Caribou Coffee Company, CCC is our corporate parent and predecessor. CCC operated Inc. (“CCC”), a Minnesota Coffeehouses in the United States from 1992 until February corporation, incorporated 2020. CCC also has operated Co-Brand Stores in the United on September 18, 1992. States since 2015. Between May 2004 and July 2006, CCC granted several licenses in the United States for airport-based “Caribou Coffee” Coffeehouses to several sophisticated,
From the filings
Caribou Coffee
Quick service restaurantCaribou Coffee's mapped footprint spans roughly 107 locations led by Minnesota, North Dakota, and Wisconsin, run by 70 operators including a dozen multi-unit groups. The FDD makes no financial performance representation, and Item 11 lists eight platforms named in the filing though none carries a usage requirement.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
Complete royalty terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Crunchtime: Big Picture Impacts 1-2 Hours E-Learning & In-Store Crunchtime: Sales Forecasting 2-3 Hours E-Learning & In-Store Crunchtime: Weekly Review 1-2 Hours E-Learning & In-Store Crunchtime: Reporting 2-3 Hours E-Learning & In-Store Crunchtime: Inventory Management 3-4 Hours E-Learning & In-Store Equipment & Maintenance 2-3 Hours E-Learning & In-Store
You must follow our delivery and catering policies and procedures in our Manual, which may require you to provide catering and delivery services and/or utilize third-party delivery services. You may be required to use the third-party delivery service(s) with which we have a national contract, and you may not contract with any other delivery platform without our written approval. Currently, we have contracts with Uber Eats and DoorDash. Insurance You are required to obtain and maintain, throughout the term of the Franchise Agreement, certain minimum insurance types and coverages, including:
Caribou Coffee FDD Page 30 (2026) ACTIVE 718207252v7 Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site (defined below) relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks. We will have the right, but not the obligation, to provide one or more references or webpage(s), as we may periodically designate, within our Digital Site. The term “Digital Site” means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites (including Facebook, X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), blogs, vlogs, podcasts, applications to be used on mobile devices (e.g., iOS or Android apps), and other applications, etc. (whether they are now in existence or developed at some point in the future). As a condition to granting consent, we will have the right to establish any requirement that we deem appropriate, including for example a requirement that your only presence on the Internet will be through one or more webpages that we establish on our website.
Caribou Coffee FDD Page 30 (2026) ACTIVE 718207252v7 Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site (defined below) relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks. We will have the right, but not the obligation, to provide one or more references or webpage(s), as we may periodically designate, within our Digital Site. The term “Digital Site” means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites (including Facebook, X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), blogs, vlogs, podcasts, applications to be used on mobile devices (e.g., iOS or Android apps), and other applications, etc. (whether they are now in existence or developed at some point in the future). As a condition to granting consent, we will have the right to establish any requirement that we deem appropriate, including for example a requirement that your only presence on the Internet will be through one or more webpages that we establish on our website.
Caribou Coffee FDD Page 30 (2026) ACTIVE 718207252v7 Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site (defined below) relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks. We will have the right, but not the obligation, to provide one or more references or webpage(s), as we may periodically designate, within our Digital Site. The term “Digital Site” means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites (including Facebook, X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), blogs, vlogs, podcasts, applications to be used on mobile devices (e.g., iOS or Android apps), and other applications, etc. (whether they are now in existence or developed at some point in the future). As a condition to granting consent, we will have the right to establish any requirement that we deem appropriate, including for example a requirement that your only presence on the Internet will be through one or more webpages that we establish on our website.
Caribou Coffee FDD Page 30 (2026) ACTIVE 718207252v7 Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site (defined below) relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks. We will have the right, but not the obligation, to provide one or more references or webpage(s), as we may periodically designate, within our Digital Site. The term “Digital Site” means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites (including Facebook, X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), blogs, vlogs, podcasts, applications to be used on mobile devices (e.g., iOS or Android apps), and other applications, etc. (whether they are now in existence or developed at some point in the future). As a condition to granting consent, we will have the right to establish any requirement that we deem appropriate, including for example a requirement that your only presence on the Internet will be through one or more webpages that we establish on our website.
Caribou Coffee FDD Page 30 (2026) ACTIVE 718207252v7 Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site (defined below) relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks. We will have the right, but not the obligation, to provide one or more references or webpage(s), as we may periodically designate, within our Digital Site. The term “Digital Site” means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites (including Facebook, X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), blogs, vlogs, podcasts, applications to be used on mobile devices (e.g., iOS or Android apps), and other applications, etc. (whether they are now in existence or developed at some point in the future). As a condition to granting consent, we will have the right to establish any requirement that we deem appropriate, including for example a requirement that your only presence on the Internet will be through one or more webpages that we establish on our website.
You must follow our delivery and catering policies and procedures in our Manual, which may require you to provide catering and delivery services and/or utilize third-party delivery services. You may be required to use the third-party delivery service(s) with which we have a national contract, and you may not contract with any other delivery platform without our written approval. Currently, we have contracts with Uber Eats and DoorDash. Insurance You are required to obtain and maintain, throughout the term of the Franchise Agreement, certain minimum insurance types and coverages, including:
Franchisor behaviours
What the franchisor requires
30 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 3 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
We have the right to specify the accounting software and a common chart of accounts, and, if we do so, you agree to use that software and chart of accounts (and require your bookkeeper and accountant to do so) in preparing and submitting your financial statements to us.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
we will have the right to access, download, and use that data in any manner that we deem appropriate without compensation to you.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 11
You agree to provide us, at your expense, and in a format that we reasonably specify, a complete annual financial statement prepared within ninety (90) days after the end of each fiscal year of the Franchised Business during the term of this Agreement.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 11
We (and possibly one of our affiliates) are the only designated supplier for certain items (including coffee for use in store and some retail items including bagged coffee, merchandise, and apparel) that you must buy for the operation of your Franchised Business.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We have the right to designate only one supplier for certain items used at the Franchised Business in order to take advantage of marketplace efficiencies.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
19496120Item 11
During our 2025 fiscal year, we received $19,496,120 in revenue from purchases made by licensees, which represented 82% of our total revenue of $23,837,117.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 11
We have the right to collect and retain all manufacturing allowances, marketing allowances, rebates, credits, monies, payments or benefits (collectively, “Allowances”) offered by suppliers to you or to us (or our affiliates) based upon franchisee purchases of Products, equipment, and other goods and services.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 11
Either you or the proposed new supplier must pay us a charge (which will not exceed the reasonable cost of the inspection and the actual cost of the tests).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 11
If you want to buy any supplies, or any other items from an unapproved supplier, you first must submit to us a written request asking for our approval to do so.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 11
You agree that we may designate, and own, the telephone numbers for your Franchised Business, and you agree to sign the forms necessary to implement this clause.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
You agree to comply with the then-current Payment Card Industry Data Security Standards as those standards may be revised and modified by the PCI Security Standards Council, LLC (see www.pcisecuritystandards.org), or any successor organization or standards that we may reasonably specify.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesItem 11
You agree to participate in such programs as we require.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We may periodically designate an independent evaluation service to conduct a “mystery shopper,” “customer survey,” “food safety,” and/or similar quality-control and evaluation programs with respect to Coffeehouses.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We have the right to revise the contents of the Manual whenever we deem it appropriate to do so, and you agree to make corresponding revisions to your copy of the Manual and to comply with each new or changed standard.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We have the right to approve or disapprove any such site to serve as the Accepted Location for the Franchised Business.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
Unless we have otherwise approved in writing, you agree to neither establish nor permit any other party to establish a Digital Site relating in any manner whatsoever to the Franchised Business or referring to the Proprietary Marks.
Is a minimum grand opening advertising spend required?
YesItem 11
You are also required to spend at least either $3,000 (Kiosk), $8,000 (Cabin), or $10,000 (Chalet) for grand opening marketing and promotional programs in conjunction with the Coffeehouse’s initial grand opening, pursuant to a grand opening marketing plan that you develop and that we approve in writing (the “New…
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Currently, this requirement is set at a minimum of 1% of your Gross Sales.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 11
You agree to offer for sale, and to honor for purchases by customers, all gift cards and other incentive or convenience programs that we may periodically institute (including loyalty programs that we or a third party vendor operate, as well as mobile payment and/or customer affinity applications); and you agree to do…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 11
We (and possibly one of our affiliates) are the only designated supplier for certain items (including coffee for use in store and some retail items including bagged coffee, merchandise, and apparel) that you must buy for the operation of your Franchised Business.
Must equipment be purchased from designated or approved suppliers?
YesItem 11
We are also the only approved supplier for most foodservice supplies, furniture, fixtures, and equipment that you are required to purchase for the operation of your Franchised Business.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
You agree to maintain, at all times, credit-card relationships with the credit- and debit- card issuers or sponsors, check or credit verification services, financial-center services, merchant service providers, and electronic-fund-transfer systems (together, “Payment Vendors”) that we may periodically designate as…
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 11
All payments required by Section 4.2 above and Section 13 below must be made by ACH (as specified below) by days and times during each Period that we designate in writing (the “Due Date”), based on the Gross Sales of the previous Period.
Must the franchisee participate in a gift card program?
YesItem 11
You agree to offer for sale, and to honor for purchases by customers, all gift cards and other incentive or convenience programs that we may periodically institute
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 11
8.3 Staffing. 8.3.1 You agree to maintain a competent, conscientious staff in numbers sufficient to promptly service customers and to comply with staffing and service criteria, which may include without limitation specified positions that we may designate from time to time as necessary or appropriate for providing…
Must employees wear uniforms specified by the franchisor?
YesItem 11
We may prescribe standard uniforms and attire for all Coffeehouse personnel.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You agree to record all sales on integrated computer-based point of sale systems we approve or on such other types of cash registers and other devices (such as iPads, touch screens, printers, bar code readers, card readers, cash drawers, battery back-up, etc.) that we may designate in the Manual or otherwise in…
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You agree that all data relating to the Franchised Business that you collect, create, provide, or otherwise develop on your Computer System (excluding consumers’ credit card and/or other payment information) (whether or not uploaded to our system from your system and/or downloaded from your system to our system) is…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
we reserve the right to apply reasonable charges for training additional Certified General Managers or supervisors or retraining any existing Certified General Manager(s) or supervisors.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You agree to attend the conventions and meetings that we may periodically require and to pay a reasonable fee (if we charge a fee) for each person who is required to attend (and, if applicable, additional attendees that you choose to send as well).
The filing answers no to 1 question
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at Caribou Coffee
Caribou Coffee's mapped footprint runs roughly 107 located units across 70 operators, 12 of them multi-unit, concentrated in Minnesota, North Dakota, Wisconsin, South Dakota, and Nebraska. The FDD makes no financial performance representation.
Who controls software purchasing
With a meaningful share of multi-unit operators alongside single-store owners, and headquarters based in Minnesota, purchasing conversations for Caribou Coffee likely need to reach both corporate and its larger operator groups.
Tech named in the FDD, and what is actually required
The FDD requires none of the systems it names. Apple Pay, CCC by CCC Intelligent Solutions, CrunchTime, DoorDash, Facebook, Google Pay, Instagram, and LinkedIn are all named in Item 11 without a usage requirement attached.
Procurement, renewals, and timing
Item 8 of the FDD sets Caribou Coffee's supplier rules and Item 17 covers renewal, transfer, and termination timing; the filing below has the specifics on both.
How to read the Caribou Coffee FDD
The embedded PDF viewer below carries the full filing, submitted to state franchise regulators in 2026. For a ranked list of similar quick-service targets, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Caribou Coffee, answered from the filing
Read the filing itself
Read the original document for the filing figures and their terms, page by page. Buy the original PDF to download, search, and annotate it.
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Operator footprint
Who runs the locations
70 operators run 107 mapped locations. 12 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| MN | 41 |
|---|---|
| ND | 17 |
| WI | 13 |
| SD | 6 |
| NE | 4 |
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.