The vendor opportunity at American Family Care
American Family Care runs 407 total urgent-care clinics, 327 of them franchised and 80 company-owned, including 27 franchised clinics in Colorado and 22 in California. The FDD's Item 19 reports 2025 average cash revenue, gross profit and 4-Wall EBITDA by octile for 79 affiliate-owned and 291 franchisee-owned centers.
Who controls software purchasing
AFC specifies the Computer System requirement centrally rather than leaving hardware and software choice to the clinic. Every franchisee must obtain and use the computer hardware, operating software and communications capabilities AFC specifies, including an electronic medical record (EMR) program. Within 60 days of notice from AFC, a franchisee must either install the specified Computer System components directly or sign up with the managed service provider (MSP) AFC designates.
Tech named in the FDD, and what is actually required
The filing describes the required Computer System in generic terms rather than naming a specific commercial product: it covers operational and management tasks, an EMR program, and high-speed connectivity with a static IP and safeguards against unauthorized access and data breach. Franchisees may not install other software or make hardware modifications that would interfere with how AFC requires the Computer System to run, and — apart from the EMR program — are not currently required to hold separate service contracts for its upgrades and support.
Procurement, renewals, and timing
Item 8 runs on an approved-supplier list, and AFC can designate certain Approved Suppliers as sole-source "Designated Suppliers." Affiliate AFCLLC is a Designated Supplier for construction oversight, supplies and equipment (including vaccinations), lab consulting, credentialing and new-clinic setup; affiliate AFCP is a Designated Supplier for certain medical supplies and equipment. AFC and/or AFCLLC currently receive 5% to 40% of Designated Supplier revenue for medical equipment and supplies, tied to franchisee purchase volume. The initial term is 10 years, with renewal requiring 180 to 270 days' notice and bringing the clinic into then-current System Standards.
How to read the American Family Care FDD
The embedded PDF viewer below holds AFC's 2026 Franchise Disclosure Document. For a ranked list of targets like this one, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.