rmine. The term “credit card vendors” includes, among other things, companies that provide services for electronic payment, such as near field communication vendors (for example, “Apple Pay” and “Goog
From the filings
Big Chicken
Quick service restaurantSoftware purchasing decisions at Big Chicken are centralized at the franchisor level, with key executives including CEO Joshua Halpern and SVP of Franchise Leadership Samuel Stanovich listed in the 2025 FDD. The brand currently mandates the Opus system for its operations. With 22 franchised and 2 company-owned locations, the total addressable market for a vendor is currently 24 units.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
and service package, an annual 24/7 help desk support package, an annual hardware maintenance package, and various hosted solutions required by our merchant services provider; (d) FranConnect software
“credit card vendors” includes, among other things, companies that provide services for electronic payment, such as near field communication vendors (for example, “Apple Pay” and “Google Wallet”). We
esk support package, an annual hardware maintenance package, and various hosted solutions required by our merchant services provider; (d) FranConnect software and CRM systems; (e) OLO software and sys
er; (b) required software consisting of our then-current version of the approved POS system, Network security (Firewall, antivirus), TransparancyX Credit Card Processing, PAR PAY, Ovation reputation m
ote printer; (b) required software consisting of our then-current version of the approved POS system, Network security (Firewall, antivirus), TransparancyX Credit Card Processing, PAR PAY, Ovation rep
exclusive supplier for paper and smallwares, Restaurant Technologies is the exclusive supplier for oil, PepsiCo is the exclusive direct store deliverer for beverage products, and Sysco is the exclusiv
Franchisor behaviours
What the franchisor requires
31 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 2 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must use bookkeeping services provided by Data Central for all food, beverage, and paper invoices.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have unlimited remote access to review financial and operating information about the Restaurant that you store on the computers that you use to manage your Big Chicken restaurant.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Without limiting the types of reports that Company may require, during the first year of the Term Licensee shall prepare and submit the financial reports listed below in accordance with the accounting, recordkeeping and bookkeeping procedures and in the format prescribed in the Confidential Materials.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
only exclusive supplier for spices (which we currently sell at-cost to you)
Is there a franchisee advisory council, association or committee?
YesItem 11
When we reach sufficient size, we may implement a franchisee advisory council (“FAC”) to provide us with input and feedback on different initiatives and programs.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may identify and change at any time the specifications and requirements of the System by (i) designating the specific equipment, ingredients, food items, menu designations, beverage products or supplies that you must or may use or sell by brand name, manufacturer, supplier, model number or minimum features or…
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
80964Item 8
During the fiscal year ended December 31, 2024, we received total revenue of $3,988,748, of which approximately $80,964, or 2.03%, was revenue in the form of rebates from third party suppliers from all required purchases and leases of products and services made by our franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
for which we or our affiliates receive rebates of between 1% and 6% of the cost of purchases by our franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
We estimate that the proportion of required purchases and leases to all purchases and leases that you will make of products and services to (i) establish and open the Restaurant, and (ii) operate the Restaurant is, in each case, approximately 90% to 100%.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may inspect a proposed supplier’s facilities and test its products and charge a testing fee per request equal to our actual costs, but not to exceed $2,500 per request.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase or lease any Non-Designated Goods/Services from a supplier who is not pre-approved by us or to use other Non-Designated Goods/Services besides the ones that we specify, you must request our approval in writing before you may use or buy the Non-Designated Goods/Services from the proposed…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You hereby irrevocably and unconditionally agree to assign and transfer to us on the Effective Date of Termination or Expiration of this Agreement (as defined in the Agreement) all of your right, title, and interest in and to all telephone numbers, email addresses, domain names and “URLs” (collectively, the “Contact…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We or our designee will periodically visit the Restaurant to inspect your operations, observe and interview your employees and review your books and records (including data stored on your computer system) in order to verify your compliance with the License Agreement and the Confidential Manual.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 14
We may modify the Confidential Manual at any time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Within 180 days after you sign the License Agreement, you must obtain site approval and sign a lease for the Restaurant at the Approved Location or we may terminate the License Agreement.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 13
You may not maintain your own website to promote the Restaurant.
Is a minimum grand opening advertising spend required?
YesItem 11
During the period beginning 30 days before the Opening Date and ending 90 days after the Opening Date, you must spend a minimum of $10,000 in local advertising and marketing activities to publicize the opening of your Big Chicken restaurant.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
We require you to spend a minimum of 1.5% of Gross Sales annually on local advertising.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 8
You must participate in our system-wide electronic gift card and loyalty programs.
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
Licensee shall purchase, lease or license the particular Designated Goods/Services that Company identifies and introduces into the System from time to time only from the supplier that Company specifies.
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
Licensee shall purchase, lease or license the particular Designated Goods/Services that Company identifies and introduces into the System from time to time only from the supplier that Company specifies.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must use our designated merchant services provider for debit and credit cards.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We collect fees by way of a preauthorized bank deduction or ACH authorization allowing us to automatically deduct payments for Royalty Fees, Brand Marketing Fees and other fees and charges due under the License Agreement from an operating bank account that you designate
Must the franchisee participate in a gift card program?
YesItem 8
You must participate in our system-wide electronic gift card and loyalty programs.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
At all times after the Opening Date, the Restaurant must be under the direct supervision of at least one Certified Manager.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
All employees and independent contractors, while working in the Restaurant, shall present a neat and clean appearance and wear the uniforms that Company designates for their jobs, in the color, style and design then specified by Company.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must use the computer hardware and software, including the point-of-sale system, product purchasing system, online ordering system, and payment system, that we periodically designate to operate your Big Chicken Franchise.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have unlimited remote access to review financial and operating information about the Restaurant that you store on the computers that you use to manage your Big Chicken restaurant.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 8
You must use the computer hardware and software, including the point-of-sale system, product purchasing system, online ordering system, and payment system, that we periodically designate to operate your Big Chicken Franchise.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may charge a per person training fee for any additional training programs that we offer.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
We will determine the length and location of the annual meeting and may require that at least one Primary Owner and at least one Certified Manager attend.
The filing answers no to 1 question
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Big Chicken
Big Chicken is an emerging quick-service restaurant brand with a lean footprint of 24 total units, according to its 2025 Franchise Disclosure Document. The system is heavily franchised, with 22 franchised locations and just 2 company-owned restaurants. For a software vendor, the immediate addressable market is small, but the centralized control structure means a single deal with the franchisor could cover the entire system. The brand is independently owned, with no parent company on file, and is headquartered in Nevada. Average unit volume is not disclosed in the most recent FDD, and year-over-year unit growth is not available, signaling an early-stage or flat growth trajectory.
Who controls software purchasing
Technology purchasing authority sits at the franchisor level. The 2025 FDD Item 1 identifies the key executives: Joshua Halpern serves as Chief Executive Officer, and Samuel Stanovich holds the position of Senior Vice President, Franchise Leadership. These are the primary contacts for any enterprise software pitch. The board includes Managing Partner Gregory Majewski and board members Perry Rogers and Corey Jenkins. No multi-unit operators are mapped in our corpus, which reinforces the HQ-centric buying model. Vendors should direct their outreach to the C-suite and franchise leadership, as there is no evidence of a distributed or franchisee-driven procurement process.
Mandated and current tech stack
The 2025 FDD mandates the Opus system. No other specific technology vendors are named as mandated or recommended in the filing. This single-vendor mandate creates both a barrier and an opportunity: Opus is deeply embedded, but any adjacent system that can integrate with or augment Opus may find an entry point. The absence of a disclosed POS, payroll, or inventory vendor in the FDD suggests either a fully bundled Opus deployment or a gap in the public disclosure. Vendors should investigate Opus's module coverage to identify whitespace.
Procurement, renewals, and timing
The FDD does not provide an extract from Item 8, so the procurement model—whether designated supplier, approved supplier, or open—is not disclosed. The initial franchise term is 10 years, with a royalty rate of 6.0%. Renewal is possible for an additional 5-year term, but it is conditional: the franchisor must still be awarding new franchises in the United States at the time of renewal, and the franchisee must sign the then-current License Agreement, which may contain materially different terms. This renewal trigger is a critical window for vendors, as new agreement terms could mandate new technology or create openings to displace incumbents. The franchisor also reserves the right to discontinue the franchise program entirely, which introduces uncertainty for long-term planning.
How to read the Big Chicken FDD
The full 2025 Big Chicken Franchise Disclosure Document is available for review below. This legal filing contains the audited financials, Item 19 performance representations (if any), and the complete list of fees and obligations. For software vendors, the most actionable sections are Item 1 (executives), Item 11 (mandated systems), and Item 17 (renewal conditions). Because the brand is small and privately held, the FDD is the most reliable source of structural data on how the franchise system operates. For a ranked target list of franchise brands matched to your software category, FranCloud can help you prioritize the right accounts.
Questions vendors ask
Big Chicken, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Big Chicken files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
32 operators run 32 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| WA | 4 |
|---|---|
| MI | 3 |
| NV | 3 |
| PA | 2 |
| FL | 2 |
Ownership
The portfolio behind Big Chicken
unknown of bcip.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.