IdentifixIdentifix
Mandatory. The Business Management and Technology System will use third-party software from our approved vendors. Currently, franchisees are required to use Tekmetric, My Shop Manager, and Indentifix cloud-bas
From the filings
HQ-led decisions
Rad Air Franchise Systems
Automotive servicesSoftware purchasing at Rad Air Franchise Systems is controlled at the headquarters level, led by Founder/President/CEO Andy Fiffick and VP of Franchise Development and Operations William Snow. The franchisor mandates a tightly integrated tech stack including Tekmetric, Identifix, and My Shop Manager across its 10 total units. With an AUV of $1,000,000 and a concentrated footprint, the addressable market is small but highly standardized for vendors who can align with mandated systems.
For software vendors selling into US franchise brands.
Live signals
Total units
10
8 franchised
Unit growth YoY
—
vs prior filing
AUV
$1.00M
Item 19, 2021
Royalty
6%
of gross sales
Ad fund
3%
national + local
Initial fee
$50K
per unit
Investment range
$146K–$573K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
3 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9%of gross sales (FY2022)
15% reference
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
My Shop ManagerMy Shop Manager
Mandatoryd Internet connection. The Business Management and Technology System will use third-party software from our approved vendors. Currently, franchisees are required to use Tekmetric, My Shop Manager, and
TekmetricTekmetric
Mandatorya high-speed Internet connection. The Business Management and Technology System will use third-party software from our approved vendors. Currently, franchisees are required to use Tekmetric, My Shop M
FacebookMeta
y year shall be applied toward the following years’ expenditures. Digital Marketing. We may, in our sole discretion, establish and operate websites, social media accounts (such as Facebook, Twitter, I
InstagramMeta
lied toward the following years’ expenditures. Digital Marketing. We may, in our sole discretion, establish and operate websites, social media accounts (such as Facebook, Twitter, Instagram, Pinterest
PinterestPinterest
the following years’ expenditures. Digital Marketing. We may, in our sole discretion, establish and operate websites, social media accounts (such as Facebook, Twitter, Instagram, Pinterest, etc.), app
TwitterX
ll be applied toward the following years’ expenditures. Digital Marketing. We may, in our sole discretion, establish and operate websites, social media accounts (such as Facebook, Twitter, Instagram,
Franchisor behaviours
What the franchisor requires
22 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You, at all times, must give us unrestricted and independent electronic access (including users IDs and passwords, if necessary) to the Business Management and Technology System for the purposes of obtaining the information relating to the Franchised Business.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We or our affiliates may receive revenues or profits or other material consideration from the purchases you make from us, our affiliates, or from other approved suppliers.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may, at any time, in our discretion, change, delete, or add to any of our specifications or quality standards.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
We estimate that the cost to purchase and lease all equipment, inventory and other items and services that we require you to obtain from us or our affiliates, from designated suppliers, or in accordance with our specifications ranges from 50% to 75% of the total cost to purchase and lease equipment, inventory, and…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You agree to pay us an amount not to exceed the reasonable cost of the inspection and our actual cost of testing the proposed product or evaluating the proposed service or service provider, including personnel and travel costs, whether or not the item, service, supplier, or service provider is approved.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you would like to offer products or use any supplies, Operating Assets, or services that we have not approved or to purchase or lease from a supplier or service provider that we have not approved, you must submit a written request for approval and provide us with any information that we request.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 1
You must ensure compliance with the Payment Card Industry Data Security Standard Requirements and Security Assessment Procedures and other applicable payment card industry requirements (“PCI Requirements”).
Franchise management
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may amend, modify, or supplement the Manuals at any time, so long as such amendments, modifications, or supplements will, in our good faith opinion, benefit us and our existing and future franchisees or will otherwise improve the System.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
Your franchise is for the specific Site that we approve.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You are not authorized to have a website for your Franchised Business or to have a webpage related to your Franchised Business in any third-party website, including, without limitation, social networking sites.
Is a minimum grand opening advertising spend required?
YesItem 11
Business, you must spend a minimum of $35,000 for grand opening advertising and promotion in the 90 to 120 days prior to opening the Franchised Business and the 30 days after opening the Franchised Business in accordance with a plan that you must submit to us.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend at least five percent (5%) of your monthly Gross Revenue on local advertising and promotional activities (the “Marketing Spending Requirement”).
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
However, you must join and actively participate in any organizations or associations of franchisees or advertising cooperatives that we establish or that are established at our direction for the purpose of promoting, coordinating, and purchasing advertising in local, regional, or national areas where there are…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must offer all products or services that we designate as mandatory.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You are required to purchase most of the components of the Business Management and Technology System that we specify from suppliers that we approve or designate, including the software, computer, tablets, equipment required to connect to our technology platform, and credit card scanner.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
We may require you to purchase merchant processing services from us, our affiliates or an approved vendor we select.
Must the franchisee participate in a gift card program?
YesItem 11
You must participate in all in-Franchised Business promotional programs that we offer to franchisees.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
At all times that your Franchised Business is open for business, it must be under the personal, on-premises supervision of either you, your Operating Principal, your Key Manager, or a trained attendant.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You may not use any other cash registers or computer systems in your Franchised Business.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You, at all times, must give us unrestricted and independent electronic access (including users IDs and passwords, if necessary) to the Business Management and Technology System for the purposes of obtaining the information relating to the Franchised Business.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
Currently, franchisees are required to use Tekmetric, My Shop Manager, and Indentifix cloud-based software programs in the operation of the Franchised Business.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may charge a reasonable fee for each trainer assigned to your Franchised Business and any remedial training.
The filing answers no to 3 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Is attendance at an annual convention or conference mandatory for the franchisee?
The vendor opportunity at Rad Air
Rad Air Franchise Systems operates a small, tightly controlled network of 10 automotive service locations—8 franchised and 2 company-owned—all concentrated in Ohio. The average unit volume reaches $1,000,000, with a 6.0% royalty rate. For software vendors, the immediate addressable market is limited to these 10 units, but the franchisor’s centralized control and mandated tech stack create a clear path to adoption: win HQ, and you win the system.
The unit-band split shows all mapped operators fall in the 1-unit category, with zero multi-unit operators reported. This means every location is either company-run or a single-unit franchisee, reinforcing HQ’s role as the sole technology decision-maker. No parent company exists; Rad Air appears independently owned.
Who controls software purchasing
Software purchasing authority sits squarely with Rad Air’s headquarters. The 2022 FDD lists Andy Fiffick, Founder, President, and CEO, as the top executive, supported by William Snow, VP of Franchise Development and Operations, and Elissa Fiffick, Secretary and Treasurer. For a vendor pitching operational or business management software, Andy Fiffick and William Snow are the likely buying center. There is no CIO or CTO named, so the decision-making group is lean and executive-driven.
Because the franchise system has no multi-unit operators, there is no secondary buying layer at the franchisee level. All technology mandates flow from HQ to the 8 franchised locations and the 2 company-owned units. This simplifies the sales process but also raises the stakes: a single “no” from leadership closes the entire system.
Mandated and current tech stack
Rad Air’s 2022 FDD mandates six specific technology systems, making this one of the more prescriptive tech environments in automotive services franchising. The mandated systems are:
- Business Management and Technology System
- Identifix
- My Shop Manager
- Shop Management System
- Tekmetric
- The Portal
Additionally, the franchisor requires use of third-party site selection assistance software. This stack covers shop management, diagnostics (Identifix), and business operations, leaving little room for unsanctioned alternatives. Vendors offering complementary or replacement tools must demonstrate integration capability with Tekmetric and My Shop Manager at minimum. The presence of both a generic “Shop Management System” and the specific “Tekmetric” suggests Tekmetric may serve as the primary shop management platform, but the FDD does not clarify the overlap.
Procurement, renewals, and timing
Procurement signals are absent from the 2022 FDD. Item 8, which typically discloses designated suppliers, approved suppliers, or rebate arrangements, contains no extract in the available data. This means the franchisor’s formal procurement model—whether it uses designated suppliers, maintains an approved vendor list, or allows open purchasing—is not disclosed. Vendors should approach with the assumption that HQ controls vendor selection tightly given the mandated tech stack.
Renewal and contract timing are similarly opaque. The initial franchise term length is not disclosed, and Item 17, which covers renewal, modification, and termination, provides no extract. Without term or renewal data, predicting software contract windows is not possible from the 2022 filing alone. Vendors should monitor any updates in subsequent FDDs or engage HQ directly to understand purchasing cycles.
How to read the Rad Air FDD
The 2022 Rad Air Franchise Disclosure Document is embedded below for full review. This document is filed with state franchise regulators and contains the legal and operational disclosures that govern the franchise system. Key sections for software vendors include Item 11 (franchisor’s assistance, advertising, computer systems, and training), where the mandated tech stack is detailed, and Item 8 (restrictions on sources of products and services), though in this case Item 8 yields no extract. Reviewing the FDD directly is the most reliable way to validate the tech mandates and identify any undisclosed procurement requirements before approaching HQ.
For a ranked target list of franchise systems aligned to your software category, FranCloud can help you prioritize opportunities like Rad Air based on tech mandates, unit counts, and decision-maker access.
Questions vendors ask
Rad Air Franchise Systems, answered from the filing
Founder, President, and CEO Andy Fiffick and VP of Franchise Development and Operations William Snow are the key executives listed in the 2022 FDD. They control technology mandates and procurement decisions.
Rad Air mandates a Business Management and Technology System, Identifix, My Shop Manager, a Shop Management System, Tekmetric, and The Portal. Third-party site selection assistance software is also mandated.
Rad Air has 10 total units: 8 franchised and 2 company-owned. All mapped units are in Ohio, with no multi-unit operators reported in the 2022 FDD.
The 2022 FDD does not disclose a designated or approved supplier model in Item 8. Procurement signals are absent, so the model remains unconfirmed from available data.
The initial term length and renewal windows are not disclosed in the 2022 FDD. Without Item 17 data, contract timing cannot be estimated from the available filing.
The 2022 Rad Air FDD was filed with state franchise regulators. You can view the embedded PDF viewer below to read the full disclosure document directly.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Rad Air Franchise Systems files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
3 operators run 3 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit3
Top states by locations
| OH | 2 |
|---|
Related Automotive services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.