Kinnser
Mandatoryo offer Skilled Nursing Services at your Franchised Business, you must purchase and use a different required staffing and billing software from our designated third party supplier Kinnser Software. Yo
From the filings
+5.818% units YoYHQ-led decisions
ABCSP
Health servicesSoftware purchasing at ABCSP flows through a centralized leadership team that includes President and CEO Jake Brown and the Board of Managers. The system mandates ABC Universe, QuickBooks (desktop and Online), and Virtual Office across all 291 franchised locations, with no company-owned units on file. For vendors selling into health-services franchises, this represents a concentrated, single-operator footprint where a headquarters-level mandate can unlock the entire network.
For software vendors selling into US franchise brands.
Live signals
Total units
291
291 franchised
Unit growth YoY
+5.818%
vs prior filing
AUV
—
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$50K
per unit
Investment range
$90K–$146K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
QuickBooks Online
Mandatoryeting activities in the field must be equipped with a smart phone device and either a laptop or tablet computer. You are required to use approved accounting software, specifically QuickBooks Online, a
WellSky
Mandatoryicing, overall client management and telephony services. You are also required to use an approved CRM system. Currently our only approved supplier for new Franchised Businesses is WellSky. If you choo
QuickBooks
Licensing, Manuals, Policies & 50 0 Online Procedures, Quality Assurance) Marketing and Advertising 30 0 Online (Website Set Up, Branding) Financial Management (Chart of Accounts, QuickBooks, 10 0 Onl
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You are required to use approved accounting software, specifically QuickBooks Online, and a staffing and scheduling software program obtained from one of our approved suppliers.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to your computer system at all times during the term of your Franchise Agreement, and you must make sure that we have this access, at your expense.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
The Franchisee shall, at its expense, submit to the Franchisor within ninety (90) days of the end of each of its fiscal years during the Term, a complete financial statement for said fiscal year, including both an income statement and balance sheet, which may be unaudited but must be reviewed, together with such…
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 11
We have formed various franchisee advisory councils/committees to advise us on matters regarding the System and Always Best Care Senior Services businesses in general.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
The Franchisor may make changes to any aspect of the System, including operating standards, marketing, signs, equipment standards, and technology.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
In fiscal year 2025, we did not derive revenue or other material consideration from required purchases or leases by franchisees, but we reserve the right to earn revenue from approved suppliers in the form of rebates, or commissions or other compensation.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
In fiscal year 2025, we did not derive revenue or other material consideration from required purchases or leases by franchisees, but we reserve the right to earn revenue from approved suppliers in the form of rebates, or commissions or other compensation.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge a reasonable fee for inspection and/or testing (see Item 6), which may be paid by you or the proposed supplier.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to use any product, material or render any service that does not comply with the standards of the System or is to be purchased from a supplier that has not yet been approved, you must first submit a written request for approval of the proposed supplier and obtain our approval of the supplier before…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
The Franchisor may immediately file with the Franchisee’s local telephone company the Assignments of Telephone Numbers that the Franchisee has provided the Franchisor as reflected in Schedule D and may instruct the telephone company to transfer use and control of the Franchised Business’s telephone numbers to the…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
The Franchisor may hire or retain Persons to make contact with the Franchisee and the Franchisee’s staff for the purpose of evaluating their compliance with System standards.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
The Franchisor may, from time to time, revise the contents of the Manuals and the Franchisee expressly agrees to comply with all new mandatory modifications.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
The Franchisee must secure space for an office within the Assigned Area and obtain the Franchisor’s prior written consent for the space (the “Location”).
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
The Franchised Business shall use only the web page or pages designated by Franchisor within its primary website or such other sites as Franchisor may direct in writing.
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend at least $1,500 on grand opening advertising, and you must submit a written plan for a grand opening advertising campaign to us for our approval.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend a minimum of $800 each month on local advertising.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You are required to contract with an approved supplier for the software platform that manages the scheduling, billing, invoicing, overall client management and telephony services.
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
In operating the Franchised Business, the Franchisee shall use only the Franchisor’s approved or designated equipment and supplies (including computer hardware and software) and shall only purchase or lease equipment and supplies from the Franchisor’s Representatives or from other suppliers which the Franchisor has…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
The Franchisee shall execute and deliver to the Franchisor pre-authorized draft forms for the Franchisee’s operating account, which enable the Franchisor to withdraw money on a timely basis from the operating account to collect Royalty payments and any other charges owed by the Franchisee.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
You must have a minimum of 2 full-time staff members, including either yourself or a Manager, engaged in the Always Best Care Senior Services Business specifically for the purposes of: (i) marketing and solicitation of potential Clients, and (ii) recruiting, hiring, and scheduling of caregivers.
Must employees wear uniforms specified by the franchisor?
YesItem 8
You must purchase all fixtures, furnishings, signs, equipment, inventory, uniforms, advertising materials, bookkeeping services, Manual-drafting services, and other supplies, products and materials required for the establishment and operation of your Franchised Business solely from suppliers who demonstrate, to our…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
The Franchisee shall become proficient in and use the software platform(s) and systems designated by the Franchisor for franchisees.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to your computer system at all times during the term of your Franchise Agreement, and you must make sure that we have this access, at your expense.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 8
You are also required to use an approved CRM system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
The Franchisor may require the Franchisee and its designated managers to attend, at a location specified by the Franchisor, training beyond that described in Section 12.A and may charge Refresher Training Fees as specified on the Summary Pages.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The Franchisee, or the Franchisee’s CEO or Director, at the Franchisee’s own expense, shall attend the Franchisor’s annual conference.
The filing answers no to 2 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at ABCSP
ABCSP operates 291 franchised locations in the health-services segment, with no company-owned units disclosed in the 2026 FDD. The system grew units by 5.818% year-over-year, adding new franchised locations on a 10-year initial term. Royalties run at 6.0% of gross sales. Average unit volume is not disclosed in the most recent FDD.
The operator footprint is entirely single-unit: 13 mapped operators control roughly 13 located units, with zero multi-unit operators in the 2–9, 10–24, or 25+ bands. Texas dominates the geographic spread with 9 units, while Florida, North Carolina, Ohio, and South Carolina each have 1. This concentrated, single-operator structure means a headquarters mandate touches every location without the complexity of multi-unit franchisee negotiations.
For software vendors, the addressable market is 291 units under a centralized tech governance model. The absence of a parent company suggests an independently owned franchisor where the Board of Managers and CEO directly influence procurement.
Who controls software purchasing
The 2026 FDD lists five key individuals in Item 1: Chris Grandpre (Chairman of Board of Managers), Chip Robie (Board of Managing Members), Andy Kieffer (Board of Managers Member), Alan Rogers (Board of Managers Member), and Jake Brown (President and CEO, and Board of Managers Member). The dual role held by Jake Brown—both President/CEO and a Board member—positions him as the likely operational buyer for software decisions. The Board structure indicates that major technology mandates require board-level approval, but day-to-day vendor evaluation probably sits with the CEO’s office.
Because the franchisor mandates specific systems (ABC Universe, QuickBooks, QuickBooks Online, Virtual Office), the decision-making center is clearly at headquarters. There are no multi-unit operators to influence purchasing independently. Vendors should route outreach through the executive team rather than attempting field-level adoption.
Mandated and current tech stack
ABCSP’s 2026 FDD mandates four named systems: ABC Universe, QuickBooks by Intuit Inc., QuickBooks Online by Intuit Inc., and Virtual Office. ABC Universe likely serves as the core operational or practice-management platform given the health-services vertical. QuickBooks (both desktop and Online) handles accounting, while Virtual Office suggests a mandated communication or collaboration layer.
The mandate structure means franchisees cannot substitute these systems. For vendors selling adjacent or complementary software—such as payroll, scheduling, compliance, or patient-engagement tools—the integration surface is well-defined. Any pitch must address coexistence with ABC Universe and Intuit’s accounting products.
Procurement, renewals, and timing
Item 8 of the FDD contains no procurement extract, so the formal supplier designation process (designated, approved, or open) is not publicly documented. However, the existence of mandated technology implies a closed procurement model where the franchisor selects vendors and franchisees must comply.
Renewal terms, drawn from Item 17, require the franchisee to provide notice, remain compliant with the Franchise Agreement, sign a new Franchise Agreement, sign a release, and meet or exceed a Minimum Gross Sales maximum level. Critically, the franchisor may ask the franchisee to sign a contract with materially different terms and conditions than the original. The renewal term is 10 years. With 5.818% unit growth, the system is actively adding new locations, each representing a fresh 10-year commitment and a potential software onboarding event. Vendors should monitor new-unit openings and renewal cohorts for contract windows.
How to read the ABCSP FDD
The 2026 Franchise Disclosure Document for ABCSP is embedded below. It contains the full legal and operational disclosures filed with state franchise regulators. Key sections for software vendors include Item 1 (executives and ownership), Item 11 (mandated technology and supplier obligations), Item 8 (procurement restrictions, if any), and Item 17 (renewal and term conditions). Reviewing these sections will clarify the contractual leverage points for technology adoption and replacement.
For a ranked target list of franchise systems aligned to your software category, FranCloud can help you prioritize outreach based on tech-stack fit, decision-maker concentration, and unit-growth trajectory.
Questions vendors ask
ABCSP, answered from the filing
President and CEO Jake Brown and the Board of Managers, including Chairman Chris Grandpre, control purchasing decisions. The franchisor mandates specific systems, indicating centralized procurement authority.
ABCSP mandates ABC Universe, QuickBooks by Intuit Inc., QuickBooks Online by Intuit Inc., and Virtual Office. These are named in the 2026 FDD as required systems for franchisees.
There are 291 franchised locations, all single-unit operators. The top state is Texas with 9 units, followed by Florida, North Carolina, Ohio, and South Carolina with 1 each.
The 2026 FDD does not include an Item 8 procurement extract, so designated-supplier versus approved-supplier status is not publicly disclosed. Assume a closed, mandate-driven model based on the tech requirements.
Franchise agreements run 10 years, with renewal requiring notice, compliance, a new agreement, and a release. Renewal terms may differ materially. Watch for renewal cycles tied to the 2016-origin cohort given 5.8% unit growth.
The 2026 FDD is filed with state franchise regulators. You can review it directly in the embedded PDF viewer below this section.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment ABCSP files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
13 operators run 13 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit13
Top states by locations
| TX | 9 |
|---|---|
| FL | 1 |
| NC | 1 |
| OH | 1 |
| SC | 1 |
Ownership
The portfolio behind ABCSP
unknown of ab care acquisition.
Related Health services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.