CloverFiserv
Mandatoryle system. The configuration of your system (including number of required terminals) will depend on the size and layout of your Restaurant. The approved supplier for the Toast and Clover point of sale
From the filings
HQ-led decisions
Planet Wings
Quick service restaurantSoftware purchasing at Planet Wings is controlled by the franchisor, though no HQ executives are listed in the 2024 FDD. The brand mandates Microworks as its POS system and Facebook and Twitter for social media, with 10 units across New York and New Jersey. With only 6 franchised locations, the addressable market is small, but the mandated tech stack indicates a centralized decision-making structure.
For software vendors selling into US franchise brands.
Live signals
Total units
10
6 franchised
Unit growth YoY
-14.286%
vs prior filing
AUV
—
Item 19, 2024
Royalty
6%
of gross sales
Ad fund
1%
national + local
Initial fee
$25K
per unit
Investment range
$421K–$844K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2024)
15% reference
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
MicroworksMicroworks
Mandatory00 Annually Payable to the approved POS Maintenance supplier. You must have a Contract maintenance contract for your point of sale system On-line Ordering Fee $100 Monthly Paid to Microworks POS. You
FacebookMeta
he intranet that you must acknowledge and/or sign. You are strictly prohibited from using the Marks or promoting your business using any social and/or networking Websites, such as Facebook, Twitter, L
InstagramMeta
nowledge and/or sign. You are strictly prohibited from using the Marks or promoting your business using any social and/or networking Websites, such as Facebook, Twitter, LinkedIn, Instagram or TikTok.
LinkedInLinkedIn
u must acknowledge and/or sign. You are strictly prohibited from using the Marks or promoting your business using any social and/or networking Websites, such as Facebook, Twitter, LinkedIn, Instagram
TikTokTikTok
or sign. You are strictly prohibited from using the Marks or promoting your business using any social and/or networking Websites, such as Facebook, Twitter, LinkedIn, Instagram or TikTok. We may sell
TwitterX
t that you must acknowledge and/or sign. You are strictly prohibited from using the Marks or promoting your business using any social and/or networking Websites, such as Facebook, Twitter, LinkedIn, I
Franchisor behaviours
What the franchisor requires
22 requirements the franchisor states in this filing, each in its own words; 7 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
The computer system is designed to enable us to have immediate independent access to the information monitored by the computer system, and there is no contractual limitation on our access or use of the information we obtain.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You shall, at your expense, submit to us, in the form prescribed by us, a profit and loss statement for each month (which may be unaudited) for you within fifteen (15) days after the end of each month during the term hereof.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Accordingly, you expressly understand and agree that we may from time to time change the components of the System including, but not limited to, altering the products, programs, services, methods, standards, forms, policies and procedures of that System;
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
For the fiscal year ended October 31, 2023 we did not derive any revenue from approved suppliers in the form of rebates or other payments based on these suppliers’ dealings with Restaurants in the System.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
85Item 8
approximately 85% to 90% of your total purchases in the continuing operation of the Restaurant.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
Inspection and $250- $3000 With request for Payable if you request that Testing product or supplier we evaluate a product or approval supplier that we have not previously approved and that you want to use in your Restaurant (see Item 8).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase, lease or use any products or other items from an unapproved supplier, you must submit a written request for approval, or must request the supplier to do so.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
On Termination of the Franchise Agreement, or on periodic request of Franchisor, Franchisee will immediately: 2.3.1 direct all internet service providers, domain name registries, internet search engines, social media and software companies, and other listing agencies (collectively, the “Internet Companies”) with…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You shall participate in all customer surveys and satisfaction audits, which may require that you provide discount or complimentary products, provided that such discounted or complimentary sales shall not be included in the Gross Sales of the Restaurant.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
As we reasonably determine necessary, visits to and evaluations of the Restaurant and the products and services provided to make sure that our high standards of quality, appearance and service of the System are maintained.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may from time to time revise the contents of the Manuals and the contents of any other manuals and materials created or approved for use in the operation of the Franchised Business.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
No site may be used for the location of the Restaurant unless it is first accepted in writing by us.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You are strictly prohibited from using the Marks or promoting your business using any social and/or networking Websites, such as Facebook, Twitter, LinkedIn, Instagram or TikTok.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesFranchise agreement
you shall spend, throughout the term of this Agreement, not less than one percent (1%) of Gross Sales each month on advertising for the Restaurant in your Territory (“Local Advertising”).
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Therefore, you will use only our proprietary recipes and other proprietary products and will purchase those items solely from approved suppliers designated by us all of your requirements for those products.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
Therefore, you will use only our proprietary recipes and other proprietary products and will purchase those items solely from approved suppliers designated by us all of your requirements for those products.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Planet Wings FA 2024 i8 4.4 Payments to Us By executing this Agreement, you agree that we shall have the right to withdraw funds from your designated bank account each week by electronic funds transfer (“EFT”) in the amount of the royalty fee, marketing development fee, advertising fee and any other payments due to…
Must the franchisee participate in a gift card program?
YesFranchise agreement
To sell or otherwise issue gift cards or certificates (together “Gift Cards”) that have been prepared utilizing the standard form of Gift Card provided or designated by us, and only in the manner specified by us in the Manuals or otherwise in writing.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
Franchisee further attests and affirms that any minimum staffing requirements established by Franchisor are solely for the purpose of ensuring that Franchisee’s Planet Wings Restaurant is at all times staffed at those levels necessary to operate Franchisee’s Planet Wings Restaurant in conformity with the System and…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase or lease the Microworks POS Solutions, Inc. point of sale system.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
The computer system is designed to enable us to have immediate independent access to the information monitored by the computer system, and there is no contractual limitation on our access or use of the information we obtain.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If the refresher training courses are voluntary, we reserve the right to charge a reasonable fee for the training course (currently $400 per day).
The filing answers no to 7 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 11
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Is a minimum grand opening advertising spend required?Item 11
- Must the franchisee participate in a customer loyalty or rewards program?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Planet Wings
Planet Wings is a small quick-service restaurant chain headquartered in New York. According to its 2024 Franchise Disclosure Document, the system comprises 10 total units—6 franchised and 4 company-owned. Average unit volumes are not disclosed, and the brand saw a 14.3% decline in unit count year-over-year. For software vendors, the immediate addressable market is 10 locations, with the largest concentration in New York and New Jersey. While the scale is modest, the presence of mandated technology creates a clear entry point for vendors offering complementary or replacement solutions.
The brand is part of a parent group identified as "grasf" in the FDD, but no further details on ownership structure are provided. The franchise agreement carries a 6% royalty on gross sales and a 10-year initial term. Renewal is possible for one additional 10-year term under conditions that include good standing, premises updates, and signing the then-current agreement, which may have materially different terms. The renewal fee structure is capped at the rate charged to similarly situated renewing franchisees.
Who controls software purchasing
Decision-making authority rests with the franchisor, as evidenced by the mandatory technology designations. The 2024 FDD does not list any executives at the HQ level, so the specific individual or role (e.g., IT director, operations vice president) is unknown. With only 13 mapped operators—all single-unit franchisees—there is no multi-unit operator influence. In practice, software vendors should target the corporate office in New York, where the franchisor maintains control over the tech stack and likely initiates purchasing decisions.
Mandated and current tech stack
The FDD explicitly mandates three systems: Microworks (POS), Facebook, and Twitter. The franchisor requires franchisees to use these, leaving no room for alternatives. Additionally, Instagram, LinkedIn, and TikTok are listed as recommended but not mandated. This split suggests that the franchisor enforces a core operational platform (Microworks) and a social media presence strategy, while allowing flexibility on other channels. Vendors selling POS enhancements, loyalty integrations, or social media management tools should be aware that Microworks, Facebook, and Twitter are already locked in, unless they can demonstrate a compelling upgrade path.
Procurement, renewals, and timing
The FDD does not include Item 8 procurement details, so the broader purchasing rules—such as designated supplier lists, approved vendor programs, or open sourcing—are not publicly available. However, the existence of mandated systems indicates that, at least for those categories, the franchisor operates a designated supplier model. Franchisees likely have little autonomy on those items.
Renewal cycles present a potential window for software evaluation. With a 10-year term and no record of new franchise openings, the next opportunity may arise as existing franchisees approach their renewal dates. The FDD states that the successor agreement can have materially different terms, which could include updated technology requirements. The recent unit decline may also prompt the franchisor to seek efficiency gains through new software, though the small size limits the total contract value.
How to read the Planet Wings FDD
The full 2024 FDD is available below in an embedded PDF viewer. This document is the primary source for due diligence, containing the legal agreements, fee tables, and operational mandates that shape the software opportunity. Key sections for vendors include Item 11 (Franchisor’s Assistance, Advertising, Computer Systems, and Training), which details the tech stack, and Item 17 (Renewal, Termination, Transfer, and Dispute Resolution), which defines the contract lifecycle. Reviewing these sections will help you understand what is already mandated and where there might be gaps.
To find the next wave of franchise systems ready for software sales, start with a ranked target list from FranCloud.
Questions vendors ask
Planet Wings, answered from the filing
The 2024 FDD does not name any HQ executives, so the specific buyer is unknown. However, the mandated technology (Microworks POS, Facebook, Twitter) suggests that the franchisor's central team makes those decisions.
Microworks is the mandated POS system. The franchisor also mandates that franchisees use Facebook and Twitter for social media, while Instagram, LinkedIn, and TikTok are recommended.
There are 10 total locations: 6 franchised and 4 company-owned, concentrated in New York and New Jersey.
The FDD does not disclose Item 8 procurement details. It is unclear whether franchisees must purchase from designated suppliers, but the tech mandates imply a designated supplier model for those systems.
With a 10-year initial term and no recent unit openings, contract windows may align with existing franchisee renewal cycles. The brand saw a 14.3% decline in units last year, suggesting limited near-term expansion.
The 2024 FDD is filed with state franchise regulators. You can view the full document in the PDF viewer embedded below on this page.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Planet Wings files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
6 operators run 6 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit6
Top states by locations
| NY | 5 |
|---|---|
| NJ | 1 |
Ownership
The portfolio behind Planet Wings
unknown of grasf.
Related Quick service restaurant brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.