C2C Group

The vendor opportunity at C2C Group

The C2C Group operates as an independently owned quick-service restaurant brand with 26 total units, all franchised. With no company-owned locations and a lean HQ, the system presents a concentrated addressable market heavily weighted toward Texas (10 units) and New York (7 units), followed by Georgia (5), Oklahoma (2), and Florida (2). The remaining units are spread across other states. Average unit volumes are not disclosed in the 2025 FDD, and year-over-year unit growth figures are not available. For software vendors, the small unit count means a relationship with HQ could quickly influence all 26 locations, but there is no multi-unit operator to leverage—all 37 mapped operators are single-unit franchisees.

The brand's independence—no parent company is on file—means decisions sit squarely with the co-founders. This is a classic top-down sales opportunity where one conversation at HQ can unlock system-wide adoption, assuming the franchisor chooses to mandate or recommend a solution.

Who controls software purchasing

According to Item 1 of the 2025 FDD, control rests with Kenny Jang and Jeff Chang, the Co-Founders and Managing Members. No other executives, IT leads, or operations directors are listed, which heavily implies these two individuals are the sole decision-makers for any corporate-level vendor selection. Vendors pitching C2C Group should prepare a value proposition that speaks directly to a founder-operator dynamic—cost efficiency, franchisee compliance simplicity, and operational visibility are likely to resonate more than enterprise-scale feature lists.

Because all 26 units are run by single-unit operators, there is no middle tier of multi-unit franchisees who might influence or standardize technology on their own. The path to a system-wide deal runs entirely through the HQ team.

Mandated and current tech stack

The 2025 FDD explicitly names only three technology systems: Facebook, Instagram, and Twitter. These are mandated platforms, likely for brand-level marketing and social presence. No point-of-sale, online ordering, loyalty, inventory, labor scheduling, or back-office systems are named in the franchisor's mandated or recommended technology list. This suggests a highly decentralized tech environment where each franchisee independently selects their own operational software.

For software vendors, this is both an opportunity and a challenge. The absence of an incumbent POS or management platform means no rip-and-replace friction. However, selling into 26 individual operators requires a different motion than a single HQ mandate. A vendor that can demonstrate value to both the franchisees (day-to-day operations) and HQ (aggregated reporting, brand consistency) would be best positioned.

Procurement, renewals, and timing

The procurement signal from Item 8 is not available in the current data set. Without a published designated-supplier list or approved-vendor program, the default assumption is that franchisees have freedom of choice. This open procurement model means a vendor can approach operators directly at any time, though a top-down HQ endorsement would dramatically accelerate adoption.

Timing around contract events is guided by Item 17. The initial franchise term is 10 years. At the end of that term, a franchisee in good standing can renew for two additional consecutive five-year terms, but must sign the then-current franchise agreement, which may include materially different terms, updated technology requirements, or new fees. These renewal windows—starting at year 10 and again at years 15 and 20—are natural inflection points where HQ could introduce new mandatory technology standards. Vendors should track the age of units and identify franchisees approaching their initial 10-year mark as prime targets for replacement or new-implementation conversations.

How to read the C2C Group FDD

The full 2025 Franchise Disclosure Document is available below. Use it to cross-reference unit counts, executive names, fee structures, and any technology mandates not captured here. Pay close attention to Item 8 (designated suppliers) and Item 11 (franchisor's obligations) for the most actionable procurement intelligence. For a complete, ranked target list of franchisees including contact signals and tech-stack gaps, FranCloud can help.