You must not use the internet, email addresses, internet domain names, homepages, electronic addresses, websites, social networks, mobile phone applications, tablet and other computer applications, wikis, podcasts, online forums, content sharing communities, blogging, or other social media (including but not limited to Facebook, X (formerly known as Twitter), LinkedIn, YouTube, TikTok, Instagram, Snapchat, Threads, and any other social media platform now existing or later created) or toll-free telephone numbers or similar methods with potential local, regional, national or worldwide scope in connection with the operation and/or marketing of your franchise business, except as specified by us or with our written consent and then only in accordance with our policies and procedures. We may, at our discretion, maintain an internet site, social media, mobile phone applications, or other electronic media or toll-free telephone numbers for the franchise system and allow you to participate in those methods or the business generated by those methods under our guidelines. We will have the right to control all responses to postings by customers and the public on that site, social media and other electronic media.
From the filings
Biggby Coffee
Quick service restaurantBiggby Coffee is a 461-unit quick-service coffee franchise headquartered in Michigan, with all locations franchised and none company-owned. Software purchasing is controlled at the franchisor level: Biggby is the designated supplier of the POS system and its maintenance, and franchisees must buy those systems from the franchisor. The FDD names Freshdesk and ProfitKeeper as in-use systems, and lists several social platforms in Item 11.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
6% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
10 Global Orange Development, LLC FDD (RS) Dated April 30, 2026 Type of Fee(1) Amount Due Date Remarks Back of House Currently $40 per 10th day of each We provide limited hardware and (BoH) month per Store and month—paid by warranty support for BoH (Back-of- Hardware will increase as our EFT that we house) and general office Support and costs increase. initiate technologies that are used to Limited manage your franchise. All Warranty equipment is supported within Fees(9) normal and expected lifespan for the equipment based on its usage. ProfitKeeper(9) Currently $10 per 10th day of each ProfitKeeper enables our month per Store and month—paid by franchisees to consolidate and will increase as our EFT that we benchmark their individual store costs increase. initiate financial performance both against themselves and the system as a whole. It provides comparative analysis into expense categories and empowers franchisees to make data-driven financial decisions. LMS (Learning Currently $15 per 10th day of each Learning Management System Management month per Store and month—paid by (LMS) provides training programs on System)(9) will increase as our EFT that we a variety of topics including in-store costs increase. initiate operations, marketing, store management, workshops, and new product offerings. Freshdesk Currently $20 per 10th day of each Our shared Freshdesk support (Fresh month per Store and month—paid by portal allows us to support your service)(9) will increase as our EFT that we store(s) as well as our consumers costs increase. initiate through a shared system-wide portal. We keep track of consumer support analytics and trends so you can focus on making the in-store experience the best it can be. Cybersecurity Currently $30 per 10th day of each Proactive monitoring of all month per Store and month—paid by provisioned devices across the will increase as our EFT that we system to maintain security. Events costs increase. initiate are reviewed by a third-party service, allowing for quick identification and response to potential threats. Online Menu Currently $50 per 10th day of each This service integrates third-party Integration month per Store and month—paid by marketplaces and the BIGGBY will increase as our EFT that we COFFEE app with the POS, syncing costs increase. initiate menu details, pricing, and availability. Internet Currently $10 per 10th day of each If you choose to include 4G backup Backup month per Store; month—paid by Internet, you will pay this fee to us to Hardware and $115 initial hardware EFT that we cover service and support costs on Subscription cost and will initiate equipment. Fees increase as our (Optional)(9) costs increase.
You must not use the internet, email addresses, internet domain names, homepages, electronic addresses, websites, social networks, mobile phone applications, tablet and other computer applications, wikis, podcasts, online forums, content sharing communities, blogging, or other social media (including but not limited to Facebook, X (formerly known as Twitter), LinkedIn, YouTube, TikTok, Instagram, Snapchat, Threads, and any other social media platform now existing or later created) or toll-free telephone numbers or similar methods with potential local, regional, national or worldwide scope in connection with the operation and/or marketing of your franchise business, except as specified by us or with our written consent and then only in accordance with our policies and procedures. We may, at our discretion, maintain an internet site, social media, mobile phone applications, or other electronic media or toll-free telephone numbers for the franchise system and allow you to participate in those methods or the business generated by those methods under our guidelines. We will have the right to control all responses to postings by customers and the public on that site, social media and other electronic media.
You must not use the internet, email addresses, internet domain names, homepages, electronic addresses, websites, social networks, mobile phone applications, tablet and other computer applications, wikis, podcasts, online forums, content sharing communities, blogging, or other social media (including but not limited to Facebook, X (formerly known as Twitter), LinkedIn, YouTube, TikTok, Instagram, Snapchat, Threads, and any other social media platform now existing or later created) or toll-free telephone numbers or similar methods with potential local, regional, national or worldwide scope in connection with the operation and/or marketing of your franchise business, except as specified by us or with our written consent and then only in accordance with our policies and procedures. We may, at our discretion, maintain an internet site, social media, mobile phone applications, or other electronic media or toll-free telephone numbers for the franchise system and allow you to participate in those methods or the business generated by those methods under our guidelines. We will have the right to control all responses to postings by customers and the public on that site, social media and other electronic media.
10 Global Orange Development, LLC FDD (RS) Dated April 30, 2026 Type of Fee(1) Amount Due Date Remarks Back of House Currently $40 per 10th day of each We provide limited hardware and (BoH) month per Store and month—paid by warranty support for BoH (Back-of- Hardware will increase as our EFT that we house) and general office Support and costs increase. initiate technologies that are used to Limited manage your franchise. All Warranty equipment is supported within Fees(9) normal and expected lifespan for the equipment based on its usage. ProfitKeeper(9) Currently $10 per 10th day of each ProfitKeeper enables our month per Store and month—paid by franchisees to consolidate and will increase as our EFT that we benchmark their individual store costs increase. initiate financial performance both against themselves and the system as a whole. It provides comparative analysis into expense categories and empowers franchisees to make data-driven financial decisions. LMS (Learning Currently $15 per 10th day of each Learning Management System Management month per Store and month—paid by (LMS) provides training programs on System)(9) will increase as our EFT that we a variety of topics including in-store costs increase. initiate operations, marketing, store management, workshops, and new product offerings. Freshdesk Currently $20 per 10th day of each Our shared Freshdesk support (Fresh month per Store and month—paid by portal allows us to support your service)(9) will increase as our EFT that we store(s) as well as our consumers costs increase. initiate through a shared system-wide portal. We keep track of consumer support analytics and trends so you can focus on making the in-store experience the best it can be. Cybersecurity Currently $30 per 10th day of each Proactive monitoring of all month per Store and month—paid by provisioned devices across the will increase as our EFT that we system to maintain security. Events costs increase. initiate are reviewed by a third-party service, allowing for quick identification and response to potential threats. Online Menu Currently $50 per 10th day of each This service integrates third-party Integration month per Store and month—paid by marketplaces and the BIGGBY will increase as our EFT that we COFFEE app with the POS, syncing costs increase. initiate menu details, pricing, and availability. Internet Currently $10 per 10th day of each If you choose to include 4G backup Backup month per Store; month—paid by Internet, you will pay this fee to us to Hardware and $115 initial hardware EFT that we cover service and support costs on Subscription cost and will initiate equipment. Fees increase as our (Optional)(9) costs increase.
You must not use the internet, email addresses, internet domain names, homepages, electronic addresses, websites, social networks, mobile phone applications, tablet and other computer applications, wikis, podcasts, online forums, content sharing communities, blogging, or other social media (including but not limited to Facebook, X (formerly known as Twitter), LinkedIn, YouTube, TikTok, Instagram, Snapchat, Threads, and any other social media platform now existing or later created) or toll-free telephone numbers or similar methods with potential local, regional, national or worldwide scope in connection with the operation and/or marketing of your franchise business, except as specified by us or with our written consent and then only in accordance with our policies and procedures. We may, at our discretion, maintain an internet site, social media, mobile phone applications, or other electronic media or toll-free telephone numbers for the franchise system and allow you to participate in those methods or the business generated by those methods under our guidelines. We will have the right to control all responses to postings by customers and the public on that site, social media and other electronic media.
You must not use the internet, email addresses, internet domain names, homepages, electronic addresses, websites, social networks, mobile phone applications, tablet and other computer applications, wikis, podcasts, online forums, content sharing communities, blogging, or other social media (including but not limited to Facebook, X (formerly known as Twitter), LinkedIn, YouTube, TikTok, Instagram, Snapchat, Threads, and any other social media platform now existing or later created) or toll-free telephone numbers or similar methods with potential local, regional, national or worldwide scope in connection with the operation and/or marketing of your franchise business, except as specified by us or with our written consent and then only in accordance with our policies and procedures. We may, at our discretion, maintain an internet site, social media, mobile phone applications, or other electronic media or toll-free telephone numbers for the franchise system and allow you to participate in those methods or the business generated by those methods under our guidelines. We will have the right to control all responses to postings by customers and the public on that site, social media and other electronic media.
You must not use the internet, email addresses, internet domain names, homepages, electronic addresses, websites, social networks, mobile phone applications, tablet and other computer applications, wikis, podcasts, online forums, content sharing communities, blogging, or other social media (including but not limited to Facebook, X (formerly known as Twitter), LinkedIn, YouTube, TikTok, Instagram, Snapchat, Threads, and any other social media platform now existing or later created) or toll-free telephone numbers or similar methods with potential local, regional, national or worldwide scope in connection with the operation and/or marketing of your franchise business, except as specified by us or with our written consent and then only in accordance with our policies and procedures. We may, at our discretion, maintain an internet site, social media, mobile phone applications, or other electronic media or toll-free telephone numbers for the franchise system and allow you to participate in those methods or the business generated by those methods under our guidelines. We will have the right to control all responses to postings by customers and the public on that site, social media and other electronic media.
You must not use the internet, email addresses, internet domain names, homepages, electronic addresses, websites, social networks, mobile phone applications, tablet and other computer applications, wikis, podcasts, online forums, content sharing communities, blogging, or other social media (including but not limited to Facebook, X (formerly known as Twitter), LinkedIn, YouTube, TikTok, Instagram, Snapchat, Threads, and any other social media platform now existing or later created) or toll-free telephone numbers or similar methods with potential local, regional, national or worldwide scope in connection with the operation and/or marketing of your franchise business, except as specified by us or with our written consent and then only in accordance with our policies and procedures. We may, at our discretion, maintain an internet site, social media, mobile phone applications, or other electronic media or toll-free telephone numbers for the franchise system and allow you to participate in those methods or the business generated by those methods under our guidelines. We will have the right to control all responses to postings by customers and the public on that site, social media and other electronic media.
You must use our Trademarks only in connection with the operation of your franchise business pursuant to the System and only in the manner specified in the Franchise Agreement and the Operations Manual. You must operate your franchise business under our Trademarks and under no other name or mark. You must not use our Trademarks in connection with any products or services not specifically authorized by us in writing. You must not reproduce or cause to be reproduced our Trademarks in any manner, including production on forms or invoices, in connection with advertising, marketing or promotion, or in connection with electronic media, which includes the Internet, email addresses, Internet domain names, homepages, electronic addresses, websites, social networks, mobile phone applications, tablet and other computer applications, wikis, podcasts, online forums, content sharing communities, blogging, or other social media (including but not limited to Facebook, Twitter, LinkedIn, YouTube, TikTok, Instagram), without our prior written approval. You must not use our Trademarks in your business, corporate or partnership name. However, you must register to do business under the assumed business name of "BIGGBY® COFFEE Store #___ " (for example: "BIGGBY® COFFEE Store #001").
The vendor opportunity at Biggby Coffee
Biggby Coffee operates 461 franchised locations, all franchised with no company-owned units. Franchised outlets grew 9.762% year over year. The franchisor generated $2,510,359 in gross revenue from the sale of POS systems and related fees, which was 9.9% of its total revenue of $25,399,361.
Who controls software purchasing
Software purchasing is centralized at the franchisor level. Item 2 names Robert P. Fish (Co-Founder), Michael J. McFall (Co-Founder and CEO), Erin Kaylor (President and Chief Financial Officer), Rita Bettino (Chief Marketing Officer), and Jodi Latuszek (Vice President, Human Resources and Legal). The franchisor is the designated supplier of the POS system and for maintenance and support services for franchisee POS and computer systems. Franchisees must acquire the point of sale, business management, and other computer systems specified by the franchisor, and must obtain any specified components within 60 days after receiving notice.
Tech named in the FDD, and what is actually required
The FDD names Freshdesk by Freshworks and ProfitKeeper in Item 6 as in use. Item 11 names Facebook by Meta, Instagram by Meta, LinkedIn, Snapchat, Threads by Meta, and TikTok. The filing states franchisees must acquire the POS, business management, and other computer systems specified by the franchisor, which may include hardware, software, web-based systems, and licenses to proprietary software. The franchisor is currently the designated supplier of the POS system and for maintenance and support services. Optional computer systems include internet backup hardware and subscription, digital menu signage with an approved or designated supplier, and curbside tablets. Franchisees must acquire and maintain a high-speed, fixed-based internet connection with minimum speeds of 50 Mbps download and 10 Mbps upload.
Procurement, renewals, and timing
Item 8 sets an approved-supplier model. Designated products and services — coffee, tea, syrup, and some food products — must be purchased from designated suppliers. The franchisor is the designated supplier for the POS system and its maintenance. All other items must come from approved suppliers that meet the franchisor's standards. Franchisees may propose a supplier for approval. Renewal terms run 10 years and require the franchisee to refurbish, update, upgrade, construct, or improve the location to then-current specifications no later than 30 days after renewal, sign the current franchise agreement, and pay a renewal fee.
How to read the Biggby Coffee FDD
The embedded PDF below is Biggby Coffee's 2026 Franchise Disclosure Document. Item 2 lists officers, Item 8 covers supplier restrictions, Item 11 covers technology and training, Item 17 covers renewal, and Item 19 makes a financial performance representation. For a ranked target list of franchise systems, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Biggby Coffee, answered from the filing
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Related Quick service restaurant brands
Primary franchise filings · updated October 2026. Read the original filing for definitions, conditions, and qualifications.