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From the filings
HQ + multi-unit
Tim Hortons
Quick service restaurantTim Hortons' 2026 FDD covers eight franchised units under Restaurant Brands International, with no single system named as a technology mandate — ADP and First Data by Fiserv both appear in the filing without a requirement attached. Software purchasing here is shared between RBI's corporate standards and each individual franchisee. The FDD makes a financial performance representation.
For software vendors selling into US franchise brands.
Live signals
Total units
8
8 franchised
Unit growth YoY
-11.111%
vs prior filing
AUV
—
Item 19, 2026
Royalty
—
of gross sales
Ad fund
2.5%
national + local
Initial fee
$20K
per unit
Investment range
$696K–$1.91M
all-in, Item 7
Procurement
Approved supplier
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
2.5%+of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
First DataFiserv
s Shops in the United States (the "Cold Stone Addendum"); AND WHEREAS Franchisee has entered into a Participation Agreement (the "Participation Agreement") with ValueLink, LLC aka First Data Prepaid S
Franchisor behaviours
What the franchisor requires
17 requirements the franchisor states in this filing, each in its own words; 17 questions the text does not settle, which is not a no.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We can designate ourselves, our affiliates or a third party as the sole supplier for any Item.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 22
ARTICLE 8: TECHNOLOGY SYSTEMS/BUSINESS REVIEWS/[DELIVERY] 8.1 Developer shall, at its sole cost and expense, provide THUSA with Polling Information pursuant to the Developer Franchise Agreements and install POS Systems and adopt polling and data collection systems prescribed by THUSA, in the format and using only…
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We may derive revenues from your purchase of Items from us, our affiliates and other approved suppliers.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We can inspect and evaluate the supplier’s facilities and products to be supplied, and you or the supplier must pay, in advance, all of the estimated reasonable expenses of doing so, with a final payment adjustment made after completion of the inspection and evaluation.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase any Items for which we have not approved a sole supplier, from a supplier who is not currently approved by us, you must submit to us a request for approval using our electronic form, together with evidence of conformity with our specifications as we may require, or you may ask the supplier to…
Franchise management
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 8
We may, in writing, revise the Manual, or any portion of it, at any time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 22
REAC Approval is a prerequisite to authorization to construct a new Tim Hortons Shop at a particular location
Marketing
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend $5,000 to promote the grand opening of Cold Stone Product sales at your new-built Co- Branded Shop.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 22
Operator also shall pay THUSA an advertising contribution of four percent (4%) of monthly Gross Sales (“Advertising Contribution”), which THUSA shall allocate, in its sole and absolute discretion, between expenditures for local advertising and contributions to the Tim’s National Advertising Program, Inc. or any…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
otherwise, you must purchase or lease all products, including food and beverages, fixtures, furnishings, building components, equipment, including point of sale systems, ordering systems and customer communication systems, decor, signs, paper goods, containers, cartons, packaging, supplies, and smallwares and other…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
otherwise, you must purchase or lease all products, including food and beverages, fixtures, furnishings, building components, equipment, including point of sale systems, ordering systems and customer communication systems, decor, signs, paper goods, containers, cartons, packaging, supplies, and smallwares and other…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Authorizes Tim Hortons USA (or a Tim Hortons USA Affiliate) and FDPS, acting on behalf of Tim Hortons USA, to initiate ACH debit and credit entries to the deposit account indicated below, and to debit and credit the same to such account, as necessary or appropriate to effect any Card Transactions and all adjustments…
Must the franchisee participate in a gift card program?
YesItem 22
Franchisee acknowledges and agrees that it will, at Franchisor’s request, participate in Cold Stone’s gift card program(s) and, at Franchisor’s request, will enter into any agreement(s) with Franchisor, Cold Stone or the gift card service provider approved by Franchisor with respect to such participation.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
You must designate a “managing owner” who must have the authority to bind you in your dealings with us and our affiliates and who can direct any action necessary for your compliance with the Franchise Agreement, Operator Agreement, or any other agreements relating to your Tim Hortons Shop.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
you must purchase or lease all products, including food and beverages, fixtures, furnishings, building components, equipment, including point of sale systems, ordering systems and customer communication systems, decor, signs, paper goods, containers, cartons, packaging, supplies, and smallwares and other utensils…
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 22
ARTICLE 8: TECHNOLOGY SYSTEMS/BUSINESS REVIEWS/[DELIVERY] 8.1 Developer shall, at its sole cost and expense, provide THUSA with Polling Information pursuant to the Developer Franchise Agreements and install POS Systems and adopt polling and data collection systems prescribed by THUSA, in the format and using only…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may require you, in our sole discretion, to pay a fee for additional training programs, which will not exceed $1,500 per year for one person to attend.
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Tim Hortons
Tim Hortons' 2026 FDD, filed under Restaurant Brands International, covers eight franchised units in the quick-service restaurant segment, all franchisee-owned. The FDD makes a financial performance representation, worth reading directly for unit-economics context, and unit count fell year over year.
Who controls software purchasing
Item 2 names Axel Schwan (President, Tim Hortons Americas), Jill Granat (Secretary), Sami Siddiqui (Chief Financial Officer and Vice President), Patrick Doyle (Executive Chairman of Restaurant Brands International Inc.), and Joshua Kobza (Chief Executive Officer of Restaurant Brands International Inc.). With every unit franchised and no technology system mandated, purchasing decisions are split between RBI's corporate standards and each individual franchisee.
Tech named in the FDD, and what is actually required
Item 3 names ADP and Item 22 names First Data by Fiserv, but neither one carries a mandate — the FDD mentions both without obliging their use. A vendor pitching payroll or payment processing here isn't displacing a confirmed incumbent.
Procurement, renewals, and timing
Item 8 runs on an approved-supplier list: franchisees must buy or lease Items solely from franchisor-approved suppliers meeting the franchisor's specifications, and the franchisor can designate itself, an affiliate, or a third party as the sole supplier for any item. Franchisees may propose an alternative supplier for approval. Item 17 covers renewal, transfer, and termination terms for the relationship; with unit count down year over year, near-term vendor conversations are more likely tied to existing locations than to new openings.
How to read Tim Hortons FDD
The filing was made with state franchise regulators in 2026. The embedded PDF viewer below lets you read Item 3 and Item 22 for the named systems and Item 19 for the financial performance representation directly. Talk to FranCloud for a ranked list of similar RBI-family targets.
Questions vendors ask
Tim Hortons, answered from the filing
Axel Schwan (President, Tim Hortons Americas) and Sami Siddiqui (CFO and VP) lead the brand under Restaurant Brands International's Joshua Kobza (CEO) and Patrick Doyle (Executive Chairman). With all 8 units franchised and neither named system required, purchasing is shared between this team and each owner.
The FDD requires none of the systems it names. ADP appears in Item 3 and First Data by Fiserv in Item 22, but neither is a contractual requirement.
Eight franchised units as of the 2026 FDD, in the quick-service restaurant segment, down from the prior year.
An approved-supplier list, with the franchisor able to designate itself, an affiliate, or a third party as the sole supplier for any item. Franchisees may otherwise propose a supplier for approval.
Item 17 covers renewal, transfer, and termination terms for the relationship. With unit count down year over year, the more immediate opportunity is likely tied to existing locations rather than new-store rollouts.
The filing was made with state franchise regulators in 2026. Use the embedded PDF viewer below to read Item 3 and Item 22 for the named systems and Item 19 for the financial performance representation.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Tim Hortons files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
191 operators run 378 mapped locations. 38 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit153
2–9 units35
10–24 units2
25+ units1
Top states by locations
| NY | 193 |
|---|---|
| MI | 174 |
| NJ | 8 |
| NC | 2 |
| MO | 1 |
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.