HQ-led decisions

Service Star Painters

Home services

Software purchasing control at Service Star Painters is centralized through the franchisor, which mandates a specific CRM, QuickBooks Online, and Google Business Profile across its system. The brand operates a small, early-stage footprint with 2 mapped locations split between Indiana and Hawaii, representing a limited but potentially growing addressable market for vendors. The 2026 FDD does not disclose named HQ executives, so initial outreach should target the franchisor's general corporate line.

Mandated & recommended tech

The systems vendors compete with

4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

CRM System
Mandatory
CrmItem 11

We will have independent access at any time to information you enter into the CRM system.

Google Business Profile
Mandatory
Industry softwareItem 11

your designated office must meet our minimum requirements, and the address of such office must be able to link to a Google business profile

QuickBooks OnlineIntuit Inc.
Mandatory
AccountingItem 11

you must also purchase ... QuickBooks online (licensed pursuant to the terms and conditions at https://quickbooks.intuit.com/global/terms-of-service/)

Software System
Mandatory
Proprietary systemItem 11

You must sign a software license agreement for the use of the Software System in the form prescribed by us or the designated supplier(s)

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderEmerging 20 99

The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.

VP SalesHead of SalesCROSales Director
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Live signals

Total units
0
0 franchised
Unit growth YoY
vs prior filing
AUV
Item 19, 2026
Royalty
7%
of gross sales
Ad fund
2%
national + local
Initial fee
$45K
per unit
Investment range
$69K–$137K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Service Star Painters

Service Star Painters presents a nascent opportunity for software vendors. The 2026 Franchise Disclosure Document maps just 2 operator locations, with one unit in Indiana and one in Hawaii. No multi-unit operators appear in the filing, and the brand does not disclose total unit counts or a breakdown between franchised and company-owned outlets. The average unit volume (AUV) is also not reported. For a vendor, this means the immediate addressable market is extremely small, but the centralized tech mandates signal that any sale would be a system-wide deployment rather than a unit-by-unit grind.

The brand operates in the home services segment and is headquartered in Florida. No parent company is listed, suggesting Service Star Painters is independently owned. The royalty rate is 7.0%, but the initial term length is not disclosed. Year-over-year unit growth figures are absent from the FDD, making it difficult to model future expansion. Vendors evaluating this account should weigh the small current footprint against the potential for early-stage influence if the franchisor accelerates growth.

Who controls software purchasing

The 2026 FDD does not name any HQ executives in Item 1. This lack of disclosed leadership means vendors cannot pinpoint a CIO, VP of Operations, or other typical buyer persona from the filing alone. However, the presence of multiple mandated technology systems strongly indicates that software purchasing is controlled at the franchisor level, not by individual franchisees. Initial outreach should be directed to the corporate office in Florida to identify the person responsible for technology and operations.

Because the system has only 2 mapped operators and no identified multi-unit franchisees, there is no alternative path through a large franchisee buying group. The franchisor is the sole gatekeeper for any software that would be deployed across the system.

Mandated and current tech stack

Service Star Painters mandates four technology systems according to the FDD. The named vendors are QuickBooks Online by Intuit Inc. for accounting and Google Business Profile for local presence management. The filing also lists a mandated CRM System and a generic Software System, but does not disclose the specific vendors for these two categories. This creates a clear displacement opportunity for CRM or operational software vendors who can demonstrate superior functionality to whatever unnamed system is currently in place.

The mandated stack covers core operational needs: customer relationship management, financial management, and local digital presence. Notably absent from the disclosed mandates are field service management, estimating, or marketing automation platforms, which could represent white space for complementary tools.

Procurement, renewals, and timing

The FDD provides no extract from Item 8, leaving the procurement model undefined. It is not clear whether the franchisor designates specific suppliers, maintains a list of approved vendors, or allows operators open purchasing discretion. Vendors should clarify this directly during initial conversations. Similarly, Item 17 renewal signals are absent, and the initial franchise term is not disclosed. Without term length or renewal data, there are no predictable contract windows to target. The best approach is to monitor the brand for any public announcements about system growth, leadership hires, or technology changes that might signal an opening.

How to read the Service Star Painters FDD

The 2026 FDD is embedded below for full reference. This document is filed with state franchise regulators and contains the legal and operational disclosures that govern the franchise system. Key sections for software vendors include Item 11 (franchisor's assistance, advertising, computer systems, and training), which lists the mandated technology, and Item 8 (restrictions on sources of products and services), which defines the procurement model. Review these sections to validate the tech stack and identify any supplier restrictions before building a pitch. For a ranked target list of franchise systems matched to your software category, talk to FranCloud.

Questions vendors ask

Service Star Painters, answered from the filing

The 2026 FDD does not list specific HQ executives. With mandated systems in place, purchasing decisions are centralized at the franchisor level. Vendors should contact the corporate office directly to identify the relevant decision-maker.
The FDD mandates a CRM System, QuickBooks Online by Intuit Inc., and Google Business Profile. An additional, generically named 'Software System' is also mandated, but the specific vendor is not disclosed.
The 2026 FDD maps 2 operator locations, with one unit each in Indiana and Hawaii. Total unit counts and the split between franchised and company-owned outlets are not disclosed in the filing.
The FDD does not contain an extract from Item 8 detailing procurement restrictions. Without this signal, it is unclear whether the franchisor designates specific suppliers or allows operators to purchase from approved or open sources.
The initial term length and Item 17 renewal signals are not disclosed in the 2026 FDD. Without term or renewal data, it is difficult to predict natural contract windows. Monitor the franchisor for growth or system change announcements.
The 2026 FDD was filed with state franchise regulators. You can review the full document using the embedded PDF viewer below to analyze the tech mandates and unit economics directly from the source.
Source

Read the filing itself

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Operator footprint

Who runs the locations

2 operators run 2 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit2

Top states by locations

IN1
HI1

Related Home services brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.