C2C Group

The vendor opportunity at C2C Group

C2C Group operates 26 quick-service restaurant locations, all franchised, with its headquarters in Georgia. The brand does not disclose an average unit volume in its 2025 FDD, and year-over-year unit growth is not reported. For software vendors, the addressable market is exactly 26 units—small by chain standards, but notable for its centralized purchasing control. The 4.0% royalty and 10-year initial franchise term suggest a stable, if compact, operator base.

Because every location is franchised and the franchisor mandates specific technology systems, the sales motion is straightforward: you pitch HQ. There is no fragmented operator-level buying to navigate, and no company-owned stores create a parallel procurement track. The entire system runs on the tech stack dictated by the two co-founders.

Who controls software purchasing

The 2025 FDD lists Kenny Jang and Jeff Chang as Co-Founders and Managing Members. These are the only executives on file, and they represent the entire buying center for technology decisions. In a system this small and centrally managed, there is no separate CIO, CTO, or VP of IT named. Any software vendor looking to sell into C2C Group should direct outreach to Jang and Chang at the Georgia headquarters.

No operator-level decision-makers are mapped in our corpus, reinforcing that all purchasing authority sits at the franchisor level. This is a pure HQ sale.

Mandated and current tech stack

C2C Group mandates three systems across its franchise network, as disclosed in the 2025 FDD. The point-of-sale system is Toast by Toast, Inc. The operational backbone includes the 2go2o Cloud System and the OH K-DOG & EGG TOAST System. These are named as mandated—not merely recommended—meaning every franchisee must use them.

For vendors selling adjacent software (inventory, labor scheduling, loyalty, delivery integration, accounting), the Toast POS mandate is the most actionable signal. Toast’s ecosystem supports a range of third-party integrations, and any solution that layers onto or replaces components of that stack must align with Toast’s API and marketplace requirements. The 2go2o and OH K-DOG & EGG TOAST systems are less commonly encountered in the broader QSR vendor landscape, which may indicate proprietary or niche operational tools.

Procurement, renewals, and timing

The 2025 FDD does not include an Item 8 extract, so the formal procurement model—whether designated supplier, approved supplier, or open—is not publicly known. In practice, the existence of mandated systems suggests a closed or heavily controlled procurement environment. Vendors should assume that any new software must be approved and adopted at the HQ level before rolling out to franchisees.

Renewal timing offers a potential entry point. Franchisees sign 10-year initial agreements and can renew for two additional five-year terms. Renewal conditions include signing the then-current franchise agreement, which may impose materially different terms, including updated technology requirements. If C2C Group updates its tech mandates, those changes would likely flow through the renewal cycle. The FDD does not disclose when the first wave of renewals begins, but the 10-year initial term means vendors should monitor the age of the system’s earliest franchises.

How to read the C2C Group FDD

The full 2025 C2C Group Franchise Disclosure Document is embedded below. This is the primary source for verifying the facts in this profile and for conducting your own due diligence before outreach. The FDD is filed with state franchise regulators and contains the legally mandated disclosures on fees, territory, obligations, and the franchisor’s financial performance representations (if any). For software vendors, the most relevant sections are Item 11 (franchisor’s assistance, including mandated technology) and Item 8 (restrictions on sources of products and services).

If you need a ranked target list of franchise systems that match your software category, FranCloud can help you prioritize accounts by tech stack, decision-maker concentration, and unit growth.