Sport Clips

The vendor opportunity at Sport Clips

Sport Clips operates 1,837 locations, of which 1,754 are franchised and 83 are company-owned. The system posted an average unit volume of $419,485 in the most recent disclosure. Unit growth contracted by 1.24% year-over-year, a signal that the network is in a consolidation or optimization phase rather than rapid expansion. For software vendors, this means the addressable base is large but stable, and any new solution must demonstrate how it improves efficiency or revenue within an existing, mandated tech environment.

The franchise is headquartered in Texas and has a concentrated operator footprint. Sixty-seven mapped operators control approximately 421 located units, with 49 of those operators running multiple locations. The unit-band split shows 18 single-unit operators, 24 with 2–9 units, and 25 with 10–24 units. No operator in the disclosed data holds 25 or more units. Top states by unit count are Wisconsin (329), Washington (47), West Virginia (36), and Wyoming (9). This geographic clustering means a vendor pitch that resonates with a few multi-unit operators in Wisconsin could unlock a meaningful share of the system.

Who controls software purchasing

Software purchasing authority sits squarely at the corporate level. The FDD lists Gordon Edward Logan as President and Chief Executive Officer, Gordon B. Logan as Chairman of the Board and Treasurer, Vince Burchianti as Second in Command, Martin Lee as Chief Marketing Officer, and Neelan Choksi as Chief Technology Officer. For a software vendor, the primary target is Neelan Choksi, whose title signals direct ownership of the technology stack and vendor relationships. The CEO and Chairman are also named, indicating that major technology decisions likely require executive-level approval.

Because the franchisor mandates specific systems, multi-unit operators do not independently select core operational software. They must adopt what HQ prescribes. This makes Sport Clips a classic top-down sales environment: win the HQ relationship, and you gain access to the entire franchised network.

Mandated and current tech stack

Sport Clips mandates a defined set of technology in its franchise disclosure. The required systems are a Dell Windows 11 computer system, ELO client-facing self-check-in systems, OpenSpend POS, a point-of-sale software license, and a web-enabled application. These are not optional; every franchisee must comply. The presence of OpenSpend as the named POS vendor and ELO for self-check-in creates a clear picture of the operational software environment.

For vendors selling adjacent or replacement tools—such as scheduling, CRM, payroll, or analytics—the integration surface is well-defined. Any solution must coexist with or enhance the OpenSpend and ELO ecosystem. The mandate of a web-enabled application also suggests that cloud-based or browser-accessible tools are already part of the operational model, which lowers the barrier for SaaS adoption if HQ sees value.

Procurement, renewals, and timing

The FDD does not include an Item 8 extract, so the formal procurement model—whether designated supplier, approved supplier, or open—is not disclosed. This absence means vendors should assume a controlled process where HQ evaluates and selects technology on behalf of the network. The renewal structure provides a natural rhythm for vendor engagement. Franchise agreements run for an initial term of 5 years, and franchisees in good standing can renew for an additional 5 years by signing the then-current agreement, which may include materially different terms. This creates a potential window every five years when the franchisor may revisit mandated technology requirements and introduce new vendors or upgrades.

Given the 2025 FDD year and the 5-year term cycle, vendors should monitor corporate communications and executive movements for signals of a tech stack review. The slight unit decline may also prompt HQ to seek efficiency-driving software, making this a timely moment to engage.

How to read the Sport Clips FDD

The 2025 Sport Clips Franchise Disclosure Document is embedded below. It contains the legal and operational detail behind every fact on this page, including the full list of mandated systems, executive officers, franchise term and renewal conditions, and unit performance data. Review Item 11 for the franchisor’s technology obligations, Item 1 for executive names, and Item 17 for renewal and transfer terms that affect software contract timing. Use this primary source to validate your sales thesis before approaching HQ.

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