re.com/, 40 Citation Ln, Lititz, PA, 17543-7604, Phone: (717) 381-4840 POS System Square: 1455 Market Street, San Francisco, CA, 94103, (415) 375-3176, https://squareup.com/signup PAYROC Processor, –
From the filings
Repicci's Real Italian
Quick service restaurantAt Repicci's Real Italian, software purchasing decisions are driven by a small HQ leadership team including CEO Michelle L. Repici and Marketing Manager Brandon Naughton. The franchise currently mandates Payroc for payments and operates 26 franchised locations, primarily in Wisconsin. With 23.81% year-over-year unit growth, software vendors have a small but expanding addressable market.
For software vendors selling into US franchise brands.
Live signals
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
//www.webstaurantstore.com/, 40 Citation Ln, Lititz, PA, 17543-7604, Phone: (717) 381-4840 POS System Square: 1455 Market Street, San Francisco, CA, 94103, (415) 375-3176, https://squareup.com/signup
el 34.42 Insurance 944.76 Interest Paid 701.39 Legal & Professional Services 3,075.00 Meals & Entertainment 442.58 Office Supplies & Software 687.12 Other Business Expenses 241.62 QuickBooks Payments
Franchisor behaviours
What the franchisor requires
15 requirements the franchisor states in this filing, each in its own words; 13 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Franchisee acknowledges and agrees that the Franchisor has access to all Business Records with respect to customers, clients, employees, and other service professionals of, and related to, the franchised Franchise including, without limitation, all databases (whether in print, electronic or other form), including all…
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee must submit to Franchisor current financial statements and other reports as Franchisor may reasonably request to evaluate or compile research data on any operational aspect of the Franchise.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Purchases from Us: You must purchase the proprietary products, including, but not limited to, Gelato, Sorbetto and Italian Ice, cups, spoons, and lids only from Us.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Franchisor reserves the right to periodically change, improve, or further develop the System, or any part of the System.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
286006Item 8
In the Fiscal Year ended December 31, 2024, we received $286,006. from these required purchases, which represents 76% of our total revenues of $374,374.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 11
We may receive rebates from the suppliers for these purchases.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase, lease or use any products that we have not previously approved, or purchase or lease from a supplier we have not previously approved, you must submit a written request for approval or you must request the supplier to do so.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
The Franchisee acknowledges as between the Franchisor and the Franchisee, the Franchisor has the sole rights to, and interest in, all numbers, addresses, domain names, locators, directories and listings used by Franchisee to
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor shall have the right to observe Franchisee and its customers/clients rendering services, to confer with Franchisee’s employees and
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may periodically update and revise the Manual.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee may not establish a presence on the Internet except as we may specify, and only with our prior written consent.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase the proprietary products, including, but not limited to, Gelato, Sorbetto and Italian Ice, cups, spoons, and lids only from Us.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You will be required to purchase your OU only from our designated supplier listed below, or from another vendor we may designate in the future.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
All payments must be made by any method Franchisor reasonably specifies, including check, cash, certified check, money order, credit or debit card, automatic pre-authorized payment plan, electronic funds transfer, or payment in advance.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
We will charge you an Additional Assistance fee only if you require additional assistance at your Outlet after the assistance provided as part of the Initial Training unless we deem that assistance becomes excessive or we deem during the term of your Agreement that remedial training is necessary.
The filing answers no to 13 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Item 7
- Is there a franchisee advisory council, association or committee?Item 11
- Does the franchisor charge a fee to evaluate a proposed supplier?
- Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?Item 11
- Must the franchisor approve the franchisee's site or location before opening?Franchise agreement
- Is a minimum grand opening advertising spend required?
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Franchise agreement
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?Item 11
- Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?Item 11
- Does the franchisor have independent access to the data in the franchisee's POS or computer system?Item 11
- Must the franchisee use a CRM system designated or approved by the franchisor?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Repicci's Real Italian
Repicci's Real Italian is a quick-service Italian ice concept headquartered in Alabama and operating 26 franchised locations. Unit count grew 23.81% year-over-year, signaling an active development cycle. For software vendors, the immediate addressable market is small—26 locations—but the growth trajectory creates a stream of new-unit implementations and potential stack evaluations at existing stores. Franchisees are concentrated in Wisconsin, with a single mapped operator on file running one location; no multi-unit operators with two or more units appear in the current operator footprint. The franchisor is part of Cardiff International, a parent entity whose structure could influence centralized purchasing decisions.
Who controls software purchasing
The 2025 FDD lists Michelle L. Repici as Chief Executive Officer and Brandon Naughton as Marketing Manager. Dodd Williams serves as Operations Manager, and Dr. Robert Needham is Director of Franchise Development. Founder Frank D. Repici is also named. No CIO, CTO, or VP of Technology is disclosed. This flat leadership structure suggests that technology buying authority rests with the CEO or operations lead, with marketing likely influencing customer-facing tools. Software vendors selling operational or marketing platforms should route outreach through Brandon Naughton for engagement tools and Dodd Williams for store-level systems, while recognizing that final budget authority likely sits with Michelle L. Repici.
Mandated and current tech stack
Item 11 signals from the 2025 FDD name Payroc as a mandated vendor. No other specific POS, scheduling, inventory, or online ordering systems appear in the available data. The absence of an extensive tech mandate could mean franchisees have discretion over many software categories, or that additional systems are recommended rather than required and not captured in current extracts. Vendors should read the embedded FDD directly for a complete mandated-vendor list and any approved-supplier designations.
Procurement, renewals, and timing
Item 8 procurement signals were not extracted, so whether Repicci's uses designated suppliers, approved suppliers, or an open procurement model is not publicly known from this data set. Initial franchise terms run 5 years. In good standing, franchisees can renew for one additional 5-year term, though the new agreement may contain materially different terms beyond territory and royalty rate. Renewal windows tied to these 5-year cycles create natural software-evaluation moments, particularly as franchisees approach the end of their initial term. Outside renewals, new-unit openings—driven by the brand's 23.81% growth rate—offer recurring software onboarding events. Sales cycles should account for a single decision-maker per unit given the predominantly single-unit operator base.
How to read the Repicci's Real Italian FDD
The full 2025 Franchise Disclosure Document is embedded on this page. For software sales intelligence, focus on Item 8 (supplier and procurement requirements), Item 11 (franchisor's obligations, including tech and training mandates), and Item 17 (renewal, termination, and transfer conditions). Cross-reference Item 1 executives with LinkedIn to map the current org chart. With only 26 units and concentrated leadership, Repicci's Real Italian is a relationship-driven sale; use the FDD to ground your pitch in operational facts before contacting HQ. If you need a ranked target list of franchises aligned to your software category, FranCloud can build one from live FDD data.
Questions vendors ask
Repicci's Real Italian, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Repicci's Real Italian files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| WI | 1 |
|---|
Ownership
The portfolio behind Repicci's Real Italian
unknown of cardiff international.
Related Quick service restaurant brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.