RSVP

The vendor opportunity at RSVP

RSVP operates 55 franchised units, all of which must comply with HQ technology mandates. The brand’s average unit volume sits at $368,552, and franchisees pay a 7% royalty under a 10-year initial term. For software vendors, the addressable market is exactly those 55 locations—no company-owned units are disclosed in the 2025 FDD. Unit growth declined by roughly 3.5% year-over-year, so the installed base is contracting slightly, but every existing unit remains subject to the same tech requirements.

Who controls software purchasing

HQ holds the purchasing power. The FDD lists Joseph D’Aguanno as Chief Technology Officer, making him the most direct buyer for infrastructure, SaaS, and compliance tools. Other named executives include CEO Michael Marcantonio, Chief Administrative Officer Laura Pierce, Chief Development Officer Michael Cline, and COO/President of True Install Ramon Palmer, Jr. In a system this small, decisions likely involve a tight circle at the top. Vendors should expect a centralized evaluation process rather than franchisee-led adoption.

Mandated and current tech stack

RSVP mandates several specific systems. Adobe Creative Cloud is required, pointing to design-heavy workflows. A CRM set-up and a separate customer relationship management system are both listed as mandated, which may indicate a distinction between a platform and a configuration requirement. QuickBooks Online Plus by Intuit Inc. is the mandated financial software. Additionally, franchisees must use a designated print supplier’s platform. No traditional POS, payroll, or scheduling tools are named in the FDD, leaving those categories potentially open—or simply not disclosed.

Procurement, renewals, and timing

The 2025 FDD does not include an Item 8 extract, so the formal procurement model—whether designated supplier, approved supplier, or open—is unknown. Renewals, however, follow a clear pattern: compliant franchisees may obtain one successor franchise for 10 years, but the new agreement can contain materially different terms. Franchisees must meet a Gross Sales Threshold and publish a minimum number of luxury card packs per calendar year. If a franchisee fails those thresholds in any two calendar years, renewal is at risk. This creates a compliance-driven environment where mandated tech is non-negotiable, and vendors whose tools help franchisees hit sales or publishing targets could find a receptive audience.

How to read the RSVP FDD

The embedded PDF viewer below contains the full 2025 Franchise Disclosure Document filed with state regulators. For software vendors, the most actionable sections are Item 11 (franchisor’s assistance, advertising, computer systems, and training), which lists the mandated tech, and Item 1 (the franchisor and any parents, predecessors, and affiliates), which names the executives who control purchasing. Item 17 (renewal, termination, transfer, and dispute resolution) reveals the 10-year renewal cycle and the performance conditions that keep franchisees in the system. Because the operator footprint shows 42 mapped operators—six of them multi-unit—across roughly 48 located units, with concentrations in South Carolina (7), Florida (6), North Carolina (5), Texas (4), and Nebraska (4), vendors can prioritize outreach geographically even without a full unit list. For a ranked target list tailored to your software category, FranCloud can map the exact decision-maker paths inside this system.