HQ-led decisions

Priceless

Automotive services

Software purchasing at Priceless is controlled at the headquarters level, with President Michael DeLorenzo and the NP Auto Group finance team listed as key officers. The franchise mandates the ASAP platform across its system. With 37 franchised locations and a concentrated operator base, the addressable market is small but tightly defined.

Mandated & recommended tech

The systems vendors compete with

4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

ASAP
Mandatory
Industry softwareItem 11

you must obtain and use the brands, types, makes, and/or models of communications, computer systems, and hardware that we designate from time to time, including ... point-of-sale systems

ASAP - Rent License Fee
Mandatory
Proprietary systemItem 11

ASAP - Rent License Fee (includes maintenance, software updating, upgrades and support)

ASAP – Rates Platform Fee
Mandatory
Proprietary systemItem 11

ASAP – Rates Platform Fee - $89/month

ASAP Computer System
Mandatory
Proprietary systemItem 11

Provide access to, at your expense, the ASAP Computer System operating system. (Franchise Agreement – Section 11)

Live signals

Total units
37
37 franchised
Unit growth YoY
-2.632%
vs prior filing
AUV
Item 19, 2025
Royalty
4%
of gross sales
Ad fund
1%
national + local
Initial fee
$25K
per unit
Investment range
$214K–$1.83M
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Priceless

Priceless operates in the automotive services segment with a headquarters in Maryland. The franchise system consists of 37 units, all of which are franchised. The most recent Franchise Disclosure Document, filed in 2025, shows a year-over-year unit growth rate of -2.632%, indicating a slight contraction. For a software vendor, the total addressable market is capped at these 37 locations. The operator footprint is highly fragmented: 31 distinct operators control the mapped units, with only 2 multi-unit operators in the 2-9 unit band. No operator controls 10 or more locations. This structure means a sale to the franchisor does not guarantee a multi-unit rollout, as most franchisees are single-unit owners.

Who controls software purchasing

The FDD’s Item 1 lists the corporate officers. Michael DeLorenzo serves as President and Director. The finance and accounting function is represented by Annette Chong, who holds the titles of Treasurer, Controller, and Assistant Secretary for NP Auto Group, and Charles Evans, Assistant Secretary/Treasurer for NP Auto Group. The presence of NP Auto Group officers in these roles suggests that financial and operational controls, including technology mandates, run through this entity. Ronald Jaffe (Secretary and Director) and Robert Smith (Director) round out the board. For a vendor, the initial outreach should target the President’s office or the NP Auto Group financial controllers, as they are the likely gatekeepers for any system-wide technology mandate.

Mandated and current tech stack

Priceless mandates a specific technology stack from ASAP. The FDD lists four components as required: the core ASAP system, an ASAP - Rent License Fee, the ASAP Computer System, and an ASAP – Rates Platform Fee. This indicates a deeply embedded, single-vendor operational platform. Any software vendor pitching to Priceless must be prepared to integrate with or displace this existing ASAP infrastructure. The mandate is strict; franchisees do not have the option to select alternative systems for these functions. The royalty rate is set at 4.0% of gross revenue, but the average unit volume is not disclosed in the FDD.

Procurement, renewals, and timing

The available FDD extract does not include details from Item 8 regarding procurement of non-mandated supplies or services. It is unknown whether the franchisor designates specific suppliers or allows franchisees to purchase from approved or open sources. Similarly, Item 17, which covers renewal, transfer, and termination, is not summarized in the extract. The initial term length is also not disclosed. Without this data, it is difficult to pinpoint natural contract renewal windows. Given the recent slight decline in unit count, the franchisor’s immediate priority may be operational consolidation rather than sourcing new vendor relationships.

How to read the Priceless FDD

The 2025 Priceless FDD is the definitive source for understanding the legal and operational constraints on franchisees. It details the mandatory ASAP technology fees and the corporate structure. For a software vendor, the FDD reveals that the buying center is centralized at HQ under the President and NP Auto Group’s financial officers. The document confirms a small, single-unit-dominated system where a technology mandate is already in place. Review the embedded filing below to examine the exact contractual language. For a ranked list of franchise systems that match your ideal customer profile, FranCloud can help you prioritize your outreach.

Questions vendors ask

Priceless, answered from the filing

The 2025 FDD lists Michael DeLorenzo (President) and Annette Chong (Treasurer, Controller) of NP Auto Group. These roles typically form the buying center for mandated technology decisions.
The FDD mandates the ASAP system. Specifically, it lists ASAP, ASAP - Rent License Fee, ASAP Computer System, and ASAP – Rates Platform Fee as required technology for franchisees.
There are 37 total units, all franchised. The system saw a -2.632% year-over-year unit decline. Top states include Florida (7), California (5), and New Jersey (5).
The procurement model is not detailed in the available FDD extract. The franchisor mandates specific technology but does not disclose whether other supplies must come from designated or approved suppliers.
The initial term length and renewal conditions are not disclosed in the 2025 FDD extract. With a recent unit decline, the franchisor may be focused on stabilization rather than new vendor evaluation.
The 2025 FDD was filed with state franchise regulators. You can review the full document in the embedded PDF viewer below to analyze the specific contractual obligations and restrictions.
Source

Read the filing itself

Every number on this page traces back to this document. Read it in full, page by page — buy the original PDF to download, search, and annotate it.

Priceless2025 FDDView only
Buy the PDF — $149

Loading filing…

View only A one-time purchase — the original filing, yours to keep.

FDD alert

Tell me when this brand refiles.

We’ll email you the moment Priceless files a new annual FDD — usually the freshest signal of a vendor change.

Sell software to franchises? See the playbook.

Your matched accounts, fit-scored to what you sell, with the contacts and openers built from each filing.

Find my accounts

Operator footprint

Who runs the locations

31 operators run 33 mapped locations — 2 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit29
2–9 units2

Top states by locations

FL7
CA5
NJ5
WY3
NC2