software services and electronic cash register system we require from our designated supplier, which we have the right to change at any time. Currently our designated supplier is ABC Fitness Solutions
From the filings
Retrofitness
FitnessSoftware purchasing at Retrofitness is controlled at the headquarters level, with Chief Executive Officer Andrew Alfano and Chief Financial Officer Robert Sprechman among the key executives listed in the 2026 FDD. The franchise mandates ABC Fitness Solutions and its proprietary software for operations. The addressable market consists of 77 total units, 76 of which are franchised.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
will be required to provide proof of your spend to us. You will be required to provide JNM with your credit card information; JNM will charge certain media purchases (i.e. Google, Facebook) directly t
n. You are strictly prohibited from promoting or listing your Outlet on any social media or networking website, including Facebook®, LinkedIn®, Groupon®, Living Social®, Twitter®, Instagram, TikTok, S
any extranet that you must acknowledge and sign. You are strictly prohibited from promoting or listing your Outlet on any social media or networking website, including Facebook®, LinkedIn®, Groupon®,
prohibited from promoting or listing your Outlet on any social media or networking website, including Facebook®, LinkedIn®, Groupon®, Living Social®, Twitter®, Instagram, TikTok, SnapChat, 36 Retrofit
g by the public that contains our registered trademarks 44 Retrofitness 2026 - MARYLAND without our prior written approval. You may not establish a Facebook®, MySpace®, Instagram, TikTok, SnapChat or
ge and sign. You are strictly prohibited from promoting or listing your Outlet on any social media or networking website, including Facebook®, LinkedIn®, Groupon®, Living Social®, Twitter®, Instagram,
fitness 2026 - MARYLAND without our prior written approval. You may not establish a Facebook®, MySpace®, Instagram, TikTok, SnapChat or similar page, post through Instagram® or on YouTube®, or utilize
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
You shall purchase and use accounting software approved or designated by Retrofitness in connection with the operation of the Outlet.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Retrofitness has the right to independently access any and all information on your POS and DGW System or in the approved accounting software (currently QuickBooks) at any time, without first notifying you.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
neither we nor any of our affiliates are currently approved suppliers or sell or lease products or services to you.
Is there a franchisee advisory council, association or committee?
YesItem 11
An Advertising Council for Retrofitness franchisees was formed in July of 2019.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
You must purchase and use the complete computer software services and electronic cash register system we require from our designated supplier, which we have the right to change at any time.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
1883521Item 8
Our revenue from such sources in 2025 was $1,883,521, approximately 14.7% of our total revenue of $12,790,657, as reported in our most recent audited financial statements for the period from January 1, 2025 to December 31, 2025.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may derive revenue or material consideration, including but not limited to equipment and or products, from any supplier, including the approved suppliers that you are required to use, including those listed in this Item.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
10Item 8
and will represent between 10% and 20% of your ongoing expenses.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
If you would like to purchase any of the items you are required to purchase from another supplier, you may submit our “Alternative Supplier Approval Form,” which is available to you upon request and the current Alternative Supplier Request Fee of $1,000
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you would like to purchase any of the items you are required to purchase from another supplier, you may submit our “Alternative Supplier Approval Form,”
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You further irrevocably assign Your telephone numbers listed on Exhibit 3 to Retrofitness.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
You shall at all times be compliant with all Payment Card Industry Data Security Standards, any and all requirements imposed by all applicable payment processors and payment networks, including credit card and debit card processors, and any and all state and federal laws, rules and regulations relating to data…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You must present customers with evaluation cards, forms, emails or surveys as the Franchisor may periodically prescribe, for return either electronically or by standard postal mail by the customers to Retrofitness.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Retrofitness and/or its designated agents or representatives may conduct periodic quality control and records inspections of the RETROFITNESS® Outlet at any time during the Term.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We will modify and update the Manual from time to time and you will required to routinely check the Manual we post on the intranet to ensure you are utilizing the most current version.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
Your franchise will be located at a single site, which must meet our standards and specifications and must be approved by us in advance.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not use the Trade Name or Marks on the internet, in any electronic advertising or social media, including but not limited to on Facebook®, TikTok, SnapChat®, Twitter®, Instagram®, YouTube®, or other similar electronic advertising or social media without our prior written consent (which we may condition or…
Is a minimum grand opening advertising spend required?
YesItem 11
you are required to spend at least thirty thousand dollars ($30,000) on grand opening advertising conducted in accordance with the Manual.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Once you open your Outlet to the public, you must spend a minimum of $25,000 in the first month, $15,000 in the second month, $15,000 in the third month and monthly thereafter a minimum of five thousand dollars ($5,000), or five percent (5%) of gross sales, whichever is greater, on local advertising (“Local…
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 11
Subject to applicable law, we have the right to require your participation in any and all national, regional and/or local advertising, promotional and related programs, including loyalty programs and rewards programs, we designate from time to time at your sole cost and expense.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
Subject to applicable law, we have the right to require your participation in any and all national, regional and/or local advertising, promotional and related programs, including loyalty
Operations
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
Unless we specify otherwise in writing, you must purchase all goods, items, products, equipment and services required for the development and operation of the Outlet from our approved or designated suppliers.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
When You sign this Franchise Agreement, You shall also sign an Authorization Agreement for Prearranged Payment, in the form of Exhibit 2 to this Agreement or any other form specified by Retrofitness, to enable Retrofitness to collect Your royalty payments and all other payments and fees due to Retrofitness by…
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
You shall maintain at all times a staff of competent, conscientious and trained employees sufficient to operate the RETROFITNESS® Outlet in compliance with Retrofitness’ standards.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase and use the complete computer software services and electronic cash register system we require from our designated supplier, which we have the right to change at any time.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
Retrofitness has the right to independently access any and all information on your POS and DGW System or in the approved accounting software (currently QuickBooks) at any time, without first notifying you.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
We reserve the right to charge you an Additional Training Fee of $500 per day per person until successful completion of the training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
If Retrofitness holds a conference, you shall be required to attend.
The filing answers no to 1 question
- Must the franchisee participate in a gift card program?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
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The vendor opportunity at Retrofitness
Retrofitness operates a compact but high-value franchise system of 77 total units, with 76 of those being franchised locations and a single company-owned gym. The brand's average unit volume (AUV) sits at $1,684,366, signaling healthy per-location revenue that can support meaningful software spend. For a SaaS vendor, the immediate addressable market is those 76 franchised doors, concentrated heavily in New Jersey (21 units) and New York (9 units), with smaller clusters in Pennsylvania (3), Florida (3), and Connecticut (2). The operator base is entirely single-unit owners—55 mapped operators, none with more than one location—meaning no multi-unit franchisee can make a bulk purchasing decision across a portfolio. Every sale runs through headquarters.
Who controls software purchasing
The 2026 Franchise Disclosure Document names the leadership team that controls purchasing. Chief Executive Officer Andrew Alfano and Chief Financial Officer Robert Sprechman are the top economic buyers. Chief Operations Officer Todd Scartozzi likely owns day-to-day operational technology decisions, while Chief Brand Officer Kim Gouch may influence customer-facing or marketing tech. Todd Shugarman, Executive Vice President of Real Estate and Development, rounds out the C-suite. With no multi-unit operators and a fully mandated tech stack, the buying center is centralized at HQ. A vendor's pitch must speak to operational efficiency and integration capability, not local franchisee autonomy.
Mandated and current tech stack
Retrofitness mandates two specific systems: ABC Fitness Solutions and ABC proprietary software. This is a locked-down environment. Any vendor selling complementary or replacement software must demonstrate a seamless integration path with the ABC ecosystem or a compelling reason to displace it. The mandate covers core operational functions, though the FDD does not break out whether this includes payment processing, member management, scheduling, or back-office accounting. Assume the ABC stack touches the critical operational workflow. The absence of any other named vendors in the FDD suggests a tightly controlled, single-provider strategy at present.
Procurement, renewals, and timing
The FDD does not extract specific procurement restrictions under Item 8, leaving the formal purchasing model undefined in the public filing. However, the existence of a mandated technology stack implies a designated or approved supplier framework in practice. Franchise agreements run for an initial 10-year term and are renewable for successive 10-year terms contingent on good standing and payment of a renewal fee. These decadal cycles create natural inflection points for system-wide technology evaluations. With no year-over-year unit growth data disclosed, the system appears stable rather than in rapid expansion, making displacement of incumbents the primary sales motion rather than new-store rollouts.
How to read the Retrofitness FDD
The full 2026 FDD is embedded below. Vendors should focus on Item 11 for the complete text of the technology obligations and any exceptions, Item 8 for any undisclosed supplier restrictions that may appear in the full document, and Item 19 for financial performance data that contextualizes per-unit software budgets. The executive list in Item 1 identifies your targets. For a ranked list of franchise systems that match your ideal customer profile, including technology mandate signals and operator concentration data, FranCloud can build that target list.
Questions vendors ask
Retrofitness, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Retrofitness files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
55 operators run 55 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NJ | 21 |
|---|---|
| NY | 9 |
| PA | 3 |
| FL | 3 |
| CT | 2 |
Ownership
The portfolio behind Retrofitness
unknown of fierce brands.
Related Fitness brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.