From the filings

HQ-led decisions

Auxo Medical Franchising

Health services

Software purchasing at Auxo Medical Franchising is controlled at the headquarters level, led by CEO Jay Crabtree, COO Anthony Frank, and CMO Tanner Seese. The franchisor mandates a customer relationship management (CRM) system, though the specific vendor is not named in the 2023 FDD. With only 4 total units (1 franchised, 3 company-owned), the immediate addressable market is small, but vendors targeting early-stage health-services concepts should watch for growth.

For software vendors selling into US franchise brands.

Live signals

Total units
4
1 franchised
Unit growth YoY
vs prior filing
AUV
$1.93M
Item 19, 2023
Royalty
8%
of gross sales
Ad fund
2%
national + local
Initial fee
$50K
per unit
Investment range
$100K–$138K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing

Ongoing fee load

What the operator pays every month

The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.

10%of gross sales (FY2023)

Ongoing fees: 10% of gross sales (FY2023)Royalty 8%, Ad fund 2%. Total 10% of gross sales. Drawn against a 15% reference scale.

15% reference

Royalty 8%Ad fund 2%

Mandated & recommended tech

The systems vendors compete with

2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.

Salesforce
Mandatory
CrmItem 6

nd specifications. Note 6: Technology Fee – The continuing monthly technology fee is an administrative fee used to support our customer relationship management software (currently Salesforce), payment

Stripe
Mandatory
PaymentsItem 6

ntinuing monthly technology fee is an administrative fee used to support our customer relationship management software (currently Salesforce), payment processing system (currently Stripe), and other t

Franchisor behaviours

What the franchisor requires

25 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 7 questions the text does not settle, which is not a no.

Accounting

Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?

Yes

Franchise agreement

At all times, Franchisee shall exclusively use the Business Management Systems designated by Franchisor, in Franchisor’s Reasonable Business Judgment, and as may be modified, supplemented or replaced by Franchisor from time to time.

Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?

Yes

Item 11

We will have independent access to all of the information and data that is electronically transmitted on your point-of-sale system and will have access to all data related to the financial performance of your Auxo Medical Business.

Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?

Yes

Franchise agreement

within 30 days of the end of each calendar month Franchisee shall submit to Franchisor monthly financial statements and other reports related to the operations of the Franchised business

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Item 8

We are currently designated as an approved supplier of parts for medical equipment repairs.

Does the franchisor reserve the right to change designated suppliers or systems at any time?

Yes

Franchise agreement

Franchisor reserves the right to designate from time to time a single supplier and/or distributor for any services, products, equipment, supplies, or materials including, but not limited to, the System Supplies and Service Vehicles, and to require Franchisee to use such a designated supplier exclusively, which…

Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?

75

Item 8

We estimate that your purchase of goods and services from suppliers according to our specifications, including your purchase of goods or services from our designated exclusive suppliers, to represent approximately 85% of your total purchases and leases in establishing the Franchised Business and approximately 75% of…

Does the franchisor charge a fee to evaluate a proposed supplier?

Yes

Franchise agreement

Shall pay to Franchisor a Supplier Evaluation Fee per requested product, service, equipment, supply, supplier and/or distributor to be considered

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Item 8

If you want to purchase or lease a source restricted item from a supplier that has not been previously approved or designated by us in writing, you must send us a written request for approval and submit additional information, samples, and testing data that we may request.

Communications

Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?

Yes

Item 17

as requested by us, transfer to us all data, telephone listings, digital media, accounts, web listings and websites associated with the Franchised Business

Franchise management

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Franchise agreement

Franchisor has the right at any time during business hours, and without prior notice to Franchisee, to examine or audit, or cause to be examined or audited by a third party, the business records, cash control devices, bookkeeping and accounting records, bank statements, sales and income tax records and returns, and…

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Item 11

At all times, we reserve the right to supplement, modify and update the Manuals.

Must the franchisor approve the franchisee's site or location before opening?

Yes

Item 11

Otherwise, you are responsible for selecting a site for your Administrative Office and must obtain our approval of your selected location.

Marketing

Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?

Yes

Item 11

You may not use any websites, web-based media or digital media unless expressly approved by us in writing.

Is a minimum grand opening advertising spend required?

Yes

Item 7

You must spend a minimum of $15,000 during the period starting 30 days prior to, and ending 90 days after, the opening of your Auxo Medical Business to promote your grand opening.

Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?

Yes

Item 11

you must spend not less than the greater of: 2% of your monthly Gross Sales or $1,000 per month on the local marketing of your Auxo Medical Business.

Must the franchisee participate in a regional advertising cooperative when one exists?

Yes

Franchise agreement

If Franchisee’s Auxo Medical Business or Designated Territory is located within the geographic area of an Advertising Cooperative, franchisee must participate in and contribute to the Advertising Cooperative.

Operations

Must the franchisee buy products from a designated distributor?

Yes

Item 8

You must purchase the System Supplies, as designated by us, from us, our affiliates, and/or our designated suppliers.

Must equipment be purchased from designated or approved suppliers?

Yes

Item 8

You may only use those products, supplies, equipment, technology systems, and services that we authorize and designate in writing.

Payments

Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?

Yes

Item 8

Credit Card Processing – You must use our designated supplier and vendor for credit card processing which may be integrated with the point of sale system that we designate.

People

Must employees wear uniforms specified by the franchisor?

Yes

Item 11

For the protection of the System, you must ensure that all employees wear and maintain the proper uniforms with our approved System branded apparel and uniforms including, but not limited to, the apparel and uniforms comprising System Supplies.

Point of sale

Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?

Yes

Item 11

You must purchase, license and use the computer, point of sale, business management, and ordering systems that we designate.

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

We will have independent access to all of the information and data that is electronically transmitted on your point-of-sale system and will have access to all data related to the financial performance of your Auxo Medical Business.

Sales and CRM

Must the franchisee use a CRM system designated or approved by the franchisor?

Yes

Item 11

Currently, the designated point of sale system that you must license, and use is a computer system with credit card processing and customer relationship management software and, as otherwise designated by us in the Manuals.

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Franchise agreement

Franchisor reserves the right to assess Franchisee reasonable charges for such training.

Is attendance at an annual convention or conference mandatory for the franchisee?

Yes

Item 6

If we offer a franchisee annual conference in a given year you will be required to attend the conference on the dates and at the location that we designate.

The filing answers no to 2 questions
  • Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
  • Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement

The vendor opportunity at Auxo Medical

Auxo Medical Franchising is a health-services concept headquartered in Virginia with a total footprint of 4 units, split between 1 franchised location and 3 company-owned outlets. For software vendors, this represents a very small immediate addressable market. The franchisor charges an 8.0% royalty and signs franchisees to a 10-year initial term. No average unit volume (AUV) is disclosed in the 2023 FDD, and year-over-year unit growth is not available in our corpus. Vendors evaluating this brand should weigh the limited current scale against the potential to land as an early technology partner before any expansion.

Who controls software purchasing

Technology decisions at Auxo Medical are centralized at the headquarters level. The 2023 FDD lists three executives in Item 1: Jay Crabtree, Chief Executive Officer; Anthony Frank, Chief Operating Officer; and Tanner Seese, Chief Marketing Officer. In a system this small, all three individuals are likely involved in software evaluation and procurement. The CEO holds ultimate budgetary authority, while the CMO may champion customer-facing or CRM tools. No dedicated CIO, CTO, or VP of Technology is named in the disclosure, which is typical for a 4-unit franchisor. Vendors should prepare to engage directly with the C-suite rather than a specialized IT procurement function.

Mandated and current tech stack

The only technology mandate appearing in the 2023 FDD is for customer relationship management (CRM) software. The specific vendor or platform is not named in the disclosure, leaving an open question for vendors who want to understand the incumbent. No point-of-sale, scheduling, inventory, or accounting systems are listed as mandated or recommended. This narrow tech stack suggests Auxo Medical is either in the early stages of building its technology infrastructure or operates with minimal franchisee-facing software requirements. Vendors selling complementary tools—such as marketing automation, patient engagement, or compliance platforms—may find a greenfield opportunity, provided they can demonstrate value to a small, HQ-controlled network.

Procurement, renewals, and timing

The 2023 FDD does not contain an Item 8 procurement extract, so the franchisor's formal purchasing model remains unclear. It is unknown whether Auxo Medical designates specific suppliers, maintains an approved vendor list, or permits franchisees to purchase technology independently. On the renewal side, Item 17 outlines a 5-year renewal term available to franchisees who are in compliance, provide 180 days' prior written notice, and sign the then-current franchise agreement. The renewal agreement may contain materially different terms, including updated technology requirements. With only one franchised unit, the near-term pipeline for renewal-driven software evaluations is effectively nonexistent. Vendors should monitor for new unit openings or changes to the franchisor's tech mandates as signals of a potential sales window.

How to read the Auxo Medical FDD

The 2023 Franchise Disclosure Document is the authoritative source for understanding Auxo Medical's technology requirements, procurement rules, and financial performance. Key sections for software vendors include Item 11 (Franchisor's Obligations), which details mandated and recommended systems, and Item 17 (Renewal), which governs when franchisees must revisit their contracts and potentially their tech stacks. The embedded PDF viewer below provides full access to the document. For a ranked target list of franchise brands matched to your software category, FranCloud can help you prioritize your outreach.

Questions vendors ask

Auxo Medical Franchising, answered from the filing

The buying center includes Jay Crabtree (CEO), Anthony Frank (COO), and Tanner Seese (CMO). As a small system, all three likely influence technology decisions, with the CEO holding ultimate authority.
The 2023 FDD mandates customer relationship management (CRM) software for franchisees. No point-of-sale or other operational system is specified as mandated or recommended in the disclosure.
There are 4 total units: 1 franchised location and 3 company-owned locations. This is a very early-stage health-services franchise concept based in Virginia.
The 2023 FDD does not include an Item 8 procurement extract, so it is unclear whether the franchisor designates specific suppliers, maintains an approved list, or allows open purchasing for technology and other goods.
The initial franchise term is 10 years, with a 5-year renewal term available if the franchisee is compliant and provides 180 days' written notice. With only 1 franchised unit, near-term renewal-driven sales cycles are limited.
The 2023 Franchise Disclosure Document is filed with state franchise regulators. You can review the full document using the embedded PDF viewer below to analyze Item 11 tech mandates and Item 19 financials directly.
Source

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The brands you can actually sell into, from the filings.

Operator footprint

Who runs the locations

2 operators run 2 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit2

Top states by locations

TN1
WI1

Related Health services brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.