Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
There are no limits on our access to the data on your point of sale system.
From the filings
Software purchasing at Yogen Früz U.S.A. is controlled at the headquarters level by CEO and President Aaron Serruya, supported by a small executive team. The brand currently operates just 2 franchised locations in the US, with no company-owned units disclosed, making this a compact but centralized sales target. No mandated or recommended technology systems are named in the 2024 FDD, leaving the tech stack open for vendor discovery.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
4.5%of gross sales (FY2024)
15% reference
Franchisor behaviours
25 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
There are no limits on our access to the data on your point of sale system.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
At your expense, you will submit to us, within thirty (30) days of the end of each month and within ninety (90) days after the end of each fiscal year during the Agreement Term, a signed financial statement (including a balance sheet and profit and loss statement) for the preceding month/year using the format we…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Currently we and our affiliates are the sole approved suppliers for these logoed items.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may, from time to time, designate or approve one or more suppliers (which may be us or our affiliates and one or more of which may be designated as the sole supplier) of any items, products or services used in the development or operation of Yogen Früz Businesses, including Proprietary Products, equipment (and…
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
As of the date of this Franchise Disclosure Document, neither we nor our affiliates have earned any revenue from the sale of required purchases to franchisees in the United States.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
During our 2022 fiscal year, we received $566 in rebates from approved suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
10Item 8
Required purchases will represent 10% to 20% of your overall purchases in establishing your business and 10% to 20% of your overall purchases in operating your business
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
Product and $1,000 With request for Payable if you request that we Supplier Evaluation approval of product or evaluate a product or supplier that we Fee supplier have not previously approved and that you want to use for your Business.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase, lease or use any unapproved products or you wish to purchase or lease items from a supplier that we have not yet approved, you must submit a written request for approval, or must request the supplier to do so, together with payment of our evaluation fee ($1,000).
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
On Termination of the Franchise Agreement, if Franchisor directs Franchisee to do so, Franchisee will immediately direct all telephone companies, telephone directory publishers, and telephone directory listing agencies (collectively, the “Telephone Companies”) with which Franchisee has Telephone Numbers and Listings…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You shall participate in all customer surveys and satisfaction audits, which may require that you provide discounted or complimentary products, provided that such discounted or complimentary sales shall not be included in the Gross Sales of the Franchised Business.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
As we reasonably determine necessary, visits to and evaluations of your Business and the products and services provided there to make sure that our System Standards are maintained.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may from time to time revise the contents of the Manuals and the contents of any other manuals and materials created or approved for use in the operation of the Franchised Business.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
No site may be used for the location of the Franchised Business unless it is first accepted in writing by us.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not maintain your own website; otherwise maintain a presence or advertise on the internet or any other mode of electronic commerce in connection with your Business; establish a link to any website we establish at or from any other website or page; or at any time establish any other website, electronic…
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend between $5,000 and $10,000 on a grand opening advertising campaign to advertise your Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Local Advertising: You must conduct local advertising in your Territory, and at a minimum, you must spend 1% of Gross Sales each month on local advertising for your Business.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase your entire supply of proprietary food products from the supplier we designate.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
you must obtain all food and beverage items, ingredients, supplies, materials, fixtures, furnishings, equipment (including point of sale system hardware and software), and other products used or offered for sale at the Business solely from suppliers who we determine meets our then-current standards.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
By executing this Agreement, you agree that we shall have the right to withdraw funds from your designated bank account each month by electronic funds transfer (“EFT”) in the amount of the Royalty Fee, Brand Development Fee and any other payments due to us and/or our affiliates.
Must the franchisee participate in a gift card program?
YesFranchise agreement
To sell or otherwise issue gift cards or certificates (together “Gift Cards”) that have been prepared utilizing the standard form of Gift Card provided or designated by us, and only in the manner specified by us in the Manuals or otherwise in writing.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
You shall designate and retain at all times a general manager (“General Manager”) to direct the operation and management of the Franchised Business.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
You shall record all sales on computer-based point of sale systems approved by us or on such other types of systems as may be designated by us in the Manual or otherwise in writing (“Point of Sale Systems”), which shall be deemed part of your Computer System.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
There are no limits on our access to the data on your point of sale system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We reserve the right to conduct additional or refresher training programs, seminars and other related activities regarding the operation of the Franchised Business.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
Yogen Früz U.S.A. presents a niche but direct sales opportunity for software vendors targeting quick-service restaurant franchisors. With only 2 franchised units and no company-owned locations, the addressable unit count is minimal. However, the brand is part of Yogen Früz Canada, Inc., a larger parent company, which may indicate shared resources or centralized purchasing influence. The 2024 FDD reports a 3.0% royalty rate, but average unit volume (AUV) is not disclosed. Year-over-year unit growth is also not reported, so vendors should verify current expansion plans directly with HQ.
Software purchasing authority sits with the executive team at Yogen Früz U.S.A. The FDD lists Aaron Serruya as CEO, President, and Director, making him the primary decision-maker for technology investments. Simon Serruya, Vice President and Director, and Weny Wu, VP of International Operations & Marketing, are also named and likely influence operational and marketing software decisions. Irena Rakhamimov handles Franchise Sales & Development, and Claire Serruya serves as Vice President. No franchisee-level purchasing autonomy is indicated, given the small, fully franchised network and absence of a mapped operator footprint.
The 2024 FDD does not mandate or recommend any specific technology systems, including point-of-sale, inventory management, or digital ordering platforms. This absence of a prescribed tech stack means vendors have a blank slate to propose solutions. For a quick-service frozen yogurt concept, typical needs might include POS, loyalty, and supply chain tools, but no named vendors or systems are captured in the disclosure. Vendors should approach with a consultative pitch, as the brand may rely on parent-company resources or ad-hoc tools.
Procurement signals are thin in the 2024 FDD. Item 8 does not extract any designated or approved supplier language, suggesting an open procurement environment. Item 17 indicates that franchisees may renew the Development Term if in compliance, but the Agreement Term itself is not renewable. No term length in years is disclosed for either the initial agreement or renewal period. This lack of fixed contract windows means software sales cycles are not tied to predictable renewal events; timing depends on direct engagement with HQ leadership.
The 2024 Franchise Disclosure Document is the authoritative source for understanding Yogen Früz’s operational and legal structure. Key items for software vendors include Item 1 (executive team), Item 8 (procurement restrictions), and Item 11 (mandated systems). In this case, Item 11 is silent on technology, and Item 8 provides no procurement constraints. The FDD is filed with state franchise regulators and available for review below. For a ranked target list of franchise systems matched to your software category, FranCloud can help prioritize your outreach.
Questions vendors ask
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FDD alert
We’ll email you the moment Yogen Früz U.S.A. files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
3 operators run 3 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| WI | 1 |
|---|
Ownership
single_brand_holdco of Yogen Früz.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.