From the filings

Caribou Coffee

Quick service restaurant

Caribou Coffee's mapped footprint spans roughly 107 locations led by Minnesota, North Dakota, and Wisconsin, run by 70 operators including a dozen multi-unit groups. The FDD makes no financial performance representation, and Item 11 lists eight platforms named in the filing though none carries a usage requirement.

For software vendors selling into US franchise brands.

Live signals

Total units
—
system-wide
Franchised outlet growth
—
Item 20, last two year-ends
AUV
—
Item 19
Royalty
Complete royalty terms unconfirmed
percentage component
Ad fund
—
percentage component
Initial fee
—
per unit
Investment range
—
all-in, Item 7
Procurement
—
from the filing
Item 19
No claims
from the filing

Ordinary royalty terms

Complete royalty terms unconfirmed

Complete royalty terms are not confirmed for the selected filing.

Mandated & recommended tech

The systems vendors compete with

Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.

CCCCCC Intelligent Solutions
Industry softwareItem 1

Caribou Coffee Company, CCC is our corporate parent and predecessor. CCC operated Inc. (“CCC”), a Minnesota Coffeehouses in the United States from 1992 until February corporation, incorporated 2020. CCC also has operated Co-Brand Stores in the United on September 18, 1992. States since 2015. Between May 2004 and July 2006, CCC granted several licenses in the United States for airport-based “Caribou Coffee” Coffeehouses to several sophisticated,

CrunchTimeCrunchTime
InventoryItem 11

Crunchtime: Big Picture Impacts 1-2 Hours E-Learning & In-Store Crunchtime: Sales Forecasting 2-3 Hours E-Learning & In-Store Crunchtime: Weekly Review 1-2 Hours E-Learning & In-Store Crunchtime: Reporting 2-3 Hours E-Learning & In-Store Crunchtime: Inventory Management 3-4 Hours E-Learning & In-Store Equipment & Maintenance 2-3 Hours E-Learning & In-Store

DoorDashDoorDash
DeliveryItem 8

You must follow our delivery and catering policies and procedures in our Manual, which may require you to provide catering and delivery services and/or utilize third-party delivery services. You may be required to use the third-party delivery service(s) with which we have a national contract, and you may not contract with any other delivery platform without our written approval. Currently, we have contracts with Uber Eats and DoorDash. Insurance You are required to obtain and maintain, throughout the term of the Franchise Agreement, certain minimum insurance types and coverages, including:

FacebookMeta
MarketingItem 11

Caribou Coffee FDD Page 30 (2026) ACTIVE 718207252v7 Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site (defined below) relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks. We will have the right, but not the obligation, to provide one or more references or webpage(s), as we may periodically designate, within our Digital Site. The term “Digital Site” means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites (including Facebook, X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), blogs, vlogs, podcasts, applications to be used on mobile devices (e.g., iOS or Android apps), and other applications, etc. (whether they are now in existence or developed at some point in the future). As a condition to granting consent, we will have the right to establish any requirement that we deem appropriate, including for example a requirement that your only presence on the Internet will be through one or more webpages that we establish on our website.

InstagramMeta
MarketingItem 11

Caribou Coffee FDD Page 30 (2026) ACTIVE 718207252v7 Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site (defined below) relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks. We will have the right, but not the obligation, to provide one or more references or webpage(s), as we may periodically designate, within our Digital Site. The term “Digital Site” means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites (including Facebook, X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), blogs, vlogs, podcasts, applications to be used on mobile devices (e.g., iOS or Android apps), and other applications, etc. (whether they are now in existence or developed at some point in the future). As a condition to granting consent, we will have the right to establish any requirement that we deem appropriate, including for example a requirement that your only presence on the Internet will be through one or more webpages that we establish on our website.

LinkedInLinkedIn
MarketingItem 11

Caribou Coffee FDD Page 30 (2026) ACTIVE 718207252v7 Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site (defined below) relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks. We will have the right, but not the obligation, to provide one or more references or webpage(s), as we may periodically designate, within our Digital Site. The term “Digital Site” means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites (including Facebook, X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), blogs, vlogs, podcasts, applications to be used on mobile devices (e.g., iOS or Android apps), and other applications, etc. (whether they are now in existence or developed at some point in the future). As a condition to granting consent, we will have the right to establish any requirement that we deem appropriate, including for example a requirement that your only presence on the Internet will be through one or more webpages that we establish on our website.

PinterestPinterest
MarketingItem 11

Caribou Coffee FDD Page 30 (2026) ACTIVE 718207252v7 Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site (defined below) relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks. We will have the right, but not the obligation, to provide one or more references or webpage(s), as we may periodically designate, within our Digital Site. The term “Digital Site” means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites (including Facebook, X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), blogs, vlogs, podcasts, applications to be used on mobile devices (e.g., iOS or Android apps), and other applications, etc. (whether they are now in existence or developed at some point in the future). As a condition to granting consent, we will have the right to establish any requirement that we deem appropriate, including for example a requirement that your only presence on the Internet will be through one or more webpages that we establish on our website.

SnapchatSnapchat
MarketingItem 11

Caribou Coffee FDD Page 30 (2026) ACTIVE 718207252v7 Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site (defined below) relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks. We will have the right, but not the obligation, to provide one or more references or webpage(s), as we may periodically designate, within our Digital Site. The term “Digital Site” means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites (including Facebook, X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), blogs, vlogs, podcasts, applications to be used on mobile devices (e.g., iOS or Android apps), and other applications, etc. (whether they are now in existence or developed at some point in the future). As a condition to granting consent, we will have the right to establish any requirement that we deem appropriate, including for example a requirement that your only presence on the Internet will be through one or more webpages that we establish on our website.

Uber EatsUber
DeliveryItem 8

You must follow our delivery and catering policies and procedures in our Manual, which may require you to provide catering and delivery services and/or utilize third-party delivery services. You may be required to use the third-party delivery service(s) with which we have a national contract, and you may not contract with any other delivery platform without our written approval. Currently, we have contracts with Uber Eats and DoorDash. Insurance You are required to obtain and maintain, throughout the term of the Franchise Agreement, certain minimum insurance types and coverages, including:

Franchisor behaviours

What the franchisor requires

30 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 3 questions the text does not settle, which is not a no.

Accounting

Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?

Yes

Item 11

We have the right to specify the accounting software and a common chart of accounts, and, if we do so, you agree to use that software and chart of accounts (and require your bookkeeper and accountant to do so) in preparing and submitting your financial statements to us.

Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?

Yes

Item 11

we will have the right to access, download, and use that data in any manner that we deem appropriate without compensation to you.

Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?

Yes

Item 11

You agree to provide us, at your expense, and in a format that we reasonably specify, a complete annual financial statement prepared within ninety (90) days after the end of each fiscal year of the Franchised Business during the term of this Agreement.

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Item 11

We (and possibly one of our affiliates) are the only designated supplier for certain items (including coffee for use in store and some retail items including bagged coffee, merchandise, and apparel) that you must buy for the operation of your Franchised Business.

Does the franchisor reserve the right to change designated suppliers or systems at any time?

Yes

Item 11

We have the right to designate only one supplier for certain items used at the Franchised Business in order to take advantage of marketplace efficiencies.

How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?

19496120

Item 11

During our 2025 fiscal year, we received $19,496,120 in revenue from purchases made by licensees, which represented 82% of our total revenue of $23,837,117.

Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?

Yes

Item 11

We have the right to collect and retain all manufacturing allowances, marketing allowances, rebates, credits, monies, payments or benefits (collectively, “Allowances”) offered by suppliers to you or to us (or our affiliates) based upon franchisee purchases of Products, equipment, and other goods and services.

Does the franchisor charge a fee to evaluate a proposed supplier?

Yes

Item 11

Either you or the proposed new supplier must pay us a charge (which will not exceed the reasonable cost of the inspection and the actual cost of the tests).

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Item 11

If you want to buy any supplies, or any other items from an unapproved supplier, you first must submit to us a written request asking for our approval to do so.

Communications

Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?

Yes

Item 11

You agree that we may designate, and own, the telephone numbers for your Franchised Business, and you agree to sign the forms necessary to implement this clause.

Data and IT

Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?

Yes

Item 11

You agree to comply with the then-current Payment Card Industry Data Security Standards as those standards may be revised and modified by the PCI Security Standards Council, LLC (see www.pcisecuritystandards.org), or any successor organization or standards that we may reasonably specify.

Franchise management

Must the franchisee participate in a customer-satisfaction or net-promoter survey program?

Yes

Item 11

You agree to participate in such programs as we require.

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Item 11

We may periodically designate an independent evaluation service to conduct a “mystery shopper,” “customer survey,” “food safety,” and/or similar quality-control and evaluation programs with respect to Coffeehouses.

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Franchise agreement

We have the right to revise the contents of the Manual whenever we deem it appropriate to do so, and you agree to make corresponding revisions to your copy of the Manual and to comply with each new or changed standard.

Must the franchisor approve the franchisee's site or location before opening?

Yes

Item 11

We have the right to approve or disapprove any such site to serve as the Accepted Location for the Franchised Business.

Marketing

Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?

Yes

Item 11

Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks.

Is a minimum grand opening advertising spend required?

Yes

Item 11

You are also required to spend at least either $3,000 (Kiosk), $8,000 (Cabin), or $10,000 (Chalet) for grand opening marketing and promotional programs in conjunction with the Coffeehouse’s initial grand opening, pursuant to a grand opening marketing plan that you develop and that we approve in writing (the “New…

Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?

Yes

Item 11

Currently, this requirement is set at a minimum of 1% of your Gross Sales.

Must the franchisee participate in a customer loyalty or rewards program?

Yes

Item 11

You agree to offer for sale, and to honor for purchases by customers, all gift cards and other incentive or convenience programs that we may periodically institute (including loyalty programs that we or a third party vendor operate, as well as mobile payment and/or customer affinity applications); and you agree to do…

Operations

Must the franchisee buy products from a designated distributor?

Yes

Item 11

We (and possibly one of our affiliates) are the only designated supplier for certain items (including coffee for use in store and some retail items including bagged coffee, merchandise, and apparel) that you must buy for the operation of your Franchised Business.

Must equipment be purchased from designated or approved suppliers?

Yes

Item 11

We are also the only approved supplier for most foodservice supplies, furniture, fixtures, and equipment that you are required to purchase for the operation of your Franchised Business.

Payments

Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?

Yes

Item 11

You agree to maintain, at all times, credit-card relationships with the credit- and debit- card issuers or sponsors, check or credit verification services, financial-center services, merchant service providers, and electronic-fund-transfer systems (together, “Payment Vendors”) that we may periodically designate as…

Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?

Yes

Item 11

All payments required by Section 4.2 above and Section 13 below must be made by ACH (as specified below) by days and times during each Period that we designate in writing (the “Due Date”), based on the Gross Sales of the previous Period.

Must the franchisee participate in a gift card program?

Yes

Item 11

You agree to offer for sale, and to honor for purchases by customers, all gift cards and other incentive or convenience programs that we may periodically institute

People

Does the franchisor require minimum staffing levels or specific roles?

Yes

Item 11

8.3 Staffing. 8.3.1 You agree to maintain a competent, conscientious staff in numbers sufficient to promptly service customers and to comply with staffing and service criteria, which may include without limitation specified positions that we may designate from time to time as necessary or appropriate for providing…

Must employees wear uniforms specified by the franchisor?

Yes

Item 11

We may prescribe standard uniforms and attire for all Coffeehouse personnel.

Point of sale

Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?

Yes

Item 11

You agree to record all sales on integrated computer-based point of sale systems we approve or on such other types of cash registers and other devices (such as iPads, touch screens, printers, bar code readers, card readers, cash drawers, battery back-up, etc.) that we may designate in the Manual or otherwise in…

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

You agree that all data relating to the Franchised Business that you collect, create, provide, or otherwise develop on your Computer System (excluding consumers’ credit card and/or other payment information) (whether or not uploaded to our system from your system and/or downloaded from your system to our system) is…

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 11

we reserve the right to apply reasonable charges for training additional Certified General Managers or supervisors or retraining any existing Certified General Manager(s) or supervisors.

Is attendance at an annual convention or conference mandatory for the franchisee?

Yes

Item 11

You agree to attend the conventions and meetings that we may periodically require and to pay a reasonable fee (if we charge a fee) for each person who is required to attend (and, if applicable, additional attendees that you choose to send as well).

The filing answers no to 1 question
  • Must the franchisee participate in a regional advertising cooperative when one exists?Item 11

The vendor opportunity at Caribou Coffee

Caribou Coffee's mapped footprint runs roughly 107 located units across 70 operators, 12 of them multi-unit, concentrated in Minnesota, North Dakota, Wisconsin, South Dakota, and Nebraska. The FDD makes no financial performance representation.

Who controls software purchasing

With a meaningful share of multi-unit operators alongside single-store owners, and headquarters based in Minnesota, purchasing conversations for Caribou Coffee likely need to reach both corporate and its larger operator groups.

Tech named in the FDD, and what is actually required

The FDD requires none of the systems it names. Apple Pay, CCC by CCC Intelligent Solutions, CrunchTime, DoorDash, Facebook, Google Pay, Instagram, and LinkedIn are all named in Item 11 without a usage requirement attached.

Procurement, renewals, and timing

Item 8 of the FDD sets Caribou Coffee's supplier rules and Item 17 covers renewal, transfer, and termination timing; the filing below has the specifics on both.

How to read the Caribou Coffee FDD

The embedded PDF viewer below carries the full filing, submitted to state franchise regulators in 2026. For a ranked list of similar quick-service targets, talk to FranCloud.

Ordinary royalty terms

Complete royalty terms are not confirmed.

Questions vendors ask

Caribou Coffee, answered from the filing

With 70 mapped operators, including 12 running multiple stores, purchasing decisions likely span both headquarters in Minnesota and larger multi-unit operators — start conversations at both levels.
The FDD requires none of the systems it names — Apple Pay, CCC, CrunchTime, DoorDash, Facebook, Google Pay, Instagram, and LinkedIn are all named in Item 11 without a usage requirement.
Caribou Coffee's mapped footprint spans roughly 107 located units, run by 70 operators, concentrated in Minnesota, North Dakota, Wisconsin, South Dakota, and Nebraska.
Item 8 of the FDD sets Caribou Coffee's supplier rules; the filing below has the specifics.
Item 17 of the FDD covers renewal, transfer, and termination timing for Caribou Coffee franchisees; the filing below has the specifics.
The embedded PDF viewer below carries the full filing, submitted to state franchise regulators in 2026.
Source

Read the filing itself

Read the original document for the filing figures and their terms, page by page. Buy the original PDF to download, search, and annotate it.

Caribou Coffee2026 FDDView only

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The brands you can actually sell into, from the filings.

Operator footprint

Who runs the locations

70 operators run 107 mapped locations. 12 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit58
2–9 units11
10–24 units1

Top states by locations

MN41
ND17
WI13
SD6
NE4

Related Quick service restaurant brands

Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.