From the filings
Software purchasing at R3VIVE Franchise is controlled at the corporate level, with President and CEO Domenic Iacovone and CFO Samantha Iacovone named in the 2022 FDD. The system already mandates Acuity for patient scheduling, Highlevel, and Salesforce CRM. With 10 total units (6 franchised, 4 company-owned) and 50% year-over-year unit growth, the addressable market is small but expanding rapidly for vendors who align with the mandated stack.
For software vendors selling into US franchise brands.
Live signals
6% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2022)
15% reference
Mandated & recommended tech
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Product and Services provided: As required to features and benefits 8 demonstrate Stuart, FL competency Pricing packages of various As required to services/programs offered 8 demonstrate Stuart, FL competency As required to Acuity: patient scheduling system 8 demonstrate Stuart, FL competency As required to Patient onboarding and discharge 4 demonstrate Stuart, FL competency Total 54 40-240
Number of Hours of Number of Hours of Subject Classroom Training On-the-Job Training Location Customer Service: phone and in As required to office contact 4 demonstrate Stuart, FL competency As required to Lead generation software: how to 8 demonstrate Stuart, FL use Highlevel competency CRM Software: how to use As required to SalesForce 10 demonstrate Stuart, FL competency As required to Patient Management / Retention 4 demonstrate Stuart, FL competency As required to POS System 0 demonstrate Stuart, FL competency
Currently, you may purchase the POS hardware and office computer hardware of your choice; however, the hardware must be compatible with a POS system. The cost of the POS and computer system ranges from $750 to $1,000. The cost for payment processing is 2.5% to 3% of revenue processed. We do not derive any income, commission or fee for the POS System or merchant processing system. Salesforce is the patient management software and costs $165 per license per month with a minimum of 2 licenses per location for a total of $480 per month. We expect the cost of hardware and software, including upgrades and enhancements to the software, to be less than 2% of all your purchases and leases for the establishment and operation of the Clinic. You are required to upgrade or update these systems during the term of the Franchise Agreement, and there is no contractual limitation on the frequency and the cost of the obligation and we do not provide these services to you. We estimate that the current annual cost of any optional and/or required maintenance/support contract, including upgrades/updates, may be up to $6,000, depending on numbers and types of equipment.
Franchisor behaviours
19 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 13 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have the right to access and retrieve any data and information from your computer system that we deem appropriate, including electronically polling the daily sales and other data of the Clinic.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We have also developed and continue to develop certain proprietary products, such as Revive MD Supplements, which you must purchase from us and/or any affiliates we may now or in the future designate, or our approved or designated suppliers.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
we have the right to require you to purchase certain Approved Services and Products, only from us, our affiliates, or other suppliers or distributors approved or designated by us.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We may collect and retain certain manufacturing allowances, marketing allowances, rebates, credits, monies, payments and benefits (collectively, “Allowances”) offered to us or to our affiliates by manufacturers, suppliers and distributors based upon your purchases of products and other goods and services.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
approximately 50% to 60% in the continuing operation of the Clinic.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You will bear all costs associated with the supplier approval.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you desire to use any services or products that we have not approved, you must first send us sufficient information, specifications and samples for us to determine whether the service or product complies with our standards and specifications or whether the supplier meets our approved supplier criteria.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Conduct inspections of the Clinic.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 8
We may periodically change our standards and specifications at our sole discretion.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must submit a site report, in the form specified by us, for the proposed site within the Area that meets our standard site selection criteria for demographic characteristics, traffic patterns, parking, character of neighborhood, competition from other businesses within the Area, the proximity of competing…
Marketing
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesFranchise agreement
You must make minimum advertising, and other payments, regardless of your sales levels.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You must participate in all advertising, marketing, promotions, research and public relations programs instituted by the National Marketing Fund or any Regional Marketing Fund.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase all supplements and other inventory items from us or designated or approved suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase all supplements and other inventory items from us or designated or approved suppliers.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We may debit your bank account for Royalty Fees due.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
ITEM 15. OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS Your Clinic must, at all times, be under the direct, on-premises supervision of a Certified Manager who has satisfactorily completed our training program as described in Item 11.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have the right to access and retrieve any data and information from your computer system that we deem appropriate, including electronically polling the daily sales and other data of the Clinic.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
We have developed a software package with Salesforce, and this software is to be used as a CRM and ERM system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If your Clinic receives inspection reports from us which are unsatisfactory in any manner, we may require your Certified Managers to attend refresher courses at locations designated by us.
R3VIVE Franchise operates in the personal-services segment with a total of 10 units—6 franchised and 4 company-owned—according to its 2022 Franchise Disclosure Document. The system grew units by 50% year-over-year, signaling an expanding footprint. For software vendors, the immediate addressable market is limited to these 10 locations, but the growth trajectory suggests future openings could increase the seat count. Average unit volume (AUV) is not disclosed in the most recent FDD.
The 2022 FDD identifies Domenic Iacovone as President and CEO and Samantha Iacovone as CFO. Gina Iacovone serves as Chief Franchise Officer, and Kameron Harris is President of Franchise Operations. With a small, HQ-heavy structure and multiple mandated technology systems, software purchasing decisions are centralized. Vendors should expect to engage directly with the C-suite rather than a decentralized network of franchisees. No operator footprint is mapped in our corpus, reinforcing the HQ-controlled dynamic.
R3VIVE mandates three specific systems across its network. Acuity serves as the patient scheduling system. Highlevel is also mandated, though its exact function (marketing automation or CRM-adjacent) is not detailed in the FDD extract. Salesforce CRM by Salesforce, Inc. is the mandated customer relationship management platform. These mandates appear in the FDD and represent non-negotiable components of the franchisee technology environment. Any vendor pitching R3VIVE must address integration or displacement within this stack.
The FDD does not include an Item 8 extract, so the formal procurement model—whether designated supplier, approved supplier, or open—is not disclosed. Item 17 outlines two successive 5-year renewal terms, each contingent on notice, satisfaction of monetary obligations, compliance with the Franchise Agreement, execution of a new Franchise Agreement, and a general release of R3VIVE and others. These renewal windows, occurring at years 10 and 15 from the initial agreement, may create natural openings for software evaluation and vendor switching. The 2022 filing year suggests the current term is relatively fresh, but vendors should monitor the system's growth pace for ad-hoc purchasing triggers.
The 2022 FDD is embedded below for full-text review. It was filed with state franchise regulators and contains the legal and operational disclosures that govern the franchise system. Key sections for software vendors include Item 11 (franchisor's obligations) for mandated technology, Item 8 (restrictions on sources of products and services) for procurement rules—though absent here—and Item 17 (renewal, termination, transfer) for contract cycle intelligence. The executive roster in Item 1 identifies the buying center. Use this document to validate your integration points and identify the decision-makers before outreach. For a ranked target list of franchise systems aligned with your software category, FranCloud can help.
Complete royalty terms are not confirmed.
Questions vendors ask
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Operator footprint
11 operators run 11 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| FL | 5 |
|---|---|
| MD | 1 |
| MN | 1 |
| TX | 1 |
Related Personal services brands
Primary franchise filings · updated June 2026. Read the original filing for definitions, conditions, and qualifications.