The vendor opportunity at Relive
Relive is a health-services franchise based in Florida with 27 total units—26 franchised and 1 company-owned. The system grew unit count by 13.043% year-over-year, adding new locations in a concentrated geographic footprint that currently spans at least Florida and New York. No multi-unit operators are on file; the two mapped operators each control a single location. For software vendors, the addressable market is small at 27 units, but the franchisor’s centralized control over technology creates a single point of sale: if you win HQ, you win the system.
Average unit volume is not disclosed in the most recent FDD. The royalty rate is 6.0%, and the initial franchise term runs 10 years. Renewal terms are 5 years, subject to conditions including execution of a new franchise agreement and a general release of Relive and others. The renewal provision explicitly warns that the protected area and royalty fee may be materially different from the original contract, though the royalty fee will not exceed what Relive then imposes on similarly situated renewing franchisees.
Who controls software purchasing
The FDD does not name specific HQ executives, so the exact buying center—whether a CIO, VP of Operations, or founder-led decision—is not publicly available. However, the presence of eight mandated technology systems signals that software purchasing authority sits firmly at the franchisor level. Franchisees are not free to choose their own tools; compliance with the mandated stack is a condition of the franchise relationship. Vendors should prepare to engage directly with Relive’s leadership team and expect a top-down evaluation process rather than a bottoms-up, franchisee-driven adoption cycle.
Mandated and current tech stack
Relive’s Item 11 disclosures mandate eight named systems: Acuity, Belotero, Driply, Highlevel, HydraFacial, Radiesse, Salesforce, and Salesforce CRM. This stack blends clinical or aesthetic-device platforms (Belotero, HydraFacial, Radiesse) with operational and marketing tools (Acuity for scheduling, Highlevel for marketing automation, Driply, and Salesforce for CRM). For a vendor selling adjacent software—such as ERP, payroll, business intelligence, or compliance tools—the key question is whether Relive’s existing mandates leave room for integration or replacement. The heavy Salesforce presence suggests a willingness to invest in enterprise-grade platforms, but any new tool must demonstrate clear compatibility with the mandated ecosystem.
Procurement, renewals, and timing
The FDD does not include an Item 8 procurement extract, so Relive’s supplier-designation model—whether designated, approved, or open—is not publicly disclosed. Renewal terms are 5 years, and the renewal conditions include a general release and the possibility of materially different contract terms. This structure means that even incumbent vendors may face renegotiation at renewal. With 13% unit growth, new-location openings may offer a more predictable entry point than waiting for renewal cycles. Vendors should monitor state franchise registrations for new-unit filings as a leading indicator of upcoming technology needs.
How to read the Relive FDD
The Relive Franchise Disclosure Document was filed with state franchise regulators in 2026. For software vendors, the most actionable sections are Item 11 (the mandated tech stack listed above), Item 17 (renewal and termination terms that signal contract windows), and Item 8 (procurement restrictions, though not extracted here). The embedded PDF viewer below contains the full document. Focus on any supplier-designation language in Item 8, the technology obligations in Item 11, and the renewal conditions in Item 17 to build a timeline and a compliance case for your product. When you are ready to prioritize franchise accounts by tech-stack fit and decision-maker access, FranCloud can help you build a ranked target list.