, or other communications that can be accessed through electronic means, including, for example, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, L
From the filings
Pelican's SnoBalls
Quick service restaurantSoftware purchasing decisions at Pelican's SnoBalls concentrate at headquarters, which reserves the right to name itself or an affiliate the sole approved supplier for any item. The FDD names seven social platforms but mandates none of them, and the 210-unit, fully franchised system grew 3.96% year over year.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
including, for example, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, You Tube, Snapchat, Google Plus, Pinterest, Instagram, etc.), bl
that can be accessed through electronic means, including, for example, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, You Tube, Snapcha
nic means, including, for example, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, You Tube, Snapchat, Google Plus, Pinterest, Instagram
ccessed through electronic means, including, for example, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, You Tube, Snapchat, Google Plu
that can be accessed through electronic means, including, for example, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, You Tube, Snapcha
Franchisor behaviours
What the franchisor requires
19 requirements the franchisor states in this filing, each in its own words; 6 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We reserve the right to have independent access to your computer for the purpose of downloading sales and other data.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We reserve the right to require you to bring any computer hardware and software, related peripheral equipment, communications systems, as well as the cash register system, into conformity with our then-current standards for new Stores.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
142382Item 8
During our last fiscal year ended December 31, 2024, we did not receive any revenues from franchisee purchases of products or services, but our affiliate, FIL, received revenues from franchisee purchases in the last fiscal year ended December 31, 2024 in the amount of $142,382, which was 100% percent of FIL’s total…
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We have the right to collect and retain all manufacturing allowances, marketing allowances, rebates, credits, monies, payments and/or other benefits (collectively, “Allowances”) that suppliers offer to us, our affiliates, and/or to you based upon your purchases of Products, Proprietary Items, and other goods and…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
94Item 8
We estimate that your Product purchases from approved suppliers and according to our specifications will represent approximately 80% of your total product purchases in establishing the Franchised Business, and approximately 94% in the continuing operation of the Franchised Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We estimate that the charge associated with our approval of a typical proposed supplier will range from $0 to $1,500.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to buy any Products (except for Proprietary Items) from an unapproved supplier you agree to first submit a written request to us asking for our prior written approval.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We will evaluate the Licensed Location before it first
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 14
We may revise the contents of the Manual, and you must comply with each new or changed standard.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
Under the Franchise Agreement, you are authorized to operate a PSB Store from a specified location, which we must approve.
Marketing
Is a minimum grand opening advertising spend required?
YesItem 11
In addition to and not instead of any contributions to a Regional Fund, you must spend a certain minimum amount on local marketing conducted in conjunction with the Store’s initial grand opening (the “Market Introduction Program”), according to a marketing plan that you will prepare and that will be subject to our…
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If a Regional Fund is established during the term of your Franchise Agreement, you must become a member within thirty days after Regional Fund begins operation.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must buy all Products only from suppliers that we have approved in writing (and whom we have not subsequently disapproved).
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
Currently, we require our franchisees to buy an approved computer hardware and software point of sale (POS) system.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
You agree to establish an arrangement for electronic funds transfer to us, or electronic deposit to us of any payments required under Sections 4 or 13 of this Agreement.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 11
You must maintain at least one Specially Trained Management Employee as an employee of the Store during the term of the Franchise Agreement.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
Currently, we require our franchisees to buy an approved computer hardware and software point of sale (POS) system.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We reserve the right to have independent access to your computer for the purpose of downloading sales and other data.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
You and your Specially Trained Management Employees must also attend additional refresher courses, seminars, and training programs that we periodically and reasonably may require.
The filing answers no to 6 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a customer loyalty or rewards program?Item 8
- Must equipment be purchased from designated or approved suppliers?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Pelican's SnoBalls
Pelican's SnoBalls operates 210 U.S. locations, all franchised, in the quick-service restaurant segment. Units grew 3.96% year over year, and the 2025 FDD carries a financial performance representation in Item 19. Royalty runs at 8.0% of sales over a 15-year initial term.
Who controls software purchasing
Purchasing authority sits with headquarters: the mapped operator footprint of ten operators across roughly 11 units is almost entirely single-unit, with only one operator running more than one location, and mapped presence spread across North Carolina, Michigan, Hawaii, Louisiana and Georgia. Item 8 reinforces HQ control by giving the franchisor the right to name itself or an affiliate the sole approved supplier for any item.
Tech named in the FDD, and what is actually required
The FDD names Facebook, Instagram, LinkedIn, Pinterest, Snapchat, Square by Block and Twitter (X). None of them is required — Item 11 carries no mandate tied to these platforms.
Procurement, renewals, and timing
Item 8 requires franchisees to buy all Products only from suppliers Pelican's SnoBalls has approved in writing, with proprietary items — signature buildings, furniture, accessories, and curated crafts and toys — sourced from the franchisor or an affiliate. Franchisees may propose alternate suppliers for approval. Item 17 renewal grants a 15-year term to franchisees who give notice, satisfy monetary obligations, comply with the Franchise Agreement, and sign a release; the new agreement may carry different fees than the original.
How to read the Pelican's SnoBalls FDD
Pelican's SnoBalls' 2025 FDD makes a financial performance representation in Item 19 and was filed with state franchise regulators that year. The embedded PDF viewer below has the full document. Talk to FranCloud for a ranked list of franchise systems that match your product.
Questions vendors ask
Pelican's SnoBalls, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Pelican's SnoBalls files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
10 operators run 11 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NC | 2 |
|---|---|
| MI | 2 |
| HI | 1 |
| LA | 1 |
| GA | 1 |
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.