Shilla Bakery

Item 11

As part of these record keeping requirements, you must use our approved operations computer and POS System, including all necessary computer hardware, software, firmware, telecommunications infrastructure products, credit card, gift card and loyalty card processing equipment and support services we specify.

Item 11

We will have independent access to the information that will be generated or stored in any POS or computer system, such as revenue, expense, scheduling, payroll, vendor, and other information.

Item 11

You must provide financial and business records and information to us, including among others profit and loss statements and sales reports, according to reporting formats, methodologies and time schedules that we establish.

Item 8

We are an approved supplier of kitchen equipment, furniture, Bakery fixtures, outdoor signage and possibly other Non-Proprietary Products which may change from time to time.

Franchise agreement

We have the right from time to time to modify any components of the System, Standards and requirements applicable to you by means of supplements to the Manuals or otherwise, including, but not limited to, altering the products, services, programs, methods, Standards, accounting and computer systems, forms, policies…

Item 8

In our last fiscal year ending December 31, 2023, we did not derive revenue from required purchases or leases by franchisees.

Item 8

We may receive payments from Designated Suppliers or any other suppliers from franchisee purchases.

Item 8

We estimate that your purchases from us, Designated Suppliers, Alternative Suppliers and otherwise under our Standards will be about 80% of the total purchases and lease of products and services needed to establish the Bakery and about 90% of the total purchases and leases of products and services needed to operate a…

Franchise agreement

(iv) the Alternative Supplier must pay our then-current supplier evaluation fee;

Item 8

We grant and revoke approvals of alternative suppliers (the “Alternative Supplier(s)”) in accordance with the following procedures: (i) you must submit a written request to us for approval of the supplier;

Franchise agreement

Immediately cease using your Bakery’s telephone numbers; and, on our written demand, direct the telephone company to transfer the telephone numbers for your Bakery to us or to any other person and location that we specify.

Item 1

You must ensure that your point-of-sale system (“POS System”) or your credit card processing terminals (whichever are responsible for processing credit card transactions) are in compliance with the most current Payment Card Industry (PCI) standards.

Item 11

Periodically visit the Bakery, evaluate your compliance with the Franchise Agreement, Manuals, System and Standards, and advise you on changes necessary to bring the Bakery into System compliance.

Franchise agreement

We may modify, add or delete information from the Manuals from time to time in any form or fashion (the “Supplements”).

Item 12

You must establish and operate the Bakery only at the accepted location which we have expressly approved in writing according to Section 6 of the Franchise Agreement.

Item 11

You may not establish or maintain any social media sites utilizing any user names, or otherwise associating with the Marks, without our prior written consent.

Item 11

You must spend at least $10,000 in grand opening advertising promoting the opening of your Bakery within 4 weeks before (including advanced purchases during that period) you open the Bakery and within 8 weeks after you open the Bakery (the “Grand Opening Obligation”).

Item 11

Each calendar quarter, you must spend on local market advertising a reasonable amount you determine but not less than $1,000 each calendar quarter (the “Required Local Expenditure”).

Item 11

If we establish an advertising cooperative in a designated marketing area where you are located, you must participate and abide by any rules and procedures the cooperative adopts and we approve.

Item 8

you must purchase ingredients, goods, services, supplies, fixtures, equipment and inventory only from suppliers we have approved.

Item 8

you must purchase ingredients, goods, services, supplies, fixtures, equipment and inventory only from suppliers we have approved.

Item 8

This will require that you invest in additional equipment and that you incur fees from the credit card processing vendors that we designate and that you incur fees from the credit card processing vendors and banks that we designate.

Franchise agreement

You must pay all amounts you owe us by electronic funds transfer or draft.

Item 11

Each Bakery location that you open must retain 2 certified managers on staff during the first 90 days of operation.

Item 8

We are the only approved supplier of Proprietary Products, including breads, cakes, desserts and drinks, as well as our proprietary ingredients within them and items that bear the Marks, including, but not limited to, uniforms and packaging materials.

Item 8

You must purchase a POS System that is approved by us (the “POS System”).

Item 11

We will have independent access to the information that will be generated or stored in any POS or computer system, such as revenue, expense, scheduling, payroll, vendor, and other information.

Item 8

You must purchase a POS System that is approved by us (the “POS System”).

Item 11

We may charge you fees for refresher training courses and additional training.

Item 11

You and your Bakery Manager must attend each conference, convention, or program we require.