Acuity SchedulingSquarespace
Mandatorys, customer solicitations, program or product offerings, or services offered by our franchisees. Reservation Management and Point of Sale System We currently require you to use an Acuity cloud-based s
From the filings
X GOLF FRANCHISE CORPORATIONX-Golf
FitnessSoftware purchasing decisions at X GOLF FRANCHISE CORPORATION are likely controlled by the parent company, X Golf America, though the FDD does not name a specific CIO or IT buyer. The system mandates Acuity Scheduling for franchisees, and with 133 total units (129 franchised, 4 company-owned), the addressable market is small but concentrated in states like Michigan and Illinois. Vendors targeting this fitness franchise should understand the single-unit operator base and the 10-year initial franchise term.
For software vendors selling into US franchise brands.
Live signals
Total units
133
129 franchised
Unit growth YoY
—
vs prior filing
AUV
$113K
Item 19, 2025
Royalty
7%
of gross sales
Ad fund
1%
national + local
Initial fee
$40K
per unit
Investment range
$1.21M–$1.86M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Franchisor behaviours
What the franchisor requires
29 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 2 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall use such customer data management, sales data management, administrative, bookkeeping, accounting, and inventory control procedures and systems as XGF may specify in the Manual or otherwise in writing.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You must give us independent access (via user ID and password, secure API, or any other applicable means we choose) to all information that will be generated or stored in these systems.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall provide such periodic financial reports as XGF may require in the Manual or otherwise in writing, including: (i) a monthly profit and loss statement and balance sheet for the Business within 30 days after the end of each month;
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
You purchase your X-Golf simulators from X GOLF America, Inc. This affiliate also sells gloves, hats, shirts, golf aids, and certain other merchandise to you.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
XGF may change any such requirement or change the status of any vendor.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
5539186.40Item 8
In 2025, it received $5,539,186.40 in revenue from purchases of simulators and merchandise by franchisees, this was 90% of its total revenue of $6,154,646.35).
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
XGF may receive rebates, payments or other consideration from vendors in connection with purchases by franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
We estimate that the required purchases and leases of goods and services to operate your business are 50% to 70% of your total purchases and leases of goods and services to operate your business.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to use a supplier that is not on our list of approved suppliers, you must request our approval in writing.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
to cancel or transfer to XGF or its designee all telephone numbers, post office boxes, directory listings, and Digital Marketing accounts used by Franchisee in connection with the Business or the Marks
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
(d) complying at all times with the most current version of the Payment Card Industry Data Security Standards, and (e) complying at all times with all laws governing the use, disclosure, and protection of Privacy Information.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee shall participate at its own expense in programs required from time to time by XGF for obtaining customer evaluations, reviewing Franchisee’s compliance with the System, and/or managing customer complaints, which may include (but are not limited to) a customer feedback system, customer survey programs, and…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
XGF may enter the premises of the Business from time to time at any reasonable time (including during normal business hours) and conduct an inspection.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
XGF may supplement, revise, or modify the Manual, and XGF may change, add or delete System Standards at any time in its discretion.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must find a potential site and submit your site to us for approval, together with all information and documents about the site that we request.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee shall not, directly or indirectly, conduct or be involved in any Digital Marketing without the prior written consent of XGF.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee must spend at least $5,000 on the market introduction plan.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by XGF, in the manner specified by XGF in the Manual or otherwise in writing.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
of this Agreement, Franchisee shall become a member of such Market Cooperative within 30 days of notice from XGF.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
All of your kitchen equipment must meet our specifications and be purchased only from approved suppliers.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall accept payment from customers in any form or manner designated by XGF (which may include, for example, cash, specific credit and/or debit cards, gift cards, electronic fund transfer systems, and mobile payment systems).
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
All payments will be drafted via ACH from Franchisee’s account.
Must the franchisee participate in a gift card program?
YesFranchise agreement
At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by XGF, in the manner specified by XGF in the Manual or otherwise in writing.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
Franchisee must hire or engage a sufficient number of personnel to service its volume of business, and Franchisee must comply with any System Standards regarding minimum staffing levels.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee shall cause its personnel to comply with any dress attire, uniform, personal appearance, and hygiene standards set forth in the Manual.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
We require you to use Square as your point-of-sale and facility management system.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You must give us independent access (via user ID and password, secure API, or any other applicable means we choose) to all information that will be generated or stored in these systems.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
Otherwise, we do not currently require additional training programs or refresher courses, but we have the right to do so.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The Principal Executive shall use reasonable efforts to attend all in-person meetings and remote meetings (such as telephone or video conference calls) that XGF requires, including any national or regional brand conventions or conferences.
The filing answers no to 3 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
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The vendor opportunity at X GOLF
X GOLF FRANCHISE CORPORATION, operating under the X Golf America umbrella, is a fitness-focused franchise with 133 total locations—129 franchised and 4 company-owned. The system reported an average unit volume (AUV) of $112,944 in its 2026 FDD. The franchise charges a 7% royalty and signs operators to 10-year initial terms. All 156 mapped operators are single-unit, with no multi-unit operators, meaning a fragmented buying base. The heaviest state concentrations are Michigan (16), Illinois (15), Ohio (11), Wisconsin (8), and Massachusetts (8). For software vendors, this is a small but defined target: 133 locations, one mandated technology, and a franchisee base that likely follows corporate directives on tech.
Who controls software purchasing
The FDD does not disclose a dedicated IT or procurement executive. The named officers are Bong Sung Huh (Agent for Service of Process) and Song Hwan Choi (Member and Director). Neither role suggests direct technology purchasing authority. However, as a subsidiary of X Golf America, the parent company likely centralizes key vendor decisions, especially for mandated systems. The single-unit-only operator footprint means franchisees are unlikely to have autonomous buying power; they will look to the franchisor for approved vendors. Software vendors should approach the corporate entity, recognizing that the decision-making structure is opaque and may rest with undisclosed executives at the parent level.
Mandated and current tech stack
The 2026 FDD explicitly mandates Acuity Scheduling for all franchisees. No other POS, operational, or management systems are named in the disclosure. This suggests that beyond scheduling, the system may be relatively open, or other technologies are not mandated. The mandate of Acuity Scheduling indicates the franchisor values online booking and likely integrates it with member management. Vendors offering complementary solutions—such as CRM, payment processing, or member analytics—could find an opening if they can demonstrate integration with Acuity Scheduling. However, without further Item 11 signals, the full tech stack remains unknown.
Procurement, renewals, and timing
Item 8 of the FDD (procurement) is not available, so the franchise’s designated vs. approved supplier model is unclear. The only concrete procurement signal is the Acuity Scheduling mandate. Franchise agreements last 10 years, with the option to renew for two additional 5-year terms. Renewal conditions require the franchisee to be in compliance, renovate to current standards, sign the then-current agreement, and pay a renewal fee. These renewal windows—occurring every 5 or 10 years—are natural points when the franchisor or franchisees may reassess technology. With no YoY unit growth data available, the system’s expansion trajectory is uncertain, so vendors should focus on the existing base and possible renewal-driven upgrades.
How to read the X GOLF FDD
The full 2026 Franchise Disclosure Document is embedded below. It includes Item 1 (executives), Item 7 (investment), Item 11 (obligations), and Item 17 (renewal). The FDD was filed with state franchise regulators in 2026 and is the primary source for all legally binding information. Review it to understand the franchisee’s obligations, the franchisor’s support services, and any evolving technology mandates. For a ranked list of franchise systems that match your software’s ICP, talk to FranCloud to get a data-driven target list.
Questions vendors ask
X GOLF FRANCHISE CORPORATIONX-Golf, answered from the filing
The FDD lists Bong Sung Huh (Agent for Service) and Song Hwan Choi (Member/Director), but no IT or procurement executive is identified. The parent company, X Golf America, likely centralizes purchasing decisions.
The 2026 FDD mandates Acuity Scheduling for all franchisees. No other POS or operational tech is disclosed.
133 total units: 129 franchised and 4 company-owned, located across the US, with top states Michigan (16), Illinois (15), Ohio (11), Wisconsin (8), and Massachusetts (8).
The FDD does not provide Item 8 procurement details. Franchisees may use approved suppliers or have open sourcing, but the only mandated vendor is Acuity Scheduling.
Franchise agreements have a 10-year initial term with two 5-year renewal options. Renewal windows (requiring compliance and renovation) are potential times to re-evaluate tech stacks.
The 2026 FDD is filed with state franchise regulators. You can view it below. It contains the full legal and operational disclosures for X GOLF FRANCHISE CORPORATION.
Source
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment X GOLF FRANCHISE CORPORATIONX-Golf files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
154 operators run 156 mapped locations. 2 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit152
2–9 units2
Top states by locations
| MI | 16 |
|---|---|
| IL | 15 |
| OH | 11 |
| WI | 8 |
| MA | 8 |
Ownership
The portfolio behind X GOLF FRANCHISE CORPORATIONX-Golf
unknown of x golf america.
Related Fitness brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.