Computer Hardware and Software and Phone System. The Franchise Agreement obligates you to install an electronic information system equipped and configured to Wingstop specifications. [§§5(d) and 7(c)(1) of the FA] The system includes (i) a Point-of-Sale system with high-speed Internet capability, (ii) a kitchen management system, (iii) managed network service provider, (iv) customer resource management software or services, digital ecommerce platform, payment provider solutions, and firewall protection, as we require, (v) camera systems and telephony equipment we approve, and (vi) other peripheral hardware and software not yet determined but which may be designated at a later time as technology needs arise. Your system must comply with and maintain established network security standards, including PCI compliance, and you must obtain any technology services necessary to maintain PCI compliance. Your system must be configured to enable you to record and store financial information in the way we specify and enable us to communicate directly with your system. We and our designee have unlimited, independent access to all information on the system, excluding employee or employment-related information. The current Point-of-Sale (“POS”), Restaurant Management, Security and Credit Card Processing systems and services include NCR VOYIX Aloha® POS, NCR VOYIX Back Office®, NCR VOYIX Connected Payments, approved EMV reader devices, Fiserv credit card processor, and NCR VOYIX 35 WINGSTOP 2026 FDD (ISSUED APRIL 2026) 1628350409.2 Network Security Services® (“POS-Related Hardware and Software”). You must acquire only that system for your Restaurant. We also require you to use a Wingstop-specific menu program package. The current required kitchen management system provider is PerfectCo. The current managed network solution provider for the managed firewall, managed cellular backup, managed switch, managed WiFi, and managed internet for primary and back-up that we require to support operations within all Restaurants is Comcast. Wingstop utilizes a combination of proprietary and third-party software for online ordering. Wingstop’s online ordering program is mandatory and the exclusive online ordering platform for all Restaurants. No other computers are required. The initial cost of the POS-Related Hardware and Software is approximately $28,000 to $40,000. You must pay third parties for all required maintenance, substitutions, and upgrades, including any other systems we determine you must use. Neither we nor any affiliate has any obligation to provide ongoing maintenance, repairs, upgrades, or updates. When you purchase the POS-Related Hardware and Software, you must purchase the first year of software and hardware support (included in the initial system price quoted above). After the first year, you must continue to renew hardware maintenance, software maintenance, support, and hosted software annually at an approximate cost of $5,000 to $6,000 per year. You must allow us to maintain continual access to your POS-Related Hardware and Software via high-speed Internet and a backup Internet solution as defined by a minimum standard of 100 MBPS Down and 25 MBPS up. The system tracks your sales. [§7(c)(22) of the FA] The Comcast Business managed network solution will cost approximately $3,700 to $6,000 per year and includes all network hardware, licensing, and maintenance. You also must install in the Restaurant an HD quality security camera system, with at least 8 cameras, and store at least 90 days’ worth of video with a backup performed daily, either on premises or in the cloud.
From the filings
WING-STOP
Quick service restaurantWingstop's 2026 FDD designates NCR VOYIX Aloha POS, NCR VOYIX Back Office, NCR VOYIX Connected Payments, and a Fiserv credit card processor as the current required point-of-sale and payment system — franchisees must acquire only that system. President Michael Skipworth leads the brand, which spans 2,586 restaurants — 2,529 franchised, 57 owned by affiliate WRI — where franchised outlets grew 17.4% year over year.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
6% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Social Media. You are expected to understand and follow Wingstop’s Social Media Guidelines. These Guidelines will continually evolve as new technologies and social networking tools emerge. Emerging social media platforms for online collaboration are fundamentally changing the way the Wingstop brand engages with its customers. We are committed to driving brand awareness and affinity through relevant content to help us build a stronger, more successful community. Franchisees are strictly prohibited from creating social media pages for individual restaurants or Cooperative restaurant markets on any social or networking website, including Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Instagram, Foursquare, or any similar sites, without our prior written consent in each instance. Our Digital Marketing provides the opportunity for individual restaurants and Cooperative markets to promote unique geo-targeted messages through an approved content submission process. We may withhold our consent for any reason.
The current Point-of-Sale (“POS”), Restaurant Management, Security and Credit Card Processing systems and services include NCR VOYIX Aloha® POS, NCR VOYIX Back Office®, NCR VOYIX Connected Payments, approved EMV reader devices, Fiserv credit card processor, and NCR VOYIX 35 WINGSTOP 2026 FDD (ISSUED APRIL 2026) 1628350409.2 Network Security Services® (“POS-Related Hardware and Software”). You must acquire only that system for your Restaurant. We also require you to use a Wingstop-specific menu program package. The current required kitchen management system provider is PerfectCo. The current managed network solution provider for the managed firewall, managed cellular backup, managed switch, managed WiFi, and managed internet for primary and back-up that we require to support operations within all Restaurants is Comcast. Wingstop utilizes a combination of proprietary and third-party software for online ordering. Wingstop’s online ordering program is mandatory and the exclusive online ordering platform for all Restaurants. No other computers are required. The initial cost of the POS-Related Hardware and Software is approximately $28,000 to $40,000. You must pay third parties for all required maintenance, substitutions, and upgrades, including any other systems we determine you must use. Neither we nor any affiliate has any obligation to provide ongoing maintenance, repairs, upgrades, or updates. When you purchase the POS-Related Hardware and Software, you must purchase the first year of software and hardware support (included in the initial system price quoted above). After the first year, you must continue to renew hardware maintenance, software maintenance, support, and hosted software annually at an approximate cost of $5,000 to $6,000 per year. You must allow us to maintain continual access to your POS-Related Hardware and Software via high-speed Internet and a backup Internet solution as defined by a minimum standard of 100 MBPS Down and 25 MBPS up. The system tracks your sales. [§7(c)(22) of the FA] The Comcast Business managed network solution will cost approximately $3,700 to $6,000 per year and includes all network hardware, licensing, and maintenance. You also must install in the Restaurant an HD quality security camera system, with at least 8 cameras, and store at least 90 days’ worth of video with a backup performed daily, either on premises or in the cloud.
Social Media. You are expected to understand and follow Wingstop’s Social Media Guidelines. These Guidelines will continually evolve as new technologies and social networking tools emerge. Emerging social media platforms for online collaboration are fundamentally changing the way the Wingstop brand engages with its customers. We are committed to driving brand awareness and affinity through relevant content to help us build a stronger, more successful community. Franchisees are strictly prohibited from creating social media pages for individual restaurants or Cooperative restaurant markets on any social or networking website, including Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Instagram, Foursquare, or any similar sites, without our prior written consent in each instance. Our Digital Marketing provides the opportunity for individual restaurants and Cooperative markets to promote unique geo-targeted messages through an approved content submission process. We may withhold our consent for any reason.
Social Media. You are expected to understand and follow Wingstop’s Social Media Guidelines. These Guidelines will continually evolve as new technologies and social networking tools emerge. Emerging social media platforms for online collaboration are fundamentally changing the way the Wingstop brand engages with its customers. We are committed to driving brand awareness and affinity through relevant content to help us build a stronger, more successful community. Franchisees are strictly prohibited from creating social media pages for individual restaurants or Cooperative restaurant markets on any social or networking website, including Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Instagram, Foursquare, or any similar sites, without our prior written consent in each instance. Our Digital Marketing provides the opportunity for individual restaurants and Cooperative markets to promote unique geo-targeted messages through an approved content submission process. We may withhold our consent for any reason.
Josh Allen, WRI’s Director of In-Restaurant Training who joined the Wingstop system in October 2024, is primarily responsible for overseeing and supervising the team that conducts franchisee and manager training classes. Mr. Allen has over 15 years of experience in facilitating training, developing training programs, and leading training teams in the hospitality industry, including QSR and casual dining. Given his position, Mr. Allen has experience to lead all aspects of the Wingstop training program. His team also partners closely with the new restaurant opening support team to ensure alignment and consistency in our training approach. To enroll in a class, contact your Regional Vice President or Franchise Sales Representative for a list of links to enroll in class through Sign-Up Genius. We offer a traditional 3-week program known as Flavor Academy™ and a condensed 2-week program for internal promotes or those wanting a refresher course, referred to as Flavor Camp™.
Social Media. You are expected to understand and follow Wingstop’s Social Media Guidelines. These Guidelines will continually evolve as new technologies and social networking tools emerge. Emerging social media platforms for online collaboration are fundamentally changing the way the Wingstop brand engages with its customers. We are committed to driving brand awareness and affinity through relevant content to help us build a stronger, more successful community. Franchisees are strictly prohibited from creating social media pages for individual restaurants or Cooperative restaurant markets on any social or networking website, including Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Instagram, Foursquare, or any similar sites, without our prior written consent in each instance. Our Digital Marketing provides the opportunity for individual restaurants and Cooperative markets to promote unique geo-targeted messages through an approved content submission process. We may withhold our consent for any reason.
Social Media. You are expected to understand and follow Wingstop’s Social Media Guidelines. These Guidelines will continually evolve as new technologies and social networking tools emerge. Emerging social media platforms for online collaboration are fundamentally changing the way the Wingstop brand engages with its customers. We are committed to driving brand awareness and affinity through relevant content to help us build a stronger, more successful community. Franchisees are strictly prohibited from creating social media pages for individual restaurants or Cooperative restaurant markets on any social or networking website, including Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Instagram, Foursquare, or any similar sites, without our prior written consent in each instance. Our Digital Marketing provides the opportunity for individual restaurants and Cooperative markets to promote unique geo-targeted messages through an approved content submission process. We may withhold our consent for any reason.
Social Media. You are expected to understand and follow Wingstop’s Social Media Guidelines. These Guidelines will continually evolve as new technologies and social networking tools emerge. Emerging social media platforms for online collaboration are fundamentally changing the way the Wingstop brand engages with its customers. We are committed to driving brand awareness and affinity through relevant content to help us build a stronger, more successful community. Franchisees are strictly prohibited from creating social media pages for individual restaurants or Cooperative restaurant markets on any social or networking website, including Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Instagram, Foursquare, or any similar sites, without our prior written consent in each instance. Our Digital Marketing provides the opportunity for individual restaurants and Cooperative markets to promote unique geo-targeted messages through an approved content submission process. We may withhold our consent for any reason.
Social Media. You are expected to understand and follow Wingstop’s Social Media Guidelines. These Guidelines will continually evolve as new technologies and social networking tools emerge. Emerging social media platforms for online collaboration are fundamentally changing the way the Wingstop brand engages with its customers. We are committed to driving brand awareness and affinity through relevant content to help us build a stronger, more successful community. Franchisees are strictly prohibited from creating social media pages for individual restaurants or Cooperative restaurant markets on any social or networking website, including Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Instagram, Foursquare, or any similar sites, without our prior written consent in each instance. Our Digital Marketing provides the opportunity for individual restaurants and Cooperative markets to promote unique geo-targeted messages through an approved content submission process. We may withhold our consent for any reason.
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We and our designee have unlimited, independent access to all information on the system, excluding employee or employment-related information.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 17
failure to submit financial statements and tax returns
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
WRI earned rebates from the soft drink suppliers and certain food suppliers in 2025 totaling $28,563,846.
Is there a franchisee advisory council, association or committee?
YesItem 11
In December 2002, WRI organized a Franchise Advisory Council (“FAC”) to consult with WRI about system-wide advertising themes and campaigns and other operational matters.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
we have the right to change these requirements as we deem best
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During 2025, neither we nor WRI received any revenue from selling or leasing any products or services directly to franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
WRI earned rebates from the soft drink suppliers and certain food suppliers in 2025 totaling $28,563,846.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
termination or expiration, Company may immediately file with Franchisee’s local telephone company all Assignments of Telephone Number(s) that Franchisee provided Company in accordance with Section 7(c)(4) and may instruct the telephone company to transfer use and 41 WINGSTOP FA (ISSUED APRIL 2026) [CITY, STATE |…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
Your system must comply with and maintain established network security standards, including PCI compliance, and you must obtain any technology services necessary to maintain PCI compliance.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Wingstop representatives will occasionally visit your Restaurant to conduct quality/service/cleanliness inspections and make recommendations about your use of the Wingstop trade name and trademarks, but we and our affiliates will not provide any supervision of the Restaurant’s employees.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 14
We may revise the Operations Manual’s contents, and you must comply with each new or changed standard.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Whether or not we or our designee physically visits a proposed site, you may not proceed with negotiations to lease the site before we approve it.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
strictly prohibited from creating social media pages for individual restaurants or Cooperative restaurant markets on any social or networking website, including Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Instagram, Foursquare, or any similar sites, without our prior written consent in each instance.
Is a minimum grand opening advertising spend required?
YesItem 7
you must spend at least $15,000 to market your new Restaurant’s opening.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 8
You must participate in, and comply with the requirements of, any gift card, customer loyalty or retention, SMS/mobile, or special promotional program implemented for all or part of the Wingstop system and sign the forms and take the other action we require for you to participate in these programs.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must use Wingstop proprietary direct materials, such as food, beverages, chicken, produce, potatoes, sauces, seasonings, and spice blends, and purchase them, along with other proprietary products like logo-imprinted branded packaging, only from approved designated sources.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You also must buy your indirect materials, equipment, and services, such as “Back of the House” equipment (including frying/cooking systems, refrigeration, hardware and software, preparation tools, and smallwares) and “Front of the House” items (including point-of-sale system and phone system), signage, furniture…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
The Franchise Agreement obligates you to install an electronic information system equipped and configured to Wingstop specifications. [§§5(d) and 7(c)(1) of the FA] The system includes (i) a Point-of-Sale system with high-speed Internet capability, (ii) a kitchen management system, (iii) managed network service…
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Royalties (and Ad Fund contributions under Section 8(a)) will be payable weekly by automatic debit of Franchisee’s account.
Must the franchisee participate in a gift card program?
YesItem 8
You must participate in, and comply with the requirements of, any gift card, customer loyalty or retention, SMS/mobile, or special promotional program implemented for all or part of the Wingstop system and sign the forms and take the other action we require for you to participate in these programs.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
If you choose not to manage your Restaurant, you must appoint an individual, called a General Manager, to assume personal responsibility for supervising the Restaurant’s day-to-day operations and another individual, called an Assistant Manager, to assist in managing the Restaurant.
Must employees wear uniforms specified by the franchisor?
YesItem 8
You also must buy your indirect materials, equipment, and services, such as “Back of the House” equipment (including frying/cooking systems, refrigeration, hardware and software, preparation tools, and smallwares) and “Front of the House” items (including point-of-sale system and phone system), signage, furniture…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must acquire only that system for your Restaurant.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We and our designee have unlimited, independent access to all information on the system, excluding employee or employment-related information.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
The system includes (i) a Point-of-Sale system with high-speed Internet capability, (ii) a kitchen management system, (iii) managed network service provider, (iv) customer resource management software or services, digital ecommerce platform, payment provider solutions, and firewall protection, as we require, (v)…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
Supplemental, refresher training or recertification examination may be required for all franchisees and their managers.
The filing answers no to 4 questions
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?
The vendor opportunity at Wingstop
Wingstop runs 2,586 restaurants — 2,529 franchised, 57 owned by affiliate WRI — with franchised outlets growing 17.4% year over year. The mapped operator footprint shows 897 operators across roughly 1,777 located units, 102 of them multi-unit.
Who controls software purchasing
President Michael Skipworth (also CEO of Wingstop Restaurants Inc.) leads the brand; CFO Alex Kaleida, Chief Commercial Officer Bradley Brewer, COO Rajneesh Kapoor, and Chief Brand and People Officer Donnie Upshaw round out the named officers. Wingstop's Item 8 procurement model requires franchisees to buy virtually all direct and indirect materials, equipment, and services only from approved designated sources, which may include Wingstop and its affiliates — a structure that puts the technology decision at headquarters.
Tech named in the FDD, and what is actually required
The FDD designates NCR VOYIX Aloha POS, NCR VOYIX Back Office, NCR VOYIX Connected Payments, approved EMV reader devices, a Fiserv credit card processor, and NCR VOYIX Network Security Services as the current required Point-of-Sale, Restaurant Management, Security, and Credit Card Processing system, and franchisees must acquire only that system. Restaurants must also run a managed network service, camera systems and telephony equipment Wingstop approves, and a phone system supporting at least 20 simultaneous callers.
Procurement, renewals, and timing
Wingstop's Comcast Business managed network solution runs about $3,700 to $6,000 a year, and franchisees must install an HD security camera system with at least 8 cameras and 90 days of stored video. Franchisees in compliance can renew for 2 additional 10-year terms under the current form of Franchise Agreement. The Item 19 figure for the 2,116 franchised Wingstop restaurants open the full 2025 Measured Period was $2,007,626 in average annual net sales; across all restaurants, franchised and affiliate-owned, the average was $2,020,001.
How to read the Wingstop FDD
The embedded PDF viewer below is Wingstop's 2026 Franchise Disclosure Document. Read Item 8 and Item 11 directly for the designated Aloha POS system and the network and security requirements.
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Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
WING-STOP, answered from the filing
Read the filing itself
Read the original document for the filing figures and their terms, page by page. Buy the original PDF to download, search, and annotate it.
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Operator footprint
Who runs the locations
897 operators run 1,777 mapped locations. 102 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NE | 8 |
|---|---|
| CA | 1 |
Ownership
The portfolio behind WING-STOP
Parent company: Wingstop Inc..
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.