CrunchTimeCrunchTime
Mandatoryrmined by us, we will license to you (or required you to license from a designated supplier), certain computer software, employee scheduling modules, financial polling (currently, Crunchtime) and othe
From the filings
HQ-led decisions
Pizzeria Uno
Quick service restaurantSoftware purchasing decisions at Pizzeria Uno are controlled by its Delaware-based TopCo leadership, including the President, VP of Franchising, and Director of Marketing. The system runs on a fully mandated tech stack featuring Oracle Simphony POS, CrunchTime back-of-house, Mirus restaurant analytics, and Paytronix loyalty. With only 53 total units and a -23% unit contraction last year, vendors face a shrinking but highly standardized addressable market.
For software vendors selling into US franchise brands.
Live signals
Total units
53
33 franchised
Unit growth YoY
-23.256%
vs prior filing
AUV
$2.29M
Item 19, 2024
Royalty
5%
of gross sales
Ad fund
1%
national + local
Initial fee
$40K
per unit
Investment range
$207K–$598K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
1 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
6%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
MirusMirus
Mandatoryyou must demonstrate the ability to maintain that integration. You will bear the cost of implementation and on-going maintenance for a different POS System. We currently designate Mirus Restaurant Sol
Oracle SimphonyOracle
Mandatoryy, gift card and ordering functionality. The Paytronix monthly fee $169 per location. You must set up a separate account with Paytronix for monthly billing. We currently designate Oracle Simphony as a
PaytronixPaytronix
Mandatoryitate system integration. The fee for Crunchtime software is $318 per location per month, paid in advance quarterly and billed back by our corporate office. We currently designate Paytronix software f
ToastToast
ke-Out and Delivery Restaurant, Full Service Restaurant $800 per Month. These prices do not include the cost of Network wiring, Wi- Fi and network security. They have an option to use Toast for networ
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have electronic access to this information at Pizzeria Uno 2025 FDD 23 80029897v7 such times and in such manner as we specify.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
The Franchisee will, at its expense, provide the Franchisor with: (a) monthly unaudited profit and loss statements for the Uno Restaurant within 30 days after the end of each calendar quarter, (b) annual financial statements, together with a balance sheet, profit and loss statement, cash flow statement and footnotes…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We or our affiliates offer artifact packages, food products, and computer hardware and software services to franchisees.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We reserve the right, at our option, to re-inspect from time to time the facilities and products of any supplier previously consented to by us and to revoke our consent on the supplier’s failure to continue to meet any of our then-current criteria.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
199331.94Item 8
During our fiscal year ended October 1, 2024, monies received from certain suppliers based on franchisees’ purchases or leases were $199,331.94.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We or our affiliates may, from time to time, receive rebates or other payments from suppliers as a result of purchases by our affiliates’ and franchisees’ Uno Restaurants.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
80Item 8
We estimate that the required purchases described above will represent 70% to 85% of all your purchases necessary to establish the Uno Restaurant, and 80% to 90% of all your purchases necessary to operate the Uno Restaurant.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you desire to purchase, lease or use any such items from an unauthorized supplier, you or the supplier must request our written consent.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
The Franchisee, at the option of the Franchisor, will assign to the Franchisor all rights to the telephone numbers of the Uno Restaurant and the Franchisee and will, at all times, execute the documents required by the Franchisor and any telephone company to transfer those telephone numbers to the Franchisor.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
To the extent the Franchisee will store, process, transmit or otherwise access or possess cardholder data in connection with the sale of products and services at its Uno Restaurant, the Franchisee will maintain the security of cardholder data and adhere to the then-current Payment Card Industry Data Security…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
The Franchisee will participate in all customer surveys and satisfaction audits, which may require that the Franchisee provide discounted or complimentary foods, products and services, provided that such discounted or complimentary sales will not be included in the Gross Sales of the 2025 Pizzeria Uno Restaurant…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Permit the Franchisor to enter the Uno Restaurant premises at any time during normal business hours for the purpose of conducting inspections and QSCs
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
The Franchisor may from time to time revise the contents of the Manuals and the contents of any other manuals and materials created for the operation of the Uno Restaurant.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
No Site may be used for the location of the Uno Restaurant unless it first receives the Franchisor’s written consent.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
None of the Franchisee or its Principals, employees or agents will have the right to use any of the Proprietary Marks or other intellectual property of the Franchisor on any social network, social media or online community on the Internet or any other online, digital or electronic medium including, but not limited…
Is a minimum grand opening advertising spend required?
YesFranchise agreement
The Franchisee will spend a minimum amount, as set forth in Exhibit A, on approved grand opening advertising and promotion (“Grand Opening Advertising”) for the Franchisee’s Restaurant in compliance with the requirements set forth in the Operations Manuals in consultation with the Franchisor during the period…
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend a minimum of 2% of your Gross Sales on approved local advertising and marketing (“Minimum Local Advertising Expense”) for your Uno Restaurant.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Participate in any system-wide supplemental marketing and promotional programs established by the Franchisor from time to time, including without limitation coupons, loyalty programs, limited time offers, customer relationship management and other supplemental marketing programs, comply with the terms for…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must obtain all such items from suppliers we authorize (including manufacturers, distributors and other sources) who continue to demonstrate the ability to meet our then-current standards and specifications for such items and who possess adequate quality controls and capacity to supply your needs promptly and…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must obtain all such items from suppliers we authorize (including manufacturers, distributors and other sources) who continue to demonstrate the ability to meet our then-current standards and specifications for such items and who possess adequate quality controls and capacity to supply your needs promptly and…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
The Franchisee will make all Payments to the Franchisor by EFT.
Must the franchisee participate in a gift card program?
YesFranchise agreement
The Franchisee will honor all credit, charge, courtesy, gift and cash cards approved by the Franchisor.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
You must designate and retain at all times a “General Manager” to direct the day to day operation and management of the Uno Restaurant.
Must employees wear uniforms specified by the franchisor?
YesItem 16
You must maintain a competent, conscientious and trained staff to operate the Uno Restaurant in accordance with the Franchise Agreement and the Manuals and take the steps necessary to ensure that your employees preserve good customer relations, and comply with our dress codes.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must install and maintain a point of sale (“POS”) and back-office computer system that will record and report Gross Sales, inventory, payment, labor, gift card, customer, and other operational data for your Restaurant.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
The Franchisor may access Customer Data on the computer system used in the Franchisee’s Restaurant and the Franchisee will allow the Franchisor to audit its records to confirm compliance with these provisions.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We have the right to require attendance by you and your personnel at additional training programs seminars we offer.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
or another person designated by the Franchisee will attend all Uno franchisee conventions hosted by the Franchisor unless the Franchisee obtains the Franchisor’s 2025 Pizzeria Uno Restaurant Franchise Agreement 31 80034650v2 prior written approval of non-attendance.
The filing answers no to 2 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Item 19
- Is there a franchisee advisory council, association or committee?Item 20
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
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- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Pizzeria Uno
Pizzeria Uno operates 53 total restaurants, split between 20 company-owned and 33 franchised locations. With an average unit volume of $2,287,198 and a 5% royalty, the brand generates meaningful per-store revenue, but the addressable market for software vendors is constrained by scale: only 33 franchisee-controlled units exist, and every single one is run by a solo operator. Year-over-year unit count shrank 23.3%, so growth within this account depends entirely on displacing incumbents or expanding share of wallet at the corporate level.
Who controls software purchasing
The buying center sits at Pizzeria Uno's Delaware headquarters. The FDD lists Chuck Buttiglieri as President of the TopCo entity, Frederick Houston as Vice President of Franchising and Director, Chris Dellamarggio as Director of Marketing, and Abigail Zall as Senior Manager of Training. There is no separate CIO or VP of Technology named, suggesting technology decisions likely flow through operations and marketing leadership rather than a dedicated IT function. Because the franchise system consists exclusively of single-unit operators with no multi-unit owners, the franchisor exerts complete control over technology mandates—field adoption follows HQ directives with no multi-unit franchisee pushback.
Mandated and current tech stack
The 2025 disclosure mandates four specific vendor systems. Oracle Simphony serves as the point-of-sale platform across the system. Back-of-house operations run on CrunchTime, which covers inventory, labor scheduling, and food-cost management. Mirus provides restaurant-level reporting and analytics, pulling data from the POS and operational systems. Paytronix powers the loyalty and guest-engagement program. Any vendor selling adjacent solutions—payments, delivery integration, online ordering, HRIS, or WiFi—must articulate a clear integration path with this existing stack, particularly Oracle and CrunchTime.
Procurement, renewals, and timing
The FDD does not include an Item 8 extract, so the designated-supplier versus approved-supplier structure remains unknown from the public filing. Franchise agreements carry an initial 7-year term, with renewal available for an additional 5 years provided the franchisee gives 7 months' written notice, brings the premises and equipment up to current standards, is not in breach, and pays a renewal fee equal to 50% of the then-current initial franchise fee. New franchisees must also sign the then-current agreement, which may differ materially from the original. The negative unit trajectory suggests few new openings on the horizon, so renewal windows on the 33 existing franchised units represent the most likely trigger for system-wide technology re-evaluation.
How to read the Pizzeria Uno FDD
The full 2025 FDD embedded below contains the company’s legal disclosures filed with state regulators. For software vendors, the most actionable sections are Item 1 (the executives named above), Item 11 (the four mandated technology vendors), and Item 17 (renewal conditions and timing). The document also confirms the single-unit-only operator footprint: 72 operators across roughly 72 located units, with concentrations in New Jersey (10), Michigan (8), Pennsylvania (6), Wisconsin (6), and Illinois (4). The brand sits under Pizzeria Uno TopCo, though the ultimate parent is not disclosed in the filing. When you're ready to prioritize franchises by tech-stack fit and buyer-access signals, FranCloud can help you build a ranked target list.
Questions vendors ask
Pizzeria Uno, answered from the filing
Purchasing authority sits with Pizzeria Uno TopCo executives. The FDD names President Chuck Buttiglieri, VP of Franchising Frederick Houston, and Director of Marketing Chris Dellamarggio as key leaders influencing vendor selection.
The 2025 FDD mandates four systems: Oracle Simphony for point-of-sale, CrunchTime for back-of-house operations, Mirus for restaurant-level reporting and analytics, and Paytronix for the loyalty program.
The system totals 53 US units: 20 company-owned and 33 franchised. The brand contracted 23.3% year-over-year, with all 72 mapped franchise operators running exactly one location each.
The most recent FDD does not include an Item 8 extract detailing procurement model specifics, so whether they use designated suppliers, approved suppliers, or an open model is not disclosed.
Initial terms run 7 years, with renewals for 5 additional years. Franchisees must give 7 months' notice to renew and pay 50% of the then-current initial franchise fee, though no specific contract expirations are disclosed.
The 2025 Franchise Disclosure Document is filed with state franchise regulators. You can review the full embedded document below for Item 11 tech details, Item 1 executives, and franchisee data.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Pizzeria Uno files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
24 operators run 24 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit24
Top states by locations
| NJ | 3 |
|---|---|
| MI | 3 |
| IL | 2 |
| WI | 2 |
| PA | 2 |
Ownership
The portfolio behind Pizzeria Uno
unknown of pizzeria uno topco.
Related Quick service restaurant brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.