HQ-led decisions

Velofix

Automotive services

Software purchasing at Velofix is controlled at the headquarters level, where President and CEO Davide Xausa and CFO Anne-Marie Hall oversee a network of 74 total units. The franchisor mandates specific technology, including Lightspeed by Lightspeed Commerce Inc. for point-of-sale, creating a defined tech stack for vendors to understand. With 34 franchised and 40 company-owned locations, the addressable market for software vendors is concentrated but clearly defined.

Mandated & recommended tech

The systems vendors compete with

3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Client Services Center
Mandatory
Proprietary systemItem 11

You must use our client services center (Client Services Center)

LightspeedLightspeed Commerce Inc.
Mandatory
Industry softwareItem 11

for the installation and connection to Velonet and Lightspeed (our inventory Management System)

Velonet
Mandatory
Proprietary systemItem 11

you must install and connect to our online management system software, Velonet

Live signals

Total units
74
34 franchised
Unit growth YoY
-5.556%
vs prior filing
AUV
Item 19, 2025
Royalty
8%
of gross sales
Ad fund
2%
national + local
Initial fee
$35K
per unit
Investment range
$203K–$252K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Velofix

Velofix operates in the automotive services segment with a total footprint of 74 units, split between 34 franchised and 40 company-owned locations. The brand reported a year-over-year unit growth of -5.556%, indicating a contracting network. For software vendors, the total addressable market is these 74 locations, all of which are subject to headquarters-level technology mandates. The royalty rate is 8.0% on an initial term of 5 years. Average unit volume is not disclosed in the most recent FDD.

Who controls software purchasing

Software purchasing decisions are centralized at Velofix's headquarters. The 2025 FDD identifies Davide Xausa as President and CEO and Anne-Marie Hall as Chief Financial Officer. These two executives form the core buying center. Any vendor pitching enterprise software, from POS add-ons to operational tools, should target this leadership team. No multi-unit operators are mapped in our corpus, reinforcing that purchasing power does not sit with individual franchisees.

Mandated and current tech stack

Velofix mandates three specific technology systems for its franchisees. The point-of-sale system is Lightspeed, provided by Lightspeed Commerce Inc. Additionally, franchisees must use a proprietary Client Services Center and a system called Velonet. These mandates are non-negotiable and apply to all locations. A vendor selling complementary or replacement software must demonstrate clear integration paths with Lightspeed and the proprietary systems, or make a compelling case to the CEO and CFO for a stack-wide change.

Procurement, renewals, and timing

The procurement model for Velofix is not detailed in the available FDD extracts. There is no Item 8 signal describing a designated supplier, approved supplier list, or open purchasing framework. Vendors should clarify this directly with headquarters. Regarding timing, the initial franchise agreement runs for 5 years. The Item 17 renewal conditions state that to renew, a franchisee must sign the then-current form of agreement, which may be materially different from the original. This creates potential software evaluation windows as franchisees approach renewal and must comply with updated standards. The recent negative unit growth may also signal a period of operational consolidation, which can prompt a review of technology vendors.

How to read the Velofix FDD

The 2025 Velofix Franchise Disclosure Document is the primary source for all the data cited here. It is filed with state franchise regulators and contains the legal and operational blueprint of the franchise system. The embedded viewer below provides the full document. Key sections for software vendors include Item 11 (franchisor's assistance, advertising, computer systems, and training) for the mandated tech stack, Item 1 for the executives who control purchasing, and Item 17 for renewal and contract timing signals. For a ranked target list of franchise brands ready for a software pitch, contact FranCloud.

Questions vendors ask

Velofix, answered from the filing

The 2025 FDD lists Davide Xausa (President and CEO) and Anne-Marie Hall (Chief Financial Officer) as the principal officers. These executives are the likely buying center for any enterprise software decision.
The FDD mandates three systems: Lightspeed by Lightspeed Commerce Inc. for point-of-sale, a proprietary Client Services Center, and Velonet. These are required for all franchisees.
Velofix has 74 total units in the US, comprising 34 franchised locations and 40 company-owned locations, according to its 2025 FDD.
The specific procurement model is not disclosed in the most recent FDD. The document does not contain an Item 8 extract detailing designated or approved supplier requirements.
The initial franchise term is 5 years. Renewal requires signing the then-current agreement, which may be materially different. With a -5.556% unit growth, contract windows may align with renewal cycles or restructuring efforts.
The 2025 Velofix FDD is filed with state franchise regulators. You can read the full document using the embedded PDF viewer below.
Source

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