From the filings
Software purchasing decisions at Pizza Twist are controlled at the corporate level by executives including President Harpreet Dahyia and Director of Operations Tejinder Kooner. The brand mandates Shift 4 as its point-of-sale system across its network. With 83 total units (75 franchised, 8 company-owned), the addressable market for vendors is a concentrated, growing quick-service restaurant chain headquartered in Nevada.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
5.5%of gross sales (FY2025)
15% reference
Franchisor behaviours
23 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Franchisee acknowledges that Pizza Twist Franchising has the right to remotely access Franchisee’s point-of-sale system to calculate Gross Sales.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall provide such periodic financial reports as Pizza Twist Franchising may require in the Manual, the System Standards, or otherwise in writing, including: (i) a monthly profit and loss statement and balance sheet for the Business within 30 days after the end of each calendar month; (ii) an annual…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We and/or our affiliates are currently a supplier of goods and/or services that you must purchase as provided in this Item.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Pizza Twist Franchising may change any such requirement or change the status of any vendor.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
5238539Item 8
Our affiliate, Authentic Food, Inc., received $5,238,539, from required purchases and leases of product and services by franchisees last year (including purchases of raw materials and priority items).
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
We estimate that the required purchases and leases of goods and services to operate your business are 50% to 70% of your total purchases and leases of goods and services to operate your business.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to use a supplier that is not on our list of approved suppliers, you must request our approval in writing.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
to cancel or transfer to Pizza Twist Franchising or its designee all telephone numbers, post office boxes, directory listings, and Digital Marketing accounts used by Franchisee in connection with the Business or the Marks
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee shall participate at its own expense in programs required from time to time by Pizza Twist Franchising for obtaining customer evaluations, reviewing Franchisee’s compliance with the System, and/or managing customer complaints, which may include (but are not limited to) a customer feedback system, customer…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Pizza Twist Franchising may enter the premises of the Business from time to time at any reasonable time (including during normal business hours) and conduct an inspection.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Pizza Twist Franchising may supplement, revise, or modify the Manual, and Pizza Twist Franchising may change, add or delete System Standards at any time in its discretion.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
Franchisee shall submit its proposed Location to Pizza Twist Franchising for acceptance, with all related information and documents Pizza Twist Franchising may request.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee shall not, directly or indirectly, conduct or be involved in any Digital Marketing without the prior written consent of Pizza Twist Franchising.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
after you open you must spend at least 4% of gross sales each week on marketing your business.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs or customer incentive programs, designated by Pizza Twist Franchising, in the manner specified by Pizza Twist Franchising in the Manual, the System Standards, or otherwise in…
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If a Market Cooperative for the geographic area encompassing the Location has been established at the time Franchisee commences operations hereunder, Franchisee shall immediately become a member of such Market Cooperative.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We currently require you to pay royalty fees and other amounts due to us by pre- authorized bank draft.
Must the franchisee participate in a gift card program?
YesFranchise agreement
At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs or customer incentive programs, designated by Pizza Twist Franchising, in the manner specified by Pizza Twist Franchising in the Manual, the System…
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee shall cause its personnel to comply with any dress attire, uniform, personal appearance, and hygiene standards set forth in the Manual or System Standards.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
We require you to buy (or lease) and use a point-of-sale system and computer system as follows: ADD Shift 4 POS (Point of Sale System & Online Ordering System) Training Central Verve Phone System
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You must give us independent access to the information that will be generated or stored in these systems.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If you need to send a new general manager to our training program, we will charge a fee, which is currently $500.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The Principal Executive shall use reasonable efforts to attend all in-person meetings and remote meetings (such as telephone or video conference calls) that Pizza Twist Franchising requires, including any national or regional brand conventions or conferences.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
Pizza Twist is a quick-service restaurant chain headquartered in Nevada with 83 total units, of which 75 are franchised and 8 are company-owned. The brand grew unit count by 2.74% year-over-year, signaling modest but steady expansion. For software vendors, the addressable market is concentrated: a single corporate entity controls technology decisions for the entire system, and the franchise agreement mandates specific operational software. The average unit volume is not disclosed in the most recent FDD, and the royalty rate stands at 4.5% of gross sales.
The 2025 FDD identifies Harpreet Dahyia as President and Tejinder Kooner as Director of Operations. In a system of this size, these executives likely form the core technology buying center. Vendors should direct initial outreach to these individuals, framing solutions around operational efficiency and franchisee compliance. No multi-unit operators are mapped in our corpus, reinforcing that purchasing authority sits squarely at headquarters rather than with individual franchisees.
Pizza Twist mandates Shift 4 as its point-of-sale system across all locations. This is the only technology system explicitly named in the FDD. No other operational platforms—such as back-office, inventory management, or online ordering—are disclosed as mandated or recommended. This creates a clear wedge for vendors offering complementary solutions that integrate with Shift 4, particularly in areas like labor scheduling, delivery logistics, or franchisee performance dashboards.
The FDD does not extract a specific Item 8 procurement signal, meaning the brand's supplier approval process is not publicly detailed. Vendors should inquire directly whether Pizza Twist uses a designated supplier model, an approved supplier list, or an open procurement framework. On renewals, the initial franchise term is 10 years, with the option for two additional 5-year successor terms. To renew, franchisees must sign the then-current form of franchise agreement, which may include updated technology requirements. This creates natural re-evaluation points where new software mandates could be introduced across the system.
The full 2025 Pizza Twist Franchise Disclosure Document is available in the embedded viewer below. Key sections for software vendors include Item 11, which details the franchisor's obligations regarding technology and the mandated Shift 4 POS system, and Item 17, which outlines renewal conditions and the potential for updated tech requirements at renewal. Item 1 lists the corporate officers who control purchasing decisions. Because no parent company is on file, Pizza Twist appears independently owned, simplifying the decision-making chain. For a ranked target list of franchise brands matched to your software category, FranCloud can help prioritize your outreach.
Questions vendors ask
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FDD alert
We’ll email you the moment Pizza Twist files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Pizza Twist’s FDD on file does not disclose a franchisee directory.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.