NCR AlohaNCR Voyix
Mandatoryr supplier and, if acquired through us, charge you for such hardware, software, support, and other related services ourselves. As of the issuance date of this disclosure document, NCR Aloha is the onl
From the filings
+15.217% units YoYHQ-led decisions
Wahlburgers Restaurants
Quick service restaurantWahlburgers Restaurants controls software purchasing at the franchisor level, where the FDD mandates NCR Aloha, from NCR Voyix, as the point-of-sale system across all locations. Aloha, also from NCR Voyix, is named separately as in use, and DoorDash, Ecolab, ezCater, Google Ads, Grubhub, and Postmates by Uber appear in the filing too, though none of those carries a requirement. With 110 units and 15.2% year-over-year unit growth, this is a mid-size, actively expanding quick-service system.
For software vendors selling into US franchise brands.
Live signals
Total units
110
106 franchised
Unit growth YoY
+15.217%
vs prior filing
AUV
—
Item 19, 2024
Royalty
6%
of gross sales
Ad fund
1%
national + local
Initial fee
$40K
per unit
Investment range
$1.53M–$2.75M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2024)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
AlohaNCR Voyix
and software system is approximately $31,200 (without tablets) to $35,700 (with tablets) with a monthly service fee of approximately $685 that covers services, including Kitchen, Aloha, Loyalty, Onlin
DoorDashDoorDash
ding delivery fees and other service charges, that are paid to you by a customer or by a third-party delivery or catering service (e.g., Uber Eats, Postmates, Grubhub, ezCater, or DoorDash) (“Third-Pa
EcolabEcolab
designated suppliers. As of the issuance date of this disclosure document, we have negotiated system-wide purchasing arrangements, including pricing terms, with Sysco, Coca-Cola, Ecolab, Stran, Wolver
ezCaterezCater
fees, including delivery fees and other service charges, that are paid to you by a customer or by a third-party delivery or catering service (e.g., Uber Eats, Postmates, Grubhub, ezCater, or DoorDash)
Google AdsGoogle
approximately 5% was spent on creative development, including photo/video shoots and point of purchase printing; approximately 12% was spent on digital advertising programs (e.g., Google Ads, programm
GrubhubGrubhub
harges or fees, including delivery fees and other service charges, that are paid to you by a customer or by a third-party delivery or catering service (e.g., Uber Eats, Postmates, Grubhub, ezCater, or
PostmatesUber
ancillary charges or fees, including delivery fees and other service charges, that are paid to you by a customer or by a third-party delivery or catering service (e.g., Uber Eats, Postmates, Grubhub,
SyscoSysco
use of approved or designated suppliers. As of the issuance date of this disclosure document, we have negotiated system-wide purchasing arrangements, including pricing terms, with Sysco, Coca-Cola, Ec
Uber EatsUber
cludes all ancillary charges or fees, including delivery fees and other service charges, that are paid to you by a customer or by a third-party delivery or catering service (e.g., Uber Eats, Postmates
Franchisor behaviours
What the franchisor requires
22 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to the information and data on the POS System, and there are no contractual limitations on our right to access that information.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You must, at your expense, submit to us, in the form prescribed by us, the following reports for the Franchised Restaurant: (a) a monthly profit and loss and balance sheet (both of which may be unaudited) within 20 days after the end of each calendar month; (b) a year to date quarterly profit and loss statement and…
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We, in our sole discretion, may periodically change the System, including modifications to the Manual, the menu, the required equipment, the signage, the Proprietary Marks and the Trade Dress.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We may receive rebates, commissions, or other payments from third-party suppliers based on your purchases from them.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
You agree to pay to us a reasonable fee, not to exceed the actual cost of the inspection and testing the proposed product or evaluating the proposed supplier, including personnel and travel costs, whether or not the product or supplier is accepted.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you would like to purchase other products or services from a supplier which we have not approved, you must submit a written request for approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
We will have the option, exercisable by written notice within 30 days after the termination or expiration of this Agreement, to take an assignment of all telephone numbers, facsimile numbers, domain names, social media accounts (and associated domain names) or other numbers, names and directory listings…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
comply with the Payment Card Industry Data Security Standard (“PCI DSS”) at all times
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You agree to participate in programs initiated to verify customer satisfaction and/or your compliance with all operational and other aspects of the System, including (but not limited to) an 800 number, secret shoppers or other programs as we may require.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
During and after the Term, we have the right to inspect, copy and audit your books and records, your federal, state and local tax returns and any other forms, reports, information or data that we may reasonably designate.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We, in our sole discretion, may periodically change the System, including modifications to the Manual, the menu, the required equipment, the signage, the Proprietary Marks and the Trade Dress.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must select the site from within a general area mutually agreed to in writing by you and us, and you must obtain acceptance for a site within 180 days after you sign the Franchise Agreement.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not establish an independent site or page on any Social Media.
Is a minimum grand opening advertising spend required?
YesItem 11
Under the Grand Opening Plan, you will be required to spend a minimum of $15,000 on grand opening activities over the period beginning one month prior to opening and continuing through the second month after opening.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend that portion of the Advertising Obligation not otherwise spent or contributed to the Brand Fund or a Regional Advertising Fund (currently, 2% of Gross Sales) for local marketing in authorized advertising media and for authorized advertising expenditures.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You must participate in all advertising, marketing, promotions, research, and public relations programs instituted by the Regional Advertising Fund.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
As of the issuance date of this disclosure document, NCR Aloha is the only approved POS System.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
You must participate in our electronic funds transfer program, which authorizes us to use a pre-authorized bank draft system.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
The Franchised Restaurant must employ 1 general manager and at least 3 assistant managers each of whom have met our training requirements for their position.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
As of the issuance date of this disclosure document, NCR Aloha is the only approved POS System.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to the information and data on the POS System, and there are no contractual limitations on our right to access that information.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
Additional As of the issuance date of As incurred We have the right to charge a fee for Training this disclosure document, additional training, whether mandatory there is no charge for or optional.
The filing answers no to 3 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Wahlburgers Restaurants
Wahlburgers Restaurants runs 110 units in the US — 106 franchised and 4 company-owned — as a quick-service restaurant system headquartered in Massachusetts. Unit count grew 15.2% year over year in the latest reporting period, signaling active expansion rather than a mature, flat system. Royalty runs 6.0% of sales, and the standard franchise term is 20 years.
Who controls software purchasing
Item 2 of the FDD names Randall K. Sharpe as President and Chief Executive Officer, Alan E. McKenna as Chief Financial Officer and Chief Legal Officer, and Michael Foster as Chief Operating Officer. Because the point-of-sale mandate below is set at the franchisor level rather than left to individual operators, vendor conversations for system-wide technology route through this HQ team — most directly Foster on operations and McKenna on the finance and legal side of any vendor agreement. Mapped operators lean toward single-unit ownership (19 of 22 operators hold one unit), with concentration in Iowa, Minnesota, Nebraska, Illinois, and Missouri, so HQ sets the technology floor even where day-to-day purchasing touches individual operators.
Tech named in the FDD, and what is actually required
The FDD obliges franchisees to run NCR Aloha, from NCR Voyix, as the point-of-sale system — the one hard technology mandate in the filing. Aloha, also from NCR Voyix, is named separately as in use, described in the filing without being made a contractual requirement. DoorDash, Ecolab, ezCater, Google Ads, Grubhub, and Postmates by Uber all appear in the filing as well, but the FDD does not require franchisees to use any of them — they're referenced, not mandated. A vendor selling into Wahlburgers is selling around an existing POS mandate, not into a blank slate.
Procurement, renewals, and timing
Item 8 sets an approved-supplier list model: franchisees buy from suppliers the franchisor approves, and proprietary food products developed under Wahlburgers' own recipes and formulas must come from the franchisor or an affiliate. Franchisees can propose alternative suppliers for other items, subject to inspection and fees, which leaves room to bring in a new vendor if it can clear that review. Item 17 renewal requires substantial compliance with the expiring agreement, no defaults on vendor or lender obligations, remodeling to the then-current brand image, a signed release, and the then-current form of franchise agreement — which the FDD notes will likely differ materially from the original, including on royalty and advertising terms. The renewal term runs 10 years. With 15.2% YoY unit growth and a 20-year initial term, most locations are early in their lifecycle; the renewal moment, when it comes, is the cleanest point to reopen technology and vendor terms.
How to read the Wahlburgers Restaurants FDD
The 2024 Wahlburgers Restaurants FDD was filed with state franchise regulators. The embedded viewer below carries the full filing — read Item 11 for the technology and training requirements behind the POS mandate above, Item 8 for the supplier rules, and Item 19, where Wahlburgers makes no financial performance representation.
Talk to FranCloud for a ranked list of franchise systems like this one, sized and scored for your product.
Questions vendors ask
Wahlburgers Restaurants, answered from the filing
Item 2 names Randall K. Sharpe as President and Chief Executive Officer, Alan E. McKenna as Chief Financial Officer and Chief Legal Officer, and Michael Foster as Chief Operating Officer. Because the POS mandate below is set franchise-wide, vendor conversations route through Foster on operations and McKenna on finance and legal.
The FDD requires NCR Aloha, from NCR Voyix, as the point-of-sale system. Aloha, also from NCR Voyix, is named as in use rather than mandated. DoorDash, Ecolab, ezCater, Google Ads, Grubhub, and Postmates by Uber all appear in the filing, though nothing requires franchisees to use them.
Wahlburgers Restaurants operates 110 units — 106 franchised and 4 company-owned — as a quick-service restaurant brand headquartered in Massachusetts, with unit count up 15.2% year over year.
Wahlburgers runs an approved-supplier list under Item 8. Franchisees must buy proprietary food products developed under the franchisor's own recipes and formulas from Wahlburgers or an affiliate, and may propose alternative suppliers for other items, subject to inspection and fees.
With a 20-year initial term and a 10-year renewal option, most locations are early in their term given 15.2% YoY unit growth. Renewals require modernization to current brand standards and a new franchise agreement — a natural point to reopen technology and vendor terms.
The 2024 Wahlburgers Restaurants FDD was filed with state franchise regulators. Use the embedded PDF viewer below to review Item 11's technology requirements, Item 8's supplier rules, and Item 19's financial performance disclosure directly.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Wahlburgers Restaurants files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
22 operators run 103 mapped locations. 3 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit19
2–9 units2
25+ units1
Top states by locations
| IA | 23 |
|---|---|
| MN | 15 |
| NE | 10 |
| IL | 8 |
| MO | 8 |
Ownership
The portfolio behind Wahlburgers Restaurants
single_brand_holdco of Wahlburgers.
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.