American Dairy Queen

You must purchase and maintain a monthly subscription service for credit card processing, which includes the TransArmor solution encryption, from ADQ’s designated provider Fiserv (formerly, First Data). The cost for the credit card processing services is approximately 2% - 5% of the total amount of each sale made using an approved credit card and the cost for the TransArmor Solution is $19.95 per month. You must also purchase and pay for Verifone payment card data encryption services at a cost of approximately $10 per terminal per month and for Verifone payment device warranty at a cost of approximately $80 per device for a 3 year warranty. You must also purchase and maintain a managed firewall service from ADQ’s designated provider Scale Computing (formerly, Acumera). The cost for these services is approximately $51 per month. Also, you must comply with the Payment Card Industry (PCI) Data Security Standards: https://www.pcisecuritystandards.org/. While you are not required to hire a third party contractor

To enable ADQ’s access to your EPOS system, you must install one DSL or cable/broadband internet connection, or other necessary communication access device, that is exclusively designated and permanently connected to your EPOS system. There are no contractual limitations on ADQ’s right to access the information generated by your EPOS system, although ADQ may choose not to poll information from all restaurants and stores. You must have access at all times to the internet, and must maintain and regularly use an active email account or other form of electronic communication that ADQ designates, and keep ADQ informed of your contact information. You must purchase and maintain a monthly subscription service for credit card processing, which includes the TransArmor solution encryption, from ADQ’s designated provider Fiserv (formerly, First Data). The cost for the credit card processing services is approximately 2% - 5% of the total amount of each sale made using an approved credit card and the cost for the TransArmor Solution is $19.95 per month. You must also purchase and pay for Verifone payment card data encryption services at a cost of approximately $10 per terminal per month and for Verifone payment device warranty at a cost of approximately $80 per device for a 3 year warranty. You must also purchase and maintain a managed firewall service from ADQ’s designated provider Scale Computing (formerly, Acumera). The cost for these services is approximately $51 per month. Also, you must comply with the Payment Card Industry (PCI) Data Security Standards: https://www.pcisecuritystandards.org/. While you are not required to hire a third party contractor

As of December 31, 2025, some ADQ officers own an interest in the following companies that supply products or services to ADQ’s franchisees: Cargill, Microsoft Corporation, Verizon Wireless, Google Analytics/Firebase, Kimberly-Clark Corporation, Wells Fargo, Olo, Microsoft Azure, Uber Technologies Inc., Pepsico. As noted in Item 1, ADQ’s parent company is IDQ, which is a wholly-owned subsidiary of Berkshire Hathaway, Inc. (“Berkshire”), a holding company owning a large number of subsidiaries engaged in diverse businesses. ADQ officers may own shares of Berkshire, although officers do not own interests in the individual subsidiaries. Depending on Berkshire’s portfolio, certain subsidiaries may supply products or services to the DQ® system.

As of December 31, 2025, some ADQ officers own an interest in the following companies that supply products or services to ADQ’s franchisees: Cargill, Microsoft Corporation, Verizon Wireless, Google Analytics/Firebase, Kimberly-Clark Corporation, Wells Fargo, Olo, Microsoft Azure, Uber Technologies Inc., Pepsico. As noted in Item 1, ADQ’s parent company is IDQ, which is a wholly-owned subsidiary of Berkshire Hathaway, Inc. (“Berkshire”), a holding company owning a large number of subsidiaries engaged in diverse businesses. ADQ officers may own shares of Berkshire, although officers do not own interests in the individual subsidiaries. Depending on Berkshire’s portfolio, certain subsidiaries may supply products or services to the DQ® system.

ADQ has currently designated ParTech, Inc. as the sole supplier of the required EPOS hardware and software that you must purchase for your restaurant. You will be required to sign an agreement with ParTech for the purchase of the equipment, software subscription services, installation and other services (“ParTech Participation Agreement”) when you sign your franchise agreement. ADQ also has designated (a) ParTech, Inc. Data Central as the sole supplier of the back office software you must purchase for reporting and labor and inventory management; (b) Fiserv (formerly, FirstData Merchant Services) as the sole supplier of payment card processing and related services you must purchase, (c) Verifone as the sole supplier of certain payment card data encryption services that you must purchase; (d) ValueLink, LLC as the sole supplier of the gift cards and related services you must purchase; (e) Olo, Inc. as the sole supplier of the DQ Mobile Ordering system; (f) Punchh Inc. as the sole supplier of the DQ Mobile Loyalty platform that you must purchase; (g) Scale Computing (formerly, Acumera) as the sole supplier of managed firewall services you must purchase and (h) Cineplex Digital Media Inc. as the sole supplier of the digital

To enable ADQ’s access to your EPOS system, you must install one DSL or cable/broadband internet connection, or other necessary communication access device, that is exclusively designated and permanently connected to your EPOS system. There are no contractual limitations on ADQ’s right to access the information generated by your EPOS system, although ADQ may choose not to poll information from all restaurants and stores. You must have access at all times to the internet, and must maintain and regularly use an active email account or other form of electronic communication that ADQ designates, and keep ADQ informed of your contact information. You must purchase and maintain a monthly subscription service for credit card processing, which includes the TransArmor solution encryption, from ADQ’s designated provider Fiserv (formerly, First Data). The cost for the credit card processing services is approximately 2% - 5% of the total amount of each sale made using an approved credit card and the cost for the TransArmor Solution is $19.95 per month. You must also purchase and pay for Verifone payment card data encryption services at a cost of approximately $10 per terminal per month and for Verifone payment device warranty at a cost of approximately $80 per device for a 3 year warranty. You must also purchase and maintain a managed firewall service from ADQ’s designated provider Scale Computing (formerly, Acumera). The cost for these services is approximately $51 per month. Also, you must comply with the Payment Card Industry (PCI) Data Security Standards: https://www.pcisecuritystandards.org/. While you are not required to hire a third party contractor

ADQ has currently designated ParTech, Inc. as the sole supplier of the required EPOS hardware and software that you must purchase for your restaurant. You will be required to sign an agreement with ParTech for the purchase of the equipment, software subscription services, installation and other services (“ParTech Participation Agreement”) when you sign your franchise agreement. ADQ also has designated (a) ParTech, Inc. Data Central as the sole supplier of the back office software you must purchase for reporting and labor and inventory management; (b) Fiserv (formerly, FirstData Merchant Services) as the sole supplier of payment card processing and related services you must purchase, (c) Verifone as the sole supplier of certain payment card data encryption services that you must purchase; (d) ValueLink, LLC as the sole supplier of the gift cards and related services you must purchase; (e) Olo, Inc. as the sole supplier of the DQ Mobile Ordering system; (f) Punchh Inc. as the sole supplier of the DQ Mobile Loyalty platform that you must purchase; (g) Scale Computing (formerly, Acumera) as the sole supplier of managed firewall services you must purchase and (h) Cineplex Digital Media Inc. as the sole supplier of the digital

(2) After successfully completing Phases 1 and 2 of ADQ’s training program, regardless of whether that training takes place at a certified training location or one of your existing restaurants, your required attendees must participate in the Accelerated Manager Development Program. The Accelerated Manager Development Program requires attendees to complete a pre-assessment to determine the areas in which they require additional training. Training may include topics related to ADQ system standards and policies, emergency and crisis management, project and change management, managing the business, building bench strength, PAR Ops (financial, scheduling and inventory management tools), leadership and other topics. Depending on the results of the pre- assessment, the attendee will be required to successfully complete one or more training modules consisting of online e-learning self-study, virtual webinars and coaching sessions, in-restaurant application activities, knowledge tests and skills assessments. The program can take up to 12 weeks to complete depending on attendee diligence and performance, the majority of which must be completed before you open or begin operating the restaurant. (3) Beginning in the second year after opening, your designated manager and assistant managers must complete 10 to 12 continuing education units (“CEUs”) each year in order to maintain their active certification status. CEUs are completed using training modules, online coursework, virtual webinars and coaching sessions, or other continuing education content made available on the Dairy Queen Learning Link (“DQLL”) or through other platforms or programs as ADQ may designate or approve from time to time. ADQ has the right to modify CEU requirements, including the required number of units, deadlines, content, delivery methods, and costs from time to time.