or Online Identifier without our prior written approval. (Franchise Agreement – Section 12.10.) This includes personal blogs, personal email addresses, common social networks like Facebook, Instagram,
From the filings
Scooter's Coffee
Quick service restaurantScooter's Coffee holds software purchasing at HQ: it is the sole supplier of the proprietary Dashboard Software franchisees must license, and it names the Designated Supplier for the required POS System. With 906 total units and franchised outlets growing, the addressable market is large and centrally controlled.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
ike Facebook, Instagram, TikTok, X (formerly known as Twitter), Snapchat, and Pinterest; professional networks, business profiles, or online review or opinion sites like LinkedIn, Google Business Prof
Identifier without our prior written approval. (Franchise Agreement – Section 12.10.) This includes personal blogs, personal email addresses, common social networks like Facebook, Instagram, TikTok, X
networks like Facebook, Instagram, TikTok, X (formerly known as Twitter), Snapchat, and Pinterest; professional networks, business profiles, or online review or opinion sites like LinkedIn, Google Bus
ent – Section 12.10.) This includes personal blogs, personal email addresses, common social networks like Facebook, Instagram, TikTok, X (formerly known as Twitter), Snapchat, and Pinterest; professio
anchise Agreement – Section 12.10.) This includes personal blogs, personal email addresses, common social networks like Facebook, Instagram, TikTok, X (formerly known as Twitter), Snapchat, and Pinter
without our prior written approval. (Franchise Agreement – Section 12.10.) This includes personal blogs, personal email addresses, common social networks like Facebook, Instagram, TikTok, X (formerly
roval. (Franchise Agreement – Section 12.10.) This includes personal blogs, personal email addresses, common social networks like Facebook, Instagram, TikTok, X (formerly known as Twitter), Snapchat,
Tok, X (formerly known as Twitter), Snapchat, and Pinterest; professional networks, business profiles, or online review or opinion sites like LinkedIn, Google Business Profile, or Yelp; live-blogging
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 3 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
The Franchisee shall establish and maintain at its own expense a bookkeeping and accounting system that conforms to the required specifications that the Franchisor may prescribe from time to time.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
The Franchisor shall have independent access to the POS System and the Proprietary Software and all information contained therein, and Franchisee shall not take or fail to take any action that would impede Franchisor’s ability to obtain and review such information.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Within 20 days after the end of each month, an income statement of the Store for such month and for the fiscal year to date, prepared in accordance with United States generally accepted accounting principles (“GAAP”) consistently applied, in the Franchisor’s recommended or required format;
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
As of the issuance date of this Disclosure Document, our affiliate, Scooter’s Coffee Supply Chain, is the Designated Supplier for the following equipment: brewers, grinders and ovens.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
The Franchisor reserves the right to designate, from time to time, a single supplier for any services, products, equipment, supplies or materials, or other item, which single supplier may be Franchisor or an affiliate of Franchisor.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
247244700Item 8
During their last fiscal year ended December 31, 2025, our affiliate Scooter’s Coffee Supply Chain received $247,244,700 in revenue from the sale of goods, products and services to franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We may derive revenue directly or in the form of rebates or other payments from suppliers, based on purchases made by our franchisee.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
28Item 8
We estimate that the purchase or lease of supplies, inventory and advertising and sales promotions materials which meet our specifications will represent approximately 28% to 36% of the total cost to operate your Store.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We charge a fee of $2,500 for our review of the item/alternative supplier.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
If the Franchisee desires to purchase or lease any products, services, supplies or materials from manufacturers, suppliers, contractors, consultants, installers, or distributors other than those previously approved by the Franchisor, the Franchisee shall, prior to purchasing any such products, services, supplies or…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
The Franchisee acknowledges that, as between the Franchisee and the Franchisor, the Franchisor has the sole rights to and interest in all telephone, telecopy or facsimile machine numbers and directory listings associated with any Mark.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
used to support the POS System must comply with the then-current regulations of the Payment Card Industry Data Security Standards (PCI-DSS) council or its successor and other regulations and industry standards applicable to the protection of customer privacy and credit card information, including the Fair and…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
The Franchisor shall have the right to examine the Franchised Location, including the inventory, products, equipment, materials or supplies, to ensure compliance with all standards and specifications set by the Franchisor.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
The Franchisor reserves the right to revise the Operations Manual from time to time as it deems necessary to update operating and marketing techniques or standards and specifications in any manner.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
Before entering into a letter of intent (LOI) or lease or purchasing property, the Franchisee must obtain the Franchisor’s written consent to any site proposed as a Franchised Location
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
Other than this website listing, you may not establish or maintain, or have established or maintained on your behalf, any other digital or electronic medium or method of communication, relating to or referring to us, the System, any of the Marks, or your Store, including any website, social media account, online…
Is a minimum grand opening advertising spend required?
YesFranchise agreement
The Franchisee shall spend $10,000 to $30,000, as determined by Franchisor, on local advertising, promotional events, marketing materials, and other activities that the Franchisor has approved to promote the grand opening of the Store.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You will participate in, support and contribute a proportionate share of the cost of any regional cooperative marketing and advertising programs we designate.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
you must purchase all coffee beans, syrups and sauces, sandwiches, burritos, baked goods (in areas where Scooter’s Coffee Supply Chain delivers such goods), smoothie mixes, paper goods (e.g., hot and cold cups, lids, napkins, etc.) and other items bearing any SCOOTER’S COFFEE logo or trademark, and equipment (e.g.…
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
The Franchisee shall purchase all equipment, products, services, supplies, materials and other items required for the construction and operation of the SCOOTER’S COFFEE Store licensed herein from manufacturers, suppliers, contractors, consultants, installers, or distributors designated by the Franchisor or, if there…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Upon signing the Franchise Agreement, you must sign and deliver to us and your bank all documents necessary to permit us to electronically debit your bank account for each week’s Royalty and National Marketing and Advertising Contribution payments and other amounts you owe us or to our affiliates.
Must the franchisee participate in a gift card program?
YesFranchise agreement
The Franchisee must participate in all gift card, gift certificate, and coupon or promotional programs Franchisor establishes, and honor the terms and conditions of these programs at Franchisee’s Store.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
You must ensure that a Principal Owner, Designated Manager, or shift supervisor is available at your Store at all times during operations.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
C. Standards and specifications for the leasehold improvements, interior design, layout, floor plan, signs, designs, products, inventory, uniforms, equipment, POS System, color and decor of the SCOOTER’S COFFEE Store.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You also must purchase or lease a POS System that meets our standards and specifications from our Designated Supplier.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
Under the Franchise Agreement, you must grant us independent unimpeded access to your Technology Systems and required software, including all information and data stored in them.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If it becomes necessary to provide the NSO Training program to any Designated Manager during your Franchise Agreement, we will provide the NSO Training program, but you must pay us our then-current training fee (currently, $500 per person).
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You must attend our franchisee conference each year.
The filing answers no to 3 questions
- Is there a franchisee advisory council, association or committee?Franchise agreement
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a customer loyalty or rewards program?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ committee: CEO/President + VP Ops + IT/CIO + Franchise + procurement involved.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Scooter's Coffee
Scooter's Coffee's 2026 FDD reports 906 total units — 882 franchised and 24 company-owned — with franchised outlets up 6.909% year over year. Item 19 reports a $999,869 average for Participating Kiosk and End Cap Stores open the entire 12-month measurement period, on a 6.0% royalty.
Who controls software purchasing
Item 2 of the FDD lists Scooter's Coffee's officers and their roles. Purchasing authority for technology sits squarely with HQ regardless: Scooter's Coffee is the sole supplier of the proprietary Dashboard Software that franchisees must license, and it names the Designated Supplier from which franchisees must purchase or lease the POS System, currently $13,200 to $13,650. Across the operator footprint, 53 operators run about 54 located units, including 1 multi-unit operator, concentrated in Texas, Tennessee, Oklahoma, Iowa, and Nebraska.
Tech named in the FDD, and what is actually required
Beyond the Dashboard Software and POS System, franchisees must purchase all Technology Systems and back-office computer hardware from an Approved or Designated Supplier and maintain a high-speed Internet connection so Scooter's Coffee can access store data. The FDD also names Facebook, Instagram, LinkedIn, Pinterest, Snapchat, TikTok, Twitter/X, and Google Business Profile.
Procurement, renewals, and timing
Scooter's Coffee designates specific suppliers for Proprietary Items — coffee beans, syrups and sauces, sandwiches, baked goods, smoothie mixes, paper goods, and branded merchandise — largely through its affiliate, Scooter's Coffee Supply Chain. Where no Designated Supplier is named, franchisees must use an Approved Supplier instead, and they cannot substitute an alternative once a Designated Supplier is set. The initial term is 10 years; Item 17 renewal requires advance notice, current compliance, proof of site control, a signed general release, a renewal fee, and store renovation where applicable.
How to read the Scooter's Coffee FDD
The embedded PDF viewer below carries Scooter's Coffee's 2026 Franchise Disclosure Document in full; Items 8, 11, 17, and 19 hold the detail summarized here.
Talk to FranCloud for a ranked target list of quick-service coffee franchisors with sole-source software mandates like Scooter's Coffee's.
Questions vendors ask
Scooter's Coffee, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Scooter's Coffee files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
53 operators run 54 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TX | 9 |
|---|---|
| TN | 5 |
| OK | 5 |
| IA | 5 |
| NE | 4 |
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.