QuickBooks
Mandatorym necessary for operation of your Coffee Shop from our designated third-party supplier. Among other things you must purchase your franchise marketing operating system, CRM system, QuickBooks, sales me
From the filings
HQ-led decisions
Arwa Coffee
Quick service restaurantSoftware purchasing at Arwa Coffee is controlled at the headquarters level by President Faris Almatrahi and Director-Manager Yazan Soofi. The brand currently mandates QuickBooks for accounting and actively uses DoorDash and Uber Eats for delivery. Vendors are pitching a compact, independently owned chain of 9 total units, 6 of which are franchised.
For software vendors selling into US franchise brands.
Live signals
Total units
9
6 franchised
Unit growth YoY
—
vs prior filing
AUV
—
Item 19, 2026
Royalty
4%
of gross sales
Ad fund
1%
national + local
Initial fee
$40K
per unit
Investment range
$237K–$615K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
3 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
DoorDash
s amounts paid to, collected by, or shared with third-party food ordering and delivery systems with which we allow the Shop to do business, including but not limited to UBER EATS, DOORDASH, and FAVOR.
Uber Eats
her includes amounts paid to, collected by, or shared with third-party food ordering and delivery systems with which we allow the Shop to do business, including but not limited to UBER EATS, DOORDASH,
Franchisor behaviours
What the franchisor requires
30 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 1 question the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall use such customer data management, sales data management, administrative, bookkeeping, accounting, and inventory control procedures and systems as Franchisor may specify in the Operations Manual or otherwise in writing.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Franchisor may independently poll Gross Sales and other information input and compiled by Franchisee’s POS System from a remote location.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
No later than March 31 of each calendar year, Franchisee must provide Franchisor: (a) a copy of the previous year’s annual profit and loss statements; (b) a copy of the previous year’s sales tax returns; and (c) if requested, a copy of federal and state income tax returns for the previous year;
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
You must purchase from our affiliate Arwa Distributors LLC all: (1) coffee beans, (2) spices, (3) proprietary ingredients, (4) coffee bags, (5) paper and plastic products, (6) beverage containers, (7) candles, (8) packaging materials, (9) shirts, (10) hats, (11) uniforms, (12) bottles, (13) in-house cups, (14)…
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may revise or issue new specifications and standards for any aspect of our brand system, or modify existing specifications and standards, at any time by revising our Operations Manual and/or issuing new written directives (which may be communicated to you by any method we choose).
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During our fiscal year ending December 31, 2025, neither we nor our affiliates received any revenue as result of these types of purchases or leases by franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
Franchisor may receive rebates, payments or other consideration from vendors in connection with purchases by franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
We estimate that the required purchases and leases of goods and services to operate your business are 50% to 80% of your total purchases and leases of goods and services to operate your business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
There is no fee for us to review or approve an alternate supplier.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
We permit you to contract with alternative suppliers who meet our criteria only if you request our approval in writing, and we grant approval.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee agrees that Franchisee will cause the Coffee Shop to meet or exceed, at all times, all applicable security standards developed by the Payment Card Industry Data Security Standards (PCI DSS) council or its successor and other regulations and industry standards applicable to the protection of customer…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee shall participate at its own expense in programs required from time to time by Franchisor for obtaining customer evaluations, reviewing Franchisee’s compliance with the System, and/or managing customer complaints, which may include (but are not limited to) a customer feedback system, customer survey…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor may enter the location of the Business during normal business hours and conduct an inspection.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may supplement, revise, or modify the Operations Manual, and Franchisor may change, add or delete System Standards at any time in its discretion.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You must only operate the Coffee Shop from a location that you select and that we approve.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not independently create websites, social media accounts, e-mail marketing software accounts or other comparable accounts outside of those that we license to you.
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend a minimum of $2,000 - $6,000 with our designated or approved supplier as we may agree in writing, over sixty (60) days, within 30 days prior to the Opening Date and 30 days after the Opening Date of your Coffee Shop to promote your new Coffee Shop.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Each month, you must spend at least 1% of your Gross Sales on advertising, promotions and public relations in the local area surrounding the Coffee Shop.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by Franchisor, in the manner specified by Franchisor in the Operations Manual or otherwise in…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase from our affiliate Arwa Distributors LLC all: (1) coffee beans, (2) spices, (3) proprietary ingredients, (4) coffee bags, (5) paper and plastic products, (6) beverage containers, (7) candles, (8) packaging materials, (9) shirts, (10) hats, (11) uniforms, (12) bottles, (13) in-house cups, (14)…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase only from us or from designated sources, as applicable, all: (1) fixtures, furniture, equipment, interior and exterior signage, graphics, decor, trade dress, and Coffee Shop design consulting services;
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You are required to use the credit card or payment processing service we approve.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
This amount will be debited automatically from your bank account by ACH or other means as designated by us.
Must the franchisee participate in a gift card program?
YesFranchise agreement
At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by Franchisor, in the manner specified by Franchisor in the Operations Manual…
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee must cause all Coffee Shop employees, while working at the Coffee Shop, to wear uniforms of such color, design, and other specifications as Franchisor may designate from time to time.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase, install, and maintain an electronic point-of-sale cash register system to record sales and transaction data (such as item ordered, price, and date of sale) that we designate for your Coffee Shop.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have the right to independently access all information and financial data recorded by the system for daily polling, audit, and sales verification.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
You must use only our approved supplier for the CRM system, as we may designate from time to time in our operations manual.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
While we do not currently require you to attend additional training (except in the instance you or your Designated Manager did not satisfactorily complete the initial training), we do reserve the right to offer and require you and your Designated Manager to attend additional training or refresher courses with no less…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
You shall send at least one representative from your Franchised Business to our Annual Conference and any other trainings as we require.
The filing answers no to 3 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Does the franchisor require minimum staffing levels or specific roles?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Arwa Coffee
Arwa Coffee is a small, independently owned quick-service restaurant franchise based in Texas. With only 9 total units—3 company-owned and 6 franchised—it presents a compact addressable market for software vendors. The brand has no parent company, meaning decisions flow directly from its leadership team at headquarters. While no average unit volume is disclosed in the 2026 FDD, the chain charges a 4.0% royalty fee and operates under 10-year initial franchise terms. Its operator footprint is almost entirely single-unit owners; there are 26 mapped operators with zero multi-unit franchisees, concentrated in Texas (12), Illinois (5), Florida (2), California (2), and Colorado (1). For a software vendor, this is a low-volume but centralized sales cycle—a handful of decision-makers control every location.
Who controls software purchasing
Software purchasing authority at Arwa Coffee sits with two named executives from the 2026 FDD Item 1: President and Director-Manager Faris Almatrahi, and Director-Manager Yazan Soofi. With no multi-unit operators in the system, all franchisees are likely dependent on headquarters for technology direction. This means a single point of contact can approve or reject a vendor for the entire system. Vendors should target these individuals directly, recognizing that the brand’s small size means executives wear many operational hats.
Mandated and current tech stack
Arwa Coffee’s mandated technology is minimal according to the 2026 FDD. QuickBooks is the only system explicitly mandated for accounting. The brand also lists DoorDash and Uber Eats as used platforms for delivery operations, though neither is formally mandated. No point-of-sale system is disclosed, which may represent a gap for vendors selling restaurant-specific operational software. There is no mention of inventory management, scheduling, or loyalty platforms. This lean tech footprint suggests that Arwa Coffee either uses manual processes or has adopted tools not required to be disclosed, leaving room for a vendor to introduce integrated solutions.
Procurement, renewals, and timing
The 2026 FDD is silent on procurement specifications; no Item 8 extract is available, so the franchisor’s supply-chain and vendor-approval model remains unknown. This ambiguity means software vendors should be prepared for either an open market or a closed, designated-supplier system when approaching Arwa Coffee. Renewal conditions, however, are clearly spelled out in Item 17. Franchisees seeking a 5-year renewal must update their café equipment, comply with all training requirements, and sign the then-current Franchise Agreement—which may contain materially different terms, including higher royalty fees. These mandatory equipment updates during renewal are a natural trigger point for software vendors to propose integrated POS, kiosk, or back-office systems alongside hardware refreshes.
How to read the Arwa Coffee FDD
A full copy of the 2026 Arwa Coffee Franchise Disclosure Document is embedded below for your due diligence. This document contains the legally mandated disclosures that form the basis of all data points on this page, from the executive team to Item 17 renewal conditions. Reviewing it directly will help you tailor your pitch to Arwa Coffee’s specific operational and contractual realities. For a ranked target list of franchise concepts aligned with your software solution, let FranCloud do the pattern-matching across the entire FDD universe.
Questions vendors ask
Arwa Coffee, answered from the filing
President Faris Almatrahi and Director-Manager Yazan Soofi are listed as the primary executives. They control purchasing for all company-owned and franchised locations from Texas.
QuickBooks is the only mandated system disclosed. DoorDash and Uber Eats are used for delivery integration. No mandated POS or other operational software is listed in the 2026 FDD.
Arwa Coffee has 9 total units: 6 franchised and 3 company-owned. Operators are concentrated in Texas (12), Illinois (5), Florida (2), California (2), and Colorado (1).
The 2026 FDD does not include an Item 8 extract, so the procurement model is not publicly known. It is unclear whether Arwa Coffee uses designated, approved, or open supplier specifications.
With a 10-year initial term and 5-year renewals, windows are sparse. Renewals require updated equipment and signed current agreements, creating natural refresh points for tech vendors, though no recent unit growth signals imminent activity.
The 2026 Arwa Coffee FDD was filed with state franchise regulators. You can read the full document using the embedded viewer on this page for detailed tech, procurement, and legal disclosures.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
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Operator footprint
Who runs the locations
26 operators run 26 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit26
Top states by locations
| TX | 12 |
|---|---|
| IL | 5 |
| FL | 2 |
| CA | 2 |
| CO | 1 |
Related Quick service restaurant brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.