7 Shift
Mandatory7 Shift Training
HQ-led decisions
Sticky's
Quick service restaurantSoftware purchasing control at Sticky's sits firmly at the headquarters level, given the brand's 14 company-owned locations and a fully mandated technology stack. The current tech environment includes Toast POS, Restaurant365, and Ovation, creating a clear map of incumbent vendors. With an average unit volume of $2.1 million, the addressable market is small but high-value, concentrated entirely in a single operator footprint.
Mandated & recommended tech
The systems vendors compete with
5 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
Meazureup
MandatoryMeazureup Training
Ovation
MandatoryOvation/Guest Feedback
R365
MandatoryR365 Training
ToastToast, Inc.
MandatoryToast Training
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
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Live signals
Total units
14
0 franchised
Unit growth YoY
—
vs prior filing
AUV
$2.10M
Item 19, 2023
Royalty
3%
of gross sales
Ad fund
3.5%
national + local
Initial fee
$40K
per unit
Investment range
$644K–$2.29M
all-in, Item 7
Procurement
Franchisor controlled
from the filing
The vendor opportunity at Sticky's
Sticky's is a quick-service restaurant concept headquartered in New York, operating 14 company-owned locations. The brand has not yet launched a franchise program, meaning every unit is under direct corporate control. For software vendors, this creates a concentrated sales target: a single decision-making entity in New York with an average unit volume of $2,102,903. The total system is small, but the per-unit economics are strong, and the fully mandated tech stack signals a leadership team that actively prescribes operational tools.
Who controls software purchasing
The executive team listed in the 2023 FDD includes Jonathan Sherman as Chief Executive Officer, Paul Tuennerman as Executive Vice President, Jamie Greer as Vice President of Operations, Leor Wolf as Chief Administrative Officer, and Arbi Pacma as Culinary Operations Manager. In a 14-unit, company-owned chain, software purchasing authority is centralized. The Chief Administrative Officer and CEO are the likely final approvers for any technology investment, with the VP of Operations influencing tools that touch store-level execution. There are no franchisees to influence or bypass; the sale is entirely an HQ conversation.
Mandated and current tech stack
The 2023 FDD mandates five specific technology systems. Toast by Toast, Inc. serves as the point-of-sale platform. Restaurant365 (R365) is mandated for back-office and accounting functions. 7shifts handles labor scheduling, MeazureUp manages operational audits and inspections, and Ovation powers the guest feedback program. This is a locked stack: any new vendor must either integrate with these incumbents or displace one of them. Displacement is a high bar given the mandates, so integration and complementary positioning are the most realistic entry strategies.
Procurement, renewals, and timing
Item 8 procurement signals were not extracted from the available FDD data, so the formal purchasing model—whether designated supplier, approved supplier, or open—is not disclosed in our corpus. However, the existence of mandated technology vendors strongly implies a designated-supplier approach for core systems. On the renewal side, Item 17 outlines a successor franchise term of 5 years, but this is irrelevant until the brand begins franchising. Currently, there are no franchisee contract cycles to track. Software sales timing will depend entirely on internal HQ budget planning and dissatisfaction with incumbent vendors.
How to read the Sticky's FDD
The 2023 Franchise Disclosure Document is the authoritative source for the facts cited here. It details the executive team in Item 1, the mandated technology suppliers in Item 11, and the renewal conditions in Item 17. The embedded viewer below contains the full filing. For vendors, the critical sections are Item 11 (to understand the incumbent stack and any integration requirements) and Item 1 (to map the buying center). Because Sticky's is entirely company-owned, the franchisee operator footprint is empty—every purchasing decision traces back to the New York headquarters.
For a ranked target list of franchise brands matched to your software category, FranCloud can help you prioritize accounts by tech stack, decision-maker structure, and unit growth.
Questions vendors ask
Sticky's, answered from the filing
The buying center includes Jonathan Sherman (CEO), Paul Tuennerman (EVP), and Leor Wolf (Chief Administrative Officer). As a small, fully company-owned chain, major software decisions are centralized with this executive team.
The 2023 FDD mandates Toast by Toast, Inc. for POS; Restaurant365 (R365) for accounting/operations; 7shifts for scheduling; MeazureUp for inspections; and Ovation for guest feedback.
Sticky's operates 14 total units, all of which are company-owned. The brand has not yet begun franchising, so the entire footprint is controlled directly by the New York-based headquarters.
Specific procurement restrictions were not extracted from Item 8 in the most recent FDD. Given the mandated tech stack, assume a designated-supplier model for core operational software.
With no franchisees and a 10-year initial term, there are no renewal-driven windows. Contract timing is tied to internal HQ budget cycles and vendor performance reviews, not public franchise renewal calendars.
The 2023 FDD was filed with state franchise regulators. You can review the embedded PDF viewer below to analyze the full legal document and technology disclosures directly.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page — buy the original PDF to download, search, and annotate it.
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.