You must purchase and use computer hardware and software required by us. Currently, you must purchase at least one computer server; between 2-3 POS stations for admissions, 2-3 POS stations for events, and 4-6 waiver station computers. A self-server kiosk option is available but not required at this time. Stations contain receipt printer for each POS Station; ticket printers for each POS, stackable ticket stock; magnetic stripe reader for each POS Station; cash drawer for each POS Station; and scanners for each POS Station (“Hardware”). Your Hardware must be capable of running the required admissions software (currently, CenterEdge (“Software”)). The Hardware and Software are referred to as the “Computer System”. You must update your Computer System, at your expense, in accordance with the standards as set forth in the Operations Manual, as we may require periodically to meet our specifications as they evolve. The cost of the upgrade will depend on the cost of the operating system at that time. The annual cost of Computer System maintenance, updating, upgrading, and support contracts will vary
From the filings
Big Air Franchising
Personal servicesBig Air Franchising controls software purchasing at the corporate level, with franchisees required to license proprietary programs—including the admissions system software—from designated suppliers. The FDD names CenterEdge in Item 11, and the system spans 21 total units (20 franchised, 1 company-owned).
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
6% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Franchisor behaviours
What the franchisor requires
18 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 13 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have the right to independently access your electronic information and data through our proprietary data management and intranet system, and to collect and use your electronic information and data in any manner we choose to promote the development of the System and the sale of franchises.
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 20
We have a Franchise Advisory Council (FAC) that works with us to improve the system, including products and services offered, advertising campaigns, and other matters of interest to us and our franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
3Item 8
We estimate that the purchase of these supplies, equipment, inventory, fixtures, goods, services and Products from us or our designated or approved sources, or those meeting our standards and specifications, will be approximately 38% to 50% of your total cost to establish a Big Air Trampoline Park and 3% to 8% of…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We reserve the right to require that you pay or reimburse us for the reasonable cost of investigation in determining whether such products, services, materials, forms, items or supplies satisfy our specifications.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
You may request that we approve or designate a new supplier by following the procedures, and paying all required fees and expenses for approval, as set forth in the Operations Manual and modified periodically by us as we determine is necessary.
Franchise management
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
The Operations Manual consists of one or more manuals, technical bulletins or other written materials and may be modified by us periodically in our discretion.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must obtain site approval from us within 180 days of the signing of the Franchise Agreement.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
We intend that any Franchisee website be accessed only through our home page.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Local Advertising On a monthly basis beginning 61 days after you open your Big Air Trampoline Facility, you must spend the greater of 2% of your total monthly Gross Revenues (“Individual Advertising Expense”) or $5,000 per month (“Minimum Individual Advertising Expense”) for marketing purposes in your Territory.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If a Cooperative has been established for a geographic area where your Big Air Trampoline Facility is located when the Franchise Agreement is signed, or if any Cooperative is established during the term of the Franchise Agreement, you must become a member of the Cooperative and abide by the rules of the Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
To maintain our standards of consistent, high quality Products, customer recognition, advertising support, value and uniformity in Big Air Trampoline Businesses, you must purchase or lease all of your required equipment, supplies, fixtures, inventory, goods, services and Products used in or sold through your Big Air…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
To maintain our standards of consistent, high quality Products, customer recognition, advertising support, value and uniformity in Big Air Trampoline Businesses, you must purchase or lease all of your required equipment, supplies, fixtures, inventory, goods, services and Products used in or sold through your Big Air…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We reserve the right to require you to pay fees and other amounts due to us via electronic funds transfer or other similar means, as described in the Franchise Agreement.
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
We have standards and specifications for your Big Air Trampoline Facility, equipment, uniforms, supplies, forms, Products, Services, advertising materials and most other services and products used in, sold or provided through your Big Air Trampoline Park.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
Your Hardware must be capable of running the required admissions software (currently, CenterEdge (“Software”)).
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have the right to independently access your electronic information and data through our proprietary data management and intranet system, and to collect and use your electronic information and data in any manner we choose to promote the development of the System and the sale of franchises.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
You will pay the Training Fee for such training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
Attendance will be mandatory at these meetings.
The filing answers no to 3 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Is a minimum grand opening advertising spend required?Item 7
The vendor opportunity at Big Air
Big Air Franchising operates 21 total units—20 franchised and 1 company-owned—with franchised outlets growing 33.3% year over year. The brand is part of H2O Partners, LLC. For software vendors, the addressable market is small but concentrated: every location must follow corporate technology and procurement mandates, making HQ the single point of entry.
Who controls software purchasing
Item 2 of the FDD names Kevin Odekirk (President and COO), Erin Davis (Vice President of Park Operations), and Heather Heleloa (Vice President of Marketing). Operations leadership is the most direct buyer for park-level software, while marketing may influence customer-facing tools. The franchisor’s control over technology requirements means vendors should target corporate decision-makers rather than individual franchisees.
Tech named in the FDD, and what is actually required
Item 11 names CenterEdge. The filing states that franchisees must license from the designated supplier certain proprietary computer programs and related materials, including the admissions system software. The franchisor or its designated software vendor may require a separate license fee. Franchisees may use the software only on computer equipment and hardware purchased through approved suppliers, or with written approval for other equipment.
Procurement, renewals, and timing
Item 8 requires franchisees to purchase or lease all required equipment, supplies, fixtures, inventory, goods, services, and products only from the franchisor or its approved/designated suppliers. Staples Promotional Products is the exclusive supplier of merchandise and supplies. Franchisees may propose a supplier for approval, but buying outside the approved list without prior written approval is a material breach.
Item 17 provides a 10-year renewal term for franchise agreements, subject to signing the then-current agreement, being current on payments, and paying a successor fee. Multi-unit development agreements require negotiation for any successor term. With franchised outlets growing 33.3% year over year, new locations and renewals create recurring software evaluation windows.
How to read the Big Air FDD
The embedded PDF below is the brand’s 2026 Franchise Disclosure Document. Review Item 8 for supplier restrictions, Item 11 for technology requirements, Item 17 for renewal terms, and Item 19 for financial performance representations. For a ranked target list of franchise systems that fit your software, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Big Air Franchising, answered from the filing
Read the filing itself
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Ownership
The portfolio behind Big Air Franchising
Parent company: H2O Partners, LLC.
Related Personal services brands
Primary franchise filings · updated October 2026. Read the original filing for definitions, conditions, and qualifications.