In the event you transfer services to a different owner/company, there is a one-time $100 per location transfer fee as well. In connection with using Olo, you will be required to secure an additional eCommerce merchant ID for each Restaurant from your payment processor. If you elect to use a payment processer not affiliated with Olo, then you will have to use Olo’s Braintree solution and pay the associated costs. You must also participate in any loyalty program designated by us. Currently, My Chili’s Rewards is the Chili’s loyalty program. You are responsible for configuring and offering the same loyalty rewards that are designated by us through your Computer System. Your online ordering platform (Olo) and Table Top Devices (described below) (Zioks) must be installed and operational prior to enabling My Chili’s Rewards. Table Top Devices If you elect to participate in table top product offerings, you must lease or purchase install and use approved Table Top Devices in your Restaurant. Currently, Ziosk TTM, Inc.. is the only-approved supplier of Table Top Devices known as The Ziosk Table Top Devices must be purchased from Ziosk TTM, Inc., and the purchase price is approximately $25,000 per Restaurant. You are responsible for integrating the Table Top Devices with your POS system. You will be responsible for providing an Internet connection with sufficient bandwidth to support Ziosk management and content updates. You will be required to maintain a monthly Internet subscription at your sole cost for such Internet connectivity. There is no additional annual cost to franchisees for upgrades or maintenance outside of your lease payments. We will not have independent access to the information generated and stored by the Table Top Devices; however, we are provided information through the supplier. Operations Manual The Table of Contents of our CFM is attached as Exhibit D to this disclosure document. The CFM has 581 pages. Training Your Managing Owner or Operating Partner and up to 5 of your managers (if you open only one
44 FDD-2026 ACTIVE 727515009v5 minimum, or other pricing requirements with respect to the prices that you may charge for products or services offered at the Restaurant. You are required to offer or sell authorized products and services only at the Restaurant and to refrain from off-premises sales or catering unless expressly authorized by us in writing. You are prohibited from installing or permitting to be installed on or about the Restaurant premises, any fixtures, furnishings, equipment, computer software, decor, signs, games, vending machines, or other items not previously approved as meeting our standards and specifications without first obtaining our written consent. You may only employ advertising materials and promotional activities which conform to the standards and specifications listed in the CFM or otherwise and which have been approved by us. You may not advertise, promote, post or list information relating to the Restaurant on the Internet (through the creation of a website or otherwise), including, social channels such as Facebook, Instagram, Twitter, SnapChat, Tumblr or TikTok without our prior written consent. We do not impose any other restrictions in the Agreements or otherwise, as to the goods or services which you may offer or as to the customers to whom you may sell.
Type of Fee (1) Amount Due Date Remarks Gift Cards $1,500 per year/per As invoiced You must participate in and bear restaurant certain costs associated with our gift card program. Fiserv (formerly known as First Data) is our third-party gift card provider. Fiserv may bill you for certain items related to start-up, but generally Fiserv will bill us monthly. Fiserv reconciliation includes B2B and third-party gift card redemptions by franchisees including a reconciliation of certain costs and benefits of program participation.
Purchases from Designated and Approved Suppliers You generally have no obligation to purchase or lease from us, our affiliates, or other designated third-party suppliers any of the products, services, supplies, fixtures, equipment, inventory or real estate used in establishing or operating the Restaurant. However, you must obtain gift card processing services from our designated third-party supplier, purchase computer/network hardware and software and electronic cash register systems and kitchen display systems from our designated third-party supplier and lease Table Top Devices from our designated third-party supplier. We are an approved supplier (but not the only approved supplier) of the other items listed below. Gift Cards – You may only purchase and sell gift cards that have been approved by us. The only gift card processor you may use is Fiserv. The estimated cost to purchase gift cards for sale in your restaurant is approximately $1,500 per year/per restaurant. We will reconcile costs and benefits of the gift card program and generate periodic accountings to franchisees. We have implemented a comprehensive gift card policy that is applicable to you and with which you must comply. We may supplement, replace, revise, or otherwise modify the gift card policy at any time, and you must comply with any revised gift card policy. We may require you to sign a gift card participation agreement in the future. Computer System – You must purchase and install a POS system and kitchen display system that we approve. The Aloha POS system is the only approved POS system, and the Crunchtime! Information Systems, Inc. CSK (Connected Smart Kitchen and associated ELO Hardware) is the only approved kitchen display system. You must purchase the Aloha platform (hardware and software) from NCR, if NCR sells the required system. If not, you must purchase the required system from a supplier we approve. NCR and Crunchtime! Information Systems, Inc. are the only approved suppliers of Crunchtime! Information Systems, Inc. kitchen display systems. Currently, you may use one of several designated suppliers for ongoing service, although we may in the future require you to use a single designated supplier source for required hardware, software and/or database maintenance services (and that single designated supplier may be us or an affiliate).
44 FDD-2026 ACTIVE 727515009v5 minimum, or other pricing requirements with respect to the prices that you may charge for products or services offered at the Restaurant. You are required to offer or sell authorized products and services only at the Restaurant and to refrain from off-premises sales or catering unless expressly authorized by us in writing. You are prohibited from installing or permitting to be installed on or about the Restaurant premises, any fixtures, furnishings, equipment, computer software, decor, signs, games, vending machines, or other items not previously approved as meeting our standards and specifications without first obtaining our written consent. You may only employ advertising materials and promotional activities which conform to the standards and specifications listed in the CFM or otherwise and which have been approved by us. You may not advertise, promote, post or list information relating to the Restaurant on the Internet (through the creation of a website or otherwise), including, social channels such as Facebook, Instagram, Twitter, SnapChat, Tumblr or TikTok without our prior written consent. We do not impose any other restrictions in the Agreements or otherwise, as to the goods or services which you may offer or as to the customers to whom you may sell.
44 FDD-2026 ACTIVE 727515009v5 minimum, or other pricing requirements with respect to the prices that you may charge for products or services offered at the Restaurant. You are required to offer or sell authorized products and services only at the Restaurant and to refrain from off-premises sales or catering unless expressly authorized by us in writing. You are prohibited from installing or permitting to be installed on or about the Restaurant premises, any fixtures, furnishings, equipment, computer software, decor, signs, games, vending machines, or other items not previously approved as meeting our standards and specifications without first obtaining our written consent. You may only employ advertising materials and promotional activities which conform to the standards and specifications listed in the CFM or otherwise and which have been approved by us. You may not advertise, promote, post or list information relating to the Restaurant on the Internet (through the creation of a website or otherwise), including, social channels such as Facebook, Instagram, Twitter, SnapChat, Tumblr or TikTok without our prior written consent. We do not impose any other restrictions in the Agreements or otherwise, as to the goods or services which you may offer or as to the customers to whom you may sell.
44 FDD-2026 ACTIVE 727515009v5 minimum, or other pricing requirements with respect to the prices that you may charge for products or services offered at the Restaurant. You are required to offer or sell authorized products and services only at the Restaurant and to refrain from off-premises sales or catering unless expressly authorized by us in writing. You are prohibited from installing or permitting to be installed on or about the Restaurant premises, any fixtures, furnishings, equipment, computer software, decor, signs, games, vending machines, or other items not previously approved as meeting our standards and specifications without first obtaining our written consent. You may only employ advertising materials and promotional activities which conform to the standards and specifications listed in the CFM or otherwise and which have been approved by us. You may not advertise, promote, post or list information relating to the Restaurant on the Internet (through the creation of a website or otherwise), including, social channels such as Facebook, Instagram, Twitter, SnapChat, Tumblr or TikTok without our prior written consent. We do not impose any other restrictions in the Agreements or otherwise, as to the goods or services which you may offer or as to the customers to whom you may sell.
44 FDD-2026 ACTIVE 727515009v5 minimum, or other pricing requirements with respect to the prices that you may charge for products or services offered at the Restaurant. You are required to offer or sell authorized products and services only at the Restaurant and to refrain from off-premises sales or catering unless expressly authorized by us in writing. You are prohibited from installing or permitting to be installed on or about the Restaurant premises, any fixtures, furnishings, equipment, computer software, decor, signs, games, vending machines, or other items not previously approved as meeting our standards and specifications without first obtaining our written consent. You may only employ advertising materials and promotional activities which conform to the standards and specifications listed in the CFM or otherwise and which have been approved by us. You may not advertise, promote, post or list information relating to the Restaurant on the Internet (through the creation of a website or otherwise), including, social channels such as Facebook, Instagram, Twitter, SnapChat, Tumblr or TikTok without our prior written consent. We do not impose any other restrictions in the Agreements or otherwise, as to the goods or services which you may offer or as to the customers to whom you may sell.
34 FDD-2026 ACTIVE 727515009v5 Currently, there are no optional or required maintenance/upgrade contracts for the Computer System. We can require you to replace your existing Computer System with one designated by us and, in such event, you will be given a reasonable timeframe not to exceed 24 months. Currently, we do not have direct access to the information and data on the Computer System, however we have the right under the Franchise Agreement to establish such access in the future. We also have the right to designate changes or enhancements to the Computer System used in your Restaurant including the POS terminals, computer hardware, software and other equipment. At such time as we designate the changes or enhancements to the Computer System, you may be required to make certain payments to our designated suppliers. You must acquire the right to use hardware, software, peripheral equipment, and accessories and arrange for installation, maintenance, and support services of the initial equipment and services and changes or enhancements, all at your cost. In addition, franchisees may participate in a table management system, Yelp! Guest Manager, which allows guests to see if a wait is at any given Restaurant or put their names on a wait list. If you choose to use Yelp! Guest Manager, you will contract with Yelp! Guest Manager and you will incur an estimated one-time implementation fee of $350 as well as monthly fees and maintenance fees of approximately $42 per restaurant. You must participate in the integrated online ordering solution we designate. Currently, the Chili’s online ordering platform is Olo; it is the mandatory and exclusive online ordering platform for all Chili’s Restaurants and is required for integration into third-party delivery applications. Currently, the cost of the online ordering system is a one time activation fee of $250 per Restaurant, with a monthly subscription fee of $75/month per location + .010% per transaction fee through your gateway. In the event you transfer services to a different owner/company, there is a one-time $100 per location transfer fee as well. In connection with using Olo, you will be required to secure an additional eCommerce merchant ID for each Restaurant from your payment processor. If you elect to use a payment processer not affiliated with Olo, then you will have to use Olo’s Braintree solution and pay the associated costs. You must also participate in any loyalty program designated by us. Currently, My Chili’s Rewards is the Chili’s loyalty program. You are responsible for configuring and offering the same loyalty rewards that are designated by us through your Computer System. Your online ordering platform (Olo) and Table Top Devices (described below) (Zioks) must be installed and operational prior to enabling My Chili’s Rewards. Table Top Devices If you elect to participate in table top product offerings, you must lease or purchase install and use approved Table Top Devices in your Restaurant. Currently, Ziosk TTM, Inc.. is the only-approved supplier of Table Top Devices known as The Ziosk Table Top Devices must be purchased from Ziosk TTM, Inc., and the purchase price is approximately $25,000 per Restaurant. You are responsible for integrating the Table Top Devices with your POS system. You will be responsible for providing an Internet connection with sufficient bandwidth to support Ziosk management and content updates. You will be required to maintain a monthly Internet subscription at your sole cost for such Internet connectivity. There is no additional annual cost to franchisees for upgrades or maintenance outside of your lease payments. We will not have independent access to the information generated and stored by the Table Top Devices; however, we are provided information through the supplier. Operations Manual The Table of Contents of our CFM is attached as Exhibit D to this disclosure document. The CFM has 581 pages. Training Your Managing Owner or Operating Partner and up to 5 of your managers (if you open only one
The vendor opportunity at Chili's
Chili's Grill & Bar operates 1,209 US locations, of which 1,110 are company-owned and 99 are franchised. That corporate-heavy mix means software purchasing is centralized: a single HQ decision can deploy a platform across more than 1,100 restaurants. Franchised outlet growth was 0.0% year-over-year, so the addressable market is stable rather than expanding. The 2026 FDD makes no financial performance representation in Item 19, so vendors should size the opportunity by unit count and mandated technology spend rather than average unit volume.
Who controls software purchasing
Brinker International owns Chili's and sibling brand Maggiano's Little Italy. Item 2 of the FDD names Kevin Hochman as CEO and President of Chili's Grill & Bar, and Doug Comings as Senior Vice President and COO of Chili's. Technology decisions flow through this corporate leadership team, not individual franchisees. The FDD's Item 8 supplier restrictions reinforce that: franchisees must purchase POS, kitchen display, and network hardware from designated suppliers, and must lease tabletop devices from a designated supplier. Vendors should treat Brinker's corporate IT and operations leadership as the buying center.
Tech named in the FDD, and what is actually required
Item 8 and Item 11 of the FDD name several systems. Aloha by NCR Voyix is mandated as the POS system; the filing states that franchisees "must purchase the Aloha POS system (hardware and software) from NCR, if NCR sells the required system." CrunchTime is mandated for back-of-house information systems. Olo is mandated for integrated online ordering; the filing requires participation in the designated online ordering solution and notes that franchisees must secure an additional eCommerce merchant ID for Olo. Ziosk is mandated for tabletop devices if a franchisee elects to participate in tabletop product offerings; Ziosk TTM is currently the only approved supplier. The FDD also names First Data by Fiserv and Fiserv in connection with payment processing and gift card services, and Braintree by PayPal in connection with Olo. NCR by NCR Voyix appears as the designated supplier for the Aloha platform.
Procurement, renewals, and timing
Item 8 establishes an approved-supplier list. Franchisees must obtain gift card processing services from a designated third-party supplier, purchase computer/network hardware and software and electronic cash register and kitchen display systems from designated third-party suppliers, and lease tabletop devices from a designated supplier. For other items, franchisees may propose a supplier for approval. Item 17 provides for a 20-year successor franchise agreement, with notice required 12 to 24 months before the end of the initial term. Because franchised outlet growth is flat, renewal-driven technology refreshes will be the primary timing signal for software vendors.
How to read the Chili's FDD
The embedded PDF below is Chili's 2026 Franchise Disclosure Document. Item 8 covers supplier restrictions and designated suppliers; Item 11 covers technology requirements, including the mandated POS, online ordering, and tabletop device systems. Item 2 names the officers who control purchasing. For a ranked list of franchise targets matched to your software category, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Chili's and Chili's Grill & Bar, answered from the filing
Read the filing itself
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Ownership
The portfolio behind Chili's and Chili's Grill & Bar
Ownership: Brinker International.
Sibling brands
Related Full service restaurant brands
Primary franchise filings · updated October 2026. Read the original filing for definitions, conditions, and qualifications.