sale (“POS”) system, at the Restaurant. Our technology requirements, as we may periodically modify them, can be found in the Manual. Currently, the POS system you must use is the PAR Brink software pl
From the filings
Arby's
Quick service restaurantSoftware purchasing at Arby's is controlled by the Inspire Brands HQ technology leadership, notably Chief Technology & AI Acceleration Officer Yasir Anwar. The franchise system mandates the PAR Brink POS platform and the myarbys.com extranet, creating a defined integration landscape. With 3,265 total units—2,344 franchised and 921 company-owned—the addressable market for compliant software vendors is substantial.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7.22%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
ects contained in the Manual’s written materials and the number of pages devoted to each subject. Manual Section Operations 306 Operating Systems & Tools 105 Cleaning & Sanitation/Ecolab 80 Safety 124
Franchisor behaviours
What the franchisor requires
23 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 8 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have unlimited, independent access to the information that your POS system and other internet- connected technology systems (such as drive-thru timers) generate and store.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Arby’s has the right to require that Franchisee, at Franchisee’s sole cost and expense, provide to Arby’s, in a format reasonably acceptable to Arby’s, the following: (i) Franchised Business unit level monthly unaudited statements of income within thirty (30) calendar days after the end of each month; and (ii)…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
IRB and its contractors currently are the only approved suppliers for the Arby’s Order Ahead Platform.
Is there a franchisee advisory council, association or committee?
YesItem 20
AFA, the franchisee-administered service organization responsible for advertising and marketing services to the Arby’s Restaurant system, is an Arby’s franchisee association associated with us.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Arby’s shall have the right to designate a single source (who may be Arby’s or its affiliate) from whom Franchisee must purchase certain components or all of the computer system, related licenses and technology, and related support services.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
Collectively, the purchases and leases that you must make from us or our affiliates, from designated or approved suppliers, or under our standards and specifications represent about 90% of your purchases and leases to establish and operate the Restaurant.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
If Franchisee desires to purchase any of the items specified in Article 7:1 above, or components or ingredients thereof, and/or any equipment or signs for use in the Franchised Business, from a supplier who has not been approved by Arby’s, Franchisee may request in writing approval by Arby’s of such supplier.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee will at all times comply with the Payment Card Industry Data Security Standard, as periodically updated.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
In order to determine Franchisee’s compliance with the Franchise Agreement (including this Addendum), Franchisor shall have the right to inspect the Other Restaurants and their operations, and audit the books and records associated with the Other Restaurants, in accordance with the terms of the Franchise Agreement to…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Arby’s has the right in its sole judgment to modify the Manual periodically to reflect changes in the operating standards, all of which will be considered a part of the Manual.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You may only locate the Restaurant at a site we have accepted.
Marketing
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
In addition to paying the Advertising and Marketing Service Fee/participating in the AFA and participating in your Local Cooperative Area Advertising Program (see below) you must spend at least a minimum percentage of Gross Sales on local market advertising.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You must join and participate in a Local Cooperative Area Advertising program (“Co-op”) that we select.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
We currently require you to purchase all of your furniture, fixtures and equipment (excluding only the back office computer systems), food and beverage ingredients and components, cups and other paper goods, uniforms, professional cleaning services, hygiene and food safety program materials, restaurant auditing…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
We currently require you to purchase all of your furniture, fixtures and equipment (excluding only the back office computer systems), food and beverage ingredients and components, cups and other paper goods, uniforms, professional cleaning services, hygiene and food safety program materials, restaurant auditing…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
In addition, you must use our designated credit card payment gateway software and our designated vendor for credit and debit card processing and related services.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
You must pay the Royalty Fee and Advertising and Marketing Services Fee by EFT withdrawals we initiate or other electronic means we approve using our fee payment internet portal.
Must the franchisee participate in a gift card program?
YesItem 8
Additionally, you must sign contracts with approved suppliers and participate in our then-current gift card program operated by or through our approved suppliers (that may include us or our affiliates).
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 11
For each of your first and second Restaurants, you must at all times employ 2 managers (4 total) who have completed (to our satisfaction) the Arby’s Training Program, or a comparable training program we approve in our sole judgment, at the Arby’s Restaurant that we designate.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee shall use only those cups, containers, napkins, uniforms, paper goods, packaging, supplies or other items that are specified by Arby’s.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
Currently, the POS system you must use is the PAR Brink software platform, including our approved hardware, software, network and support platforms for the POS system, kitchen system, and other appropriately connected devices.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have unlimited, independent access to the information that your POS system and other internet- connected technology systems (such as drive-thru timers) generate and store.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
We may in our sole judgment specify additional training requirements, including supplemental or refresher training programs for you, your managers and/or employees.
The filing answers no to 3 questions
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Is a minimum grand opening advertising spend required?Franchise agreement
- Must the franchisee participate in a customer loyalty or rewards program?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
Formal HQ procurement; C-suite sponsor + cross-functional committee + IT/security/legal; often PE-backed.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Arby's
Arby's operates 3,265 quick-service restaurants across the United States, with a unit mix of 2,344 franchised and 921 company-owned locations. The system posted an average unit volume of $1,274,787 and grew units by 2.537% year-over-year. For software vendors, this represents a large, concentrated target: a single HQ buyer governs technology mandates that ripple across thousands of locations, and the 4.0% royalty rate suggests a focus on operational efficiency that software can directly support.
Who controls software purchasing
Technology purchasing authority sits at the Inspire Brands headquarters level. The executive team includes Yasir Anwar, Chief Technology & AI Acceleration Officer, and Haddon Bennett, Chief Information Security Officer. Vendors pitching enterprise or store-level software should map their outreach to these roles. Paul Brown, Inspire Brands’ CEO, and David Graves, President of Arby's, hold ultimate budgetary authority, but the CTO and CISO are the likely day-to-day buyers for platform and security-related tools.
Mandated and current tech stack
Arby's mandates two core systems: the PAR Brink software platform for point-of-sale and the myarbys.com extranet for franchisee operations and communication. The Arby's Order Ahead Platform is also specified in the FDD, indicating a digital ordering layer that vendors must integrate with or complement. Any software that touches POS, payments, or franchisee workflows must account for PAR Brink as the non-negotiable foundation. The absence of other named mandates in the FDD suggests some flexibility in adjacent categories, but vendors should verify integration requirements directly.
Procurement, renewals, and timing
The FDD does not include an Item 8 procurement extract, so the formal purchasing model—whether designated supplier, approved supplier, or open—is not publicly detailed. Vendors should treat this as a discovery question early in conversations. On renewals, the Item 17 signal shows that successor franchise agreements run up to 20 years for traditional locations, contingent on a full remodel and a general release. These long cycles mean that major technology evaluations may cluster around remodel-driven refreshes or corporate-led digital transformation initiatives rather than annual renewals.
How to read the Arby's FDD
The 2026 Arby's Franchise Disclosure Document is the authoritative source for legal and operational detail. It lists the mandated technology systems, executive team, unit counts, and financial performance representations used throughout this analysis. The embedded viewer below provides the full text. Focus on Item 11 for the franchisor's obligations around technology and Item 17 for renewal and termination terms that shape long-term software adoption. For a ranked target list of franchise systems aligned with your software category, FranCloud can help you prioritize your outreach.
Questions vendors ask
Arby's, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Arby's files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
49 operators run 49 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 3 |
|---|---|
| TX | 2 |
| MI | 2 |
| DE | 2 |
| IL | 2 |
Ownership
The portfolio behind Arby's
unknown of arby s restaurant group.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.