From the filings
Aroma Franchise operates as a quick-service restaurant concept, though its total unit count, franchised versus company-owned split, and year-over-year growth are not disclosed in the most recent 2023 Franchise Disclosure Document. The FDD does not name specific HQ technology executives or mandate a particular POS or operational software stack, meaning the software purchasing process likely sits with individual franchisees or a multi-unit operator level. For vendors, this signals a fragmented but potentially addressable market where the decision-maker level is unknown and the tech landscape remains undefined in public filings.
For software vendors selling into US franchise brands.
Live signals
7% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2023)
15% reference
Franchisor behaviours
19 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 14 questions the text does not settle, which is not a no.
Accounting
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
this Agreement, your complete annual financial statement (which may be unaudited), including a balance sheet, profit and loss statement, and statement of cash flows, prepared in accordance with generally accepted accounting principles by an independent certified public accountant satisfactory to us and showing the…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
(b) we may profit from your purchases and leases from approved or designated suppliers, and (c) we and/or our Affiliates may receive payments, fees, commissions or reimbursements from such suppliers in respect of your purchases and leases.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
You acknowledge that we may modify the specifications and the components of any such Computer System from time to time.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
we and/or our Affiliates may receive payments, fees, commissions or reimbursements from such suppliers in respect of your purchases and leases.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
You or the proposed supplier may be required to pay for the cost of the inspection and of the test (including our administrative expenses).
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
If you wish to use any item or service that we have not yet evaluated or (for items that we require you to purchase from designated or approved suppliers) if you wish to purchase or lease any such item from a supplier that we have not yet approved, you must submit a written request for approval to us.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
At our option, assign to us all rights to the telephone numbers of the Espresso Bar and any related Yellow Pages trademark listings, as well as all rights to any other business listings related to the Espresso Bar.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Accordingly, you agree that you will cause the Espresso Bar to meet or exceed, at all times, all applicable security standards developed by the Payment Card Industry Data Security Standards (“PCI DSS”) council, or its successor, and other regulations and industry standards applicable to the protection of customer…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
To grant us, our Area Representative or other representatives the right to enter the Espresso Bar at any reasonable time to conduct inspections;
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We have the right to add to or modify the Manuals from time to time.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
Although we will select the site for the Franchise Location, you agree that you will independently investigate the proposed site before accepting it.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
(b) Without our prior written approval, which we may give or withhold in our sole discretion, you may not develop, create, generate, own, or otherwise use any computer and/or electronic media (including but not limited to the Internet, bulletin boards, news groups, or social media) in connection with the Espresso Bar.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesFranchise agreement
Recognizing the value of advertising and marketing to the goodwill and public image of Aroma Espresso Bars, you agree to spend an amount equal to at least one percent (1%) of the Espresso Bar’s Gross Sales for advertising and promotion of the Espresso Bar in the Protected Area.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If a Cooperative is established for a geographic area that includes the Protected Area, you must execute the Cooperative documents promptly upon our request and participate as a member of the Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
If we have approved or designated suppliers for any such item (including manufacturers, distributors, vendors and other sources), you agree to obtain these items from those suppliers.
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
If we have approved or designated suppliers for any such item (including manufacturers, distributors, vendors and other sources), you agree to obtain these items from those suppliers.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
At our request, you agree to execute Exhibit D to this Agreement and all other documents necessary to permit us to withdraw funds from your designated bank account by electronic funds transfer (“EFT”) in the amount of the royalty fee and any other amounts due under or pursuant to this Agreement at the time such…
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
You further acknowledge and agree that we and our representatives shall have electronic access to the information compiled and managed by Computer System at the times and in the manner that we specify.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We reserve the right to charge a fee for our training programs.
Aroma Franchise is a quick-service restaurant brand whose 2023 Franchise Disclosure Document leaves many operational details undisclosed. For software vendors, this means the addressable market size is unknown—total units, franchised versus company-owned counts, and year-over-year growth are all absent from the filing. While this lack of data makes sizing the opportunity difficult, it also suggests a franchise system where the franchisor may exert limited central control over technology procurement, potentially opening doors for vendors who can sell directly to operators.
The 2023 FDD does not name any headquarters executives in Item 1, meaning there is no publicly identified CIO, VP of IT, or technology committee. In the absence of a named buyer, software purchasing authority most likely resides at the franchisee or multi-unit operator level. Vendors should prepare for a decentralized sales motion, targeting individual location owners rather than a single HQ decision-maker. Without a franchisor mandate, the buying center is fragmented, and the sales cycle will depend on operator-by-operator engagement.
Aroma Franchise’s 2023 FDD does not list any mandated or recommended technology systems. No POS vendor, back-office platform, inventory management tool, or online ordering provider is named. This absence of a prescribed tech stack means the franchise system likely runs on a patchwork of operator-chosen solutions. For software vendors, this represents a greenfield opportunity: there is no incumbent to displace at the franchisor level, but you will need to demonstrate value to individual franchisees who may already have their own preferred tools.
The FDD provides no Item 8 procurement extract, so it is unclear whether Aroma Franchise uses a designated supplier model, an approved supplier list, or an open procurement approach. Similarly, Item 17 contains no renewal or renegotiation signals, and the initial franchise term is not disclosed. Without these data points, vendors cannot map contract windows or anticipate when franchisees might revisit their software commitments. The procurement environment appears entirely undefined in public filings, requiring direct discovery conversations with operators.
The 2023 Aroma Franchise FDD is embedded below for full reference. Key sections for software vendors include Item 1 (the franchisor and any parents, predecessors, and affiliates), Item 8 (restrictions on sources of products and services), Item 11 (franchisor’s obligations), and Item 17 (renewal, termination, transfer, and dispute resolution). Because the document omits unit counts, executive names, and tech mandates, your due diligence will depend heavily on primary research with the franchisee community. For a ranked target list of franchise systems with clearer technology entry points, FranCloud can help you prioritize your outreach.
Complete royalty terms are not confirmed.
Questions vendors ask
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FDD alert
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Operator footprint
Aroma Franchise’s FDD on file does not disclose a franchisee directory.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Read the original filing for definitions, conditions, and qualifications.