HQ-led decisions

Rockin' Jump

Youth services

Software purchasing at Rockin' Jump is controlled at the franchisor level, with a mandated POS system shaping the core tech stack. The brand operates 39 total units—30 franchised and 9 company-owned—generating an average unit volume of $1,372,052. For vendors, this represents a compact but high-revenue target with centralized decision-making.

Mandated & recommended tech

The systems vendors compete with

1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

POS Systems
Mandatory
POSItem 11

training covering all facets of our operations, including safety training, the POS systems

Live signals

Total units
39
30 franchised
Unit growth YoY
-3.226%
vs prior filing
AUV
$1.37M
Item 19, 2022
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$60K
per unit
Investment range
$1.89M–$2.35M
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Rockin' Jump

Rockin' Jump is a youth-services franchise with 39 total units—30 franchised and 9 company-owned—as reported in its 2022 Franchise Disclosure Document. The brand posted an average unit volume of $1,372,052, with a 6.0% royalty rate and a standard 10-year initial term. Year-over-year unit growth declined by 3.226%, a signal that the system is in a period of modest contraction rather than rapid expansion. For software vendors, this means the addressable market is small but concentrated: 39 locations where a single HQ decision can unlock deployment across the entire system.

Who controls software purchasing

Purchasing authority sits at the franchisor level. The executive team listed in Item 1 of the 2022 FDD includes Elizabeth Blair (Chief Executive Officer), Bradford Smith (Vice President Global Franchise Development), David Matthew Lambeth (Senior Vice President – Real Estate and Development), Mike Revak (Senior Vice President – Franchise and Park Operations), and Michael Gray (Vice President of Marketing). For operational software—POS, scheduling, CRM, or safety compliance—Mike Revak is the most likely buyer given his oversight of franchise and park operations. Marketing technology decisions would route through Michael Gray. There is no parent company on file; Rockin' Jump appears independently owned, so no external corporate IT layer complicates the sales process.

Mandated and current tech stack

The 2022 FDD mandates POS Systems for all franchisees. The specific vendor is not named in the filing, which is common when the franchisor does not disclose brand-level supplier details in Item 11. This mandate means any POS-adjacent software—loyalty, gift cards, online booking, or payment processing—must integrate with whatever system is already in place. Vendors should probe for the incumbent during discovery. No other mandated or recommended technology systems are disclosed in the FDD.

Procurement, renewals, and timing

Item 8 of the FDD, which typically outlines procurement restrictions and designated suppliers, was not extracted in our corpus. Without that signal, the procurement model remains unknown: it could be a closed designated-supplier program or a more open approved-supplier framework. Vendors should clarify this early in conversations. On renewals, Item 17 provides a clear window: franchisees must give notice between 6 and 12 months before their 10-year agreement expires, and they may be required to sign a new agreement with materially different terms. This creates natural inflection points where operators might evaluate new software. With a 3.2% unit decline, some locations may be approaching non-renewal or transfer, which can also trigger technology reassessments.

How to read the Rockin' Jump FDD

The 2022 FDD is embedded below. It contains the full legal and operational disclosures Rockin' Jump filed with state franchise regulators. For software vendors, the most relevant sections are Item 1 (executives and ownership), Item 8 (procurement restrictions), Item 11 (mandated technology and supplier lists), and Item 17 (renewal and transfer conditions). These sections reveal who buys, what they must buy, and when contracts are likely to open. If you sell into franchised youth-services brands, FranCloud can help you build a ranked target list based on real FDD data like this.

Questions vendors ask

Rockin' Jump, answered from the filing

The executive team controls purchasing. Key contacts include CEO Elizabeth Blair and VP of Franchise Operations Mike Revak, who likely influence operational software decisions.
The 2022 FDD mandates POS Systems for franchisees. The specific vendor is not disclosed in the filing.
There are 39 total units: 30 franchised and 9 company-owned, as disclosed in the 2022 FDD.
The FDD does not include an Item 8 extract, so whether they use designated suppliers, approved suppliers, or an open model is not publicly disclosed.
With 10-year initial terms and renewal conditions requiring notice 6–12 months before expiration, windows may align with franchise agreement cycles. Unit count declined 3.2% YoY, suggesting possible consolidation or refresh opportunities.
The 2022 FDD was filed with state franchise regulators. You can view it using the embedded PDF viewer below.
Source

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