FranFast
MandatorykBooks. You must use the mobile applications that are part of the care management and scheduling software. We currently provide you with access to a franchisee dashboard software, FranFast, that you w
From the filings
+14.851% units YoYHQ-led decisions
Assisting Hands Home Care
Health servicesSoftware purchasing at Assisting Hands Home Care is controlled at the franchisor level, with mandates covering core operational systems. The brand operates 237 total units (232 franchised, 5 company-owned) and mandates a care management and scheduling system, Marvia, QuickBooks by Intuit Inc., and Rallio. This creates a concentrated addressable market for vendors whose tools complement or replace these mandated platforms.
For software vendors selling into US franchise brands.
Live signals
Total units
237
232 franchised
Unit growth YoY
+14.851%
vs prior filing
AUV
$1.05M
Item 19, 2026
Royalty
5%
of gross sales
Ad fund
0.5%
national + local
Initial fee
$55K
per unit
Investment range
$98K–$181K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
1 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
5.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Marvia
Mandatoryces, and other related services that meet our specifications from the suppliers we specify. We require you to use Google Workspace and digital marketing asset management software, Marvia. We currently
QuickBooks
Mandatorylow you to communicate with caregivers, have a portal for family members of the client to see how the client is doing, automatically create payroll and billing, and integrate with QuickBooks. You must
Facebook
Sections 2.4 and 11.1). 6. Establish a System Website (defined below) and aid you in setting up key accounts for internet and digital advertising, such as with Google My Business, Facebook, X (Twitter
Google Business Profile
Franchise Agreement-Sections 2.4 and 11.1). 6. Establish a System Website (defined below) and aid you in setting up key accounts for internet and digital advertising, such as with Google My Business,
Instagram
6. Establish a System Website (defined below) and aid you in setting up key accounts for internet and digital advertising, such as with Google My Business, Facebook, X (Twitter), Instagram, and Yelp.
Rallio
oods or services to the National Advertising Fund, except for reimbursement of expenses as described above. Currently, the National Advertising Fund pays for you to have access to Rallio, a software t
Twitter
and 11.1). 6. Establish a System Website (defined below) and aid you in setting up key accounts for internet and digital advertising, such as with Google My Business, Facebook, X (Twitter), Instagram,
Yelp
System Website (defined below) and aid you in setting up key accounts for internet and digital advertising, such as with Google My Business, Facebook, X (Twitter), Instagram, and Yelp. We have the rig
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
You must use the computer hardware and software that we periodically designate to operate your Assisting Hands Franchise, which currently include Microsoft or Apple operating systems released within the past five years, Microsoft Office, an approved care management and scheduling software, and QuickBooks…
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
we and our Area Representatives have the right to independently access your electronic information and data and to collect and use your electronic information and data in any manner we promote developing the System and the sale of Franchises.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
you agree to furnish us, in such form we may request and prescribe from time to time: (1) by the day of each week that we may specify, a telephonic or electronic report of the Franchise’s Gross Revenue for the preceding week ending on Sunday; (2) by the day of each week that we may specify, a written report of the…
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 11
We have formed an Advisory Council (“Council”) to advise us on advertising policies, to provide input regarding the National Advertising Fund, and to assist franchisees and us in communicating about advertising strategies.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
You further acknowledge and agree that we reserve the right to change our approved suppliers, including any software suppliers, at any time and in our sole discretion.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During the fiscal year ended December 31, 2025, neither we nor any affiliates received any revenue, rebates or other material consideration based on the required purchases or leases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We currently receive a rebate of $5.00 per hardware unit sold by franchisees, but the amount is subject to update by Pontosense.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
We estimate that approximately 50% of purchases required to open your Assisting Hands Business and 50% of purchases required to operate Assisting Hands Business will be from us or from other approved suppliers or under our specifications.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We reserve the right to charge a fee to evaluate the proposed supplier of approximately $100 to $500 per evaluation (See Item 6).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you desire to have a non-approved supplier of a product or service designated as an approved supplier, you must submit samples of the supplier’s products or services to us, along with a written statement describing why such items, services, or suppliers should be approved for use in the System.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You acknowledge that all internet profiles, telephone numbers, facsimile numbers, social media websites, internet addresses and email addresses (collectively “Identifiers”) used in the operation of your Franchised Business constitute our assets, and upon termination or expiration of this Franchise Agreement, you will…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You agree to present to 2026 FA V1 B-27 your clients any evaluation forms we periodically prescribe, and agree to participate in, and/or request that your clients participate in, any surveys performed by or on our behalf.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
As we deem advisable, conduct inspections and/or audits of your Assisting Hands Business, including evaluations of its training methods, techniques, and equipment; its staff; and the services rendered to its clients (Franchise Agreement – Section 13.1).
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may change the System, including, but not limited to, adding new components to services offered and equipment used by Assisting Hands Businesses.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Before leasing or purchasing the site for your Office, you must submit to us, in the form we specify, a description of the site, with other information and materials we may reasonably require.
Marketing
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
You must spend the following on local advertising: Time Period Local Advertisement Requirement First partial and full calendar year Average of $1,500 per month per Office Second full calendar year and each You will be required to spend 2% of your total Gross year thereafter Revenue of the immediately preceding…
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
You agree that the Franchise will: (1) purchase any required products or services in such quantities as we designate; (2) utilize such formats, formulae, and packaging for products as we prescribe; and (3) purchase all designated products and services only from distributors and other suppliers we have approved.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must receive our written approval before you use products or services not purchased from an approved supplier.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesFranchise agreement
You agree to maintain, at all times, credit card relationships with the credit- and debit-card issuers or sponsors, check or credit verification services, financial-center services, merchant service providers, and electronic-fund-transfer systems (together, “Payment Vendors”) that we may periodically designate as…
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We require you to pay fees and other amounts due to us via electronic funds transfer (“EFT”) or other similar means.
Must the franchisee participate in a gift card program?
YesFranchise agreement
You will not create or issue any gift cards/certificates and will only sell gift cards/certificates that have been issued or sponsored by us and which are accepted at all Assisting Hands Businesses, and you will not issue coupons or discounts of any type except as approved by us.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must use the computer hardware and software that we periodically designate to operate your Assisting Hands Franchise, which currently include Microsoft or Apple operating systems released within the past five years, Microsoft Office, an approved care management and scheduling software, and QuickBooks…
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
Subject to any limitations imposed by applicable law, we and our Area Representatives have the right to independently access your electronic information and data and to collect and use your electronic information and data in any manner we promote developing the System and the sale of Franchises.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 8
You must use the computer hardware and software that we periodically designate to operate your Assisting Hands Franchise, which currently include Microsoft or Apple operating systems released within the past five years, Microsoft Office, an approved care management and scheduling software, and QuickBooks…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
we may charge you for training additional persons, newly-hired personnel, refresher training courses, advanced training courses, and additional or special assistance or training you need or request.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The first convention following your opening of the Assisting Hands Business is mandatory.
The filing answers no to 4 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Is a minimum grand opening advertising spend required?Item 6
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at Assisting Hands Home Care
Assisting Hands Home Care operates 237 total units, of which 232 are franchised and 5 are company-owned, according to its 2026 Franchise Disclosure Document. The brand grew units by 14.851% year-over-year, signaling an expanding footprint and a growing installed base for any software that integrates with or replaces existing mandated systems. The franchisor collects a 5.0% royalty on franchisee gross revenue, though average unit volume is not disclosed in the most recent FDD. For a software vendor, the addressable market is the full network of franchise locations, all of which must comply with HQ technology mandates.
Who controls software purchasing
Technology purchasing authority sits with the franchisor’s leadership team. The 2026 FDD Item 1 names Lane Kofoed as Manager, Chief Executive Officer, and President; Tyler Moss as Manager and Chief Financial Officer; Andrew Dahle as Manager and Chief Operating Officer; and co-founders Cline Waddell and Eric Dahle as Managers. This group sets the technology standards that all franchisees must follow. Vendors pitching Assisting Hands should expect a top-down sales motion: convince HQ, and the franchise network adopts. There is no parent company on file; the brand appears independently owned, so decisions are not filtered through a larger corporate structure.
Mandated and current tech stack
The FDD mandates four specific technology components. First, a care management and scheduling system—the core operating platform for a home care business—is required, though the FDD does not name the vendor. Second, Marvia is mandated, likely for local marketing automation or brand asset management. Third, QuickBooks by Intuit Inc. is mandated for accounting. Fourth, Rallio is mandated, suggesting a focus on social media management or reputation management at the local level. No point-of-sale system is specified, consistent with a service-based business. Vendors offering complementary solutions in HR, payroll, caregiver training, or client engagement should map their product against these existing mandates to identify integration or displacement opportunities.
Procurement, renewals, and timing
The FDD does not extract a specific Item 8 procurement signal, so the exact mechanics of how franchisees purchase mandated systems—whether through a designated supplier, an approved supplier list, or an open market with standards—are not publicly detailed. However, the presence of named mandated vendors (Marvia, QuickBooks, Rallio) implies at minimum an approved-supplier framework for those categories. The initial franchise term is 10 years. Item 17 outlines a renewal structure: franchisees in good standing may enter two consecutive 10-year successor agreements, for a total maximum term of 30 years. Critically, renewal requires signing the then-current franchise agreement, which “may have materially different terms and conditions” including those concerning fees and territorial rights. This creates natural re-evaluation points where the franchisor can introduce new technology mandates or swap existing vendors, making renewal cycles a strategic window for software sales.
How to read the Assisting Hands Home Care FDD
The full 2026 FDD is embedded below. Item 1 lists the executives who control purchasing. Item 11 details the franchisor’s assistance, including mandatory technology. Item 8 would normally describe procurement restrictions, though no extract is available in our corpus. Item 17 governs renewal and the conditions under which the franchisor can impose materially different agreement terms, including new technology requirements. Review these sections to understand the contractual hooks that drive software adoption across the system. For a ranked target list of franchise brands matched to your software category, contact FranCloud.
Questions vendors ask
Assisting Hands Home Care, answered from the filing
The FDD lists Lane Kofoed (CEO/President), Tyler Moss (CFO), Andrew Dahle (COO), and co-founders Cline Waddell and Eric Dahle as managers. Technology mandates flow from this leadership group.
The franchisor mandates a care management and scheduling system, Marvia, QuickBooks by Intuit Inc., and Rallio. No POS is specified; the tech stack centers on care operations and local marketing.
The 2026 FDD reports 237 total units: 232 franchised and 5 company-owned. Year-over-year unit growth was 14.851%.
The FDD does not extract a specific Item 8 procurement signal. The presence of mandated systems suggests a designated-supplier or approved-supplier model for those categories.
Initial terms are 10 years. Renewals allow two consecutive 10-year successor agreements (30-year max). Renewal requires signing the then-current agreement, which may have materially different terms, creating periodic re-evaluation windows.
The 2026 FDD is filed with state franchise regulators. You can read it directly in the embedded PDF viewer below.
Source
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Assisting Hands Home Care files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
29 operators run 29 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit29
Top states by locations
| FL | 4 |
|---|---|
| VA | 4 |
| WI | 4 |
| OH | 2 |
| KY | 2 |
Related Health services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.