The vendor opportunity at Care with Love
Care with Love is a health-services franchise headquartered in Virginia with a total footprint of 5 units—2 franchised and 3 company-owned. The brand’s most recent Franchise Disclosure Document (2026) does not report average unit volume, so revenue-per-location benchmarks are unavailable. Royalties run at 5.0% of gross sales, and the initial franchise term is 10 years. Year-over-year unit growth is not disclosed, suggesting the system is in a very early or stable phase.
For a software vendor, the immediate addressable market is just 2 franchised locations. That is small, but the upside lies in the company-owned units and any future expansion. If you can demonstrate value to the Co-Presidents, you may influence the tech stack across all existing and future locations. The absence of a parent company means decisions are made inside this single entity, without layers of corporate approval from a larger conglomerate.
Who controls software purchasing
The FDD lists five HQ executives. Co-Presidents Nefr Israel Michaels and Wes Michaels sit at the top of the organizational chart and are the likely final decision-makers for any software investment. Nadine Fahmy, Franchisor Coordinator and Head of Human Resources and Administration, is a probable influencer for HR, payroll, or operational platforms. Rebeca Brown, Marketing Manager, may weigh in on marketing technology. Rany Wahba, Account Manager, rounds out the named team. No CIO or CTO is listed, which is consistent with a system of this size—technology decisions likely fall to the Co-Presidents directly or to a trusted external advisor.
Mandated and current tech stack
The only technology named in the FDD is the CARE WITH LOVE system, which is mandated for franchisees. The disclosure does not specify whether this is a full practice-management platform, an EHR, or a lighter operational tool. No third-party POS, scheduling, or CRM vendors are mentioned. This means the current stack is either entirely proprietary or supplemented by tools that are not disclosed at the FDD level. A vendor pitching complementary software—such as a marketing automation tool, a financial dashboard, or a compliance module—should be prepared to integrate with or work alongside the CARE WITH LOVE system.
Procurement, renewals, and timing
Item 8 of the FDD, which typically outlines purchasing requirements and designated suppliers, is not extracted in our corpus. Without that data, we cannot confirm whether franchisees must buy from a specific vendor list or have open discretion. In practice, a system this small and centralized likely routes all significant purchasing decisions through HQ. Assume you will need Co-President approval.
Renewal terms offer a potential window for re-evaluating software. The initial franchise term is 10 years. To renew, a franchisee must be in good standing, exercise the option within a specified window, agree to the then-current Franchise Agreement (which may include materially different royalty or territory terms), make required upgrades, secure a sufficient lease, and pay a renewal fee equal to 50% of the then-current initial franchise fee. A release is also required. These conditions mean that renewal is not automatic, and a franchisee approaching the end of a term may be more open to operational changes—including software—if HQ is renegotiating terms. However, with only 2 franchised units and no disclosed opening dates, timing a pitch around renewals is speculative.
How to read the Care with Love FDD
The embedded PDF viewer below contains the full 2026 Franchise Disclosure Document filed with state franchise regulators. Key sections for software vendors include Item 1 (the executives listed above), Item 11 (the mandated CARE WITH LOVE system), and Item 17 (renewal conditions). Because Item 8 is not available in our extract, you will want to review that section directly in the PDF to understand any supplier restrictions. The FDD is the single best source for understanding the contractual and operational guardrails that shape software purchasing at Care with Love.
For a ranked target list of franchise systems that match your software category, FranCloud can help you prioritize based on tech mandates, unit counts, and decision-maker access.