usiness and (b) operating the business, shall be required to be made from an approved supplier. Currently our approved suppliers are as follows: EZ Express, Johnston Paper, Pepsi, Sysco, Wilshire Cate
From the filings
Perri's Pizzeria
Quick service restaurantSoftware purchasing at Perri's Pizzeria is controlled by President and CEO Michael Perri from the brand's New York headquarters. The franchise currently mandates Heartland Restaurant as its POS system, with an additional online ordering agreement required. With only 9 total units—7 franchised and 2 company-owned—the addressable market is small, but the mandated tech stack creates a clear entry point for vendors offering complementary or replacement solutions.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
2%+of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
– Ethernet 5. APG Cash Drawer 6. Epson TM_L90 Label Printer 7. Whozz Calling Caller ID- 4 Line 24 8. NETGEAR Orbi Pro Tri-Band WiFi System for Business 9. PAX S300 EMV Device for Heartland Restaurant
Franchisor behaviours
What the franchisor requires
24 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
The Franchisee agrees to utilize the computerized bookkeeping, reporting and accounting system designated from time to time by the Franchisor
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
The Franchisee agrees that the computerized bookkeeping, reporting and accounting system to be implemented and maintained by the Franchisee under this Agreement will include on-line access (electronic data interchange) hardware and software that will permit the Franchisor to access all of the Franchisee's…
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
The Franchisee will furnish to the Franchisor such reports as the Franchisor may reasonably require from time to time.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We or an affiliated company may be the only recommended vendor for Supplies including our turnkey services and opening inventory and supplies.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
The Franchisor reserves and will have the right to make changes in the Manual, the System, and the Marks at any time and without prior notice to the Franchisee.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
153487Item 8
We received $153,487 in revenue from Franchisee purchases from designated or approved suppliers, which is 36.64% of our total revenue in 2024.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Receiving rebates, commissions, marketing allowances or other payments from suppliers that supply us and/or you.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
We estimate that over 90% of your total purchases and leases (in relation to all purchases and leases to be made by the franchisee) for both (a) establishing the business and (b) operating the business, shall be required to be made from an approved supplier.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
The proposed supplier or you must pay, in advance, a fee not to exceed the reasonable cost of evaluation, testing, and inspections we undertake.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase any item from a supplier (manufacturer or distributor) we have not previously approved or an item that does not comply with our standards and specifications, you must first submit a written request for approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
The Franchisee acknowledges that as between the Franchisor and the Franchisee, the Franchisor has the right to and interest in all telephone numbers and directory listings associated with any Marks.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
The Franchisee will permit the Franchisor or its agents or representatives to enter upon the premises of the Franchised Business, or any location at which the Franchisee is then providing services, at any time during business hours and without notice for the purpose of inspecting the records of the Franchised…
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may modify the Operations Manual at any time but the modification(s) will not alter your status and rights under the Franchise Agreement (Franchise Agreement, Article 16]).
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You may not enter into a lease, sublease, or purchase agreement for the premises for a location until we have accepted and approved the site and the lease, sublease or purchase agreement.
Marketing
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
Local Local: A minimum of 1% of gross As incurred You are required to make local Advertising and sales per year. advertising expenditures as Advertising Fund required by Article 13.3 of the Fee Franchise Agreement.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
We can establish a cooperative in your marketing area and require you to participate.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase all fixtures, furnishings, signs, equipment, inventory, uniforms, advertising materials, services and other supplies, products and materials required for the operation of the Franchise business (collectively the “Supplies”) solely from suppliers that:
Must equipment be purchased from designated or approved suppliers?
YesItem 8
you must purchase all products, supplies, services, equipment, furnishings, merchandise, employee uniforms, goods, fixtures, inventory, food and beverage products, packaging, and other items used, sold, displayed, or distributed in your stores or events or used in your Franchised Business in compliance with our…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
All monthly payments required by this Agreement must be received by the Franchisor by computer transfer direct debit or such other manner as may be designated by the Franchisor on or before the 1st day of each month and shall be an advanced payment for that month.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
The Franchisee will at all times maintain a sufficient number of trained employees to service the Franchisee's customers and ensure that Franchisor’s operational and quality standards are met at all times during the Term of this Agreement.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
d. clothes to be worn by, and general appearance of, the Franchisee's employees as necessary to maintain uniformity throughout the System;
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You will be required to use the system, among other things, to post all product and service sales, keep inventory control, post sales tax, refunds, and credits, and maintain customer information.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
In other words, we will have independent access to your sales information and data produced by your system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
The Franchisor reserves the right to charge reasonable tuition and materials fees for these periodic training or retraining programs.
The filing answers no to 5 questions
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Franchise agreement
- Is a minimum grand opening advertising spend required?Franchise agreement
- Must the franchisee participate in a customer loyalty or rewards program?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Perri's Pizzeria
Perri's Pizzeria is a quick-service restaurant brand headquartered in New York, operating just 9 total units—7 franchised and 2 company-owned. All locations are in New York, and the operator base consists entirely of single-unit franchisees. No multi-unit operators exist in the system. For software vendors, this is a tightly concentrated opportunity: a single decision-maker at HQ, a small but uniform tech footprint, and a mandated POS environment that signals openness to vendor relationships.
The brand's 2025 Franchise Disclosure Document reveals a system with no parent company, suggesting independent ownership and likely centralized control over technology decisions. With no disclosed AUV or royalty rate, vendors must rely on unit count and tech mandates to size the opportunity. The initial franchise term is 10 years, with 5-year renewal options, creating potential windows for technology evaluation tied to contract cycles.
Who controls software purchasing
Michael Perri serves as President and Chief Executive Officer and is the only executive named in the FDD's Item 1. In a system this small, software purchasing authority almost certainly rests with him. There is no CIO, CTO, or VP of Technology on file, which is typical for a sub-10-unit franchise. Vendors should prepare to engage directly with Perri or his designate, framing value propositions around operational efficiency and compliance with the brand's existing tech mandates.
The absence of multi-unit franchisees means no independent buying centers exist at the operator level. All 9 mapped operators are single-unit owners, and the FDD shows no franchisee association or technology committee. This centralization simplifies outreach but also means a single "no" can close the door system-wide.
Mandated and current tech stack
The 2025 FDD mandates two specific technology components. First, Heartland Restaurant serves as the required point-of-sale system. Second, franchisees must enter into an HR POS Software with Online Ordering Agreement. These mandates create both a barrier and an opportunity: any software that integrates with or enhances Heartland Restaurant has a natural path to adoption, while systems that conflict with it face an uphill battle.
No other mandated or recommended technology vendors are disclosed in the FDD. The brand does not list requirements for accounting, payroll, inventory, scheduling, or loyalty platforms. This gap may represent white space for vendors who can demonstrate compatibility with the Heartland ecosystem.
Procurement, renewals, and timing
The FDD does not include an Item 8 extract, so the brand's procurement model—whether designated supplier, approved supplier, or open—remains undisclosed. Vendors should clarify this early in any conversation with HQ. The renewal terms in Item 17 require franchisees to provide written notice at least 12 months before the end of their initial 10-year term or any 5-year renewal term. At renewal, franchisees must bring the location to current image and standards, sign the then-current franchise agreement (which may contain materially different terms), and complete any required retraining. These requirements could trigger technology upgrades or new vendor evaluations, making renewal cycles a strategic entry point.
How to read the Perri's Pizzeria FDD
The full 2025 Perri's Pizzeria Franchise Disclosure Document is available below. It contains the legal and operational disclosures that govern the franchise system, including Item 11 (franchisor's obligations) where technology mandates appear, Item 17 (renewal) where contract windows are defined, and Item 20 (outlets) where unit counts and operator footprints are listed. For software vendors, the FDD is the single most reliable source of intelligence on what the brand requires, who controls purchasing, and when decisions are likely to occur. FranCloud can help you build a ranked target list based on this data.
Questions vendors ask
Perri's Pizzeria, answered from the filing
Read the filing itself
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FDD alert
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Operator footprint
Who runs the locations
9 operators run 9 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NY | 9 |
|---|
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.