From the filings
NYCrestcom operates 52 franchised professional-development locations under parent Crestcom International, at an unusually high 19.75% royalty. The franchisor is currently the sole approved supplier of its own training materials, a sign of tight headquarters control. This is a fully franchised system with a strong designated-supplier grip already in place.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
19.75%+of gross sales (FY2023)
15% reference
Franchisor behaviours
14 requirements the franchisor states in this filing, each in its own words; 12 explicit no's; 8 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee will establish and maintain at its own expense a bookkeeping and accounting system, which conforms to the specifications that Crestcom may prescribe from time to time.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are currently the sole approved supplier of all of the audio, video, and online media included in the Materials.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
reserves the right to revoke its approval of any supplier by delivery of written notice to Franchisee and supplier, if Franchisee is using that supplier.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
However, we estimate that acquiring Materials and other items in accordance with our standards and specifications will comprise 90 to 95 percent of the
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to utilize any materials or services in your CRESTCOM Business, or use any new suppliers that have not previously been approved by us, you must first obtain our approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee acknowledges that, as between Franchisee and Crestcom, Crestcom has the sole rights to and interest in all telephone, telecopy or facsimile machine numbers and directory listings, all domain names, and social media websites or accounts associated with any Mark.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisee agrees that Crestcom will have the right to inspect and audit any records of Franchisee or any affiliated party that Crestcom determines to be relevant in its sole discretion, which records may include but are not limited to (i) tax returns;
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Crestcom reserves the right to revise the Procedures Manual from time to time as it deems necessary.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Franchisees must purchase or otherwise acquire all items used in their CRESTCOM Businesses from suppliers designated or approved by us.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase the Materials only from us and our approved suppliers.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
As of the date of this Disclosure Document, we charge Distribution Fees by ACH Withdrawal, and other fees via credit card, although we may change how the various fees are charged in the future.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
You must acquire customer relationship management software that we designate.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may require you to attend up to one more mandatory Additional Meeting each year.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You or your Principal Representative must attend any mandatory Additional Meetings we conduct, including our international convention each year.
NYCrestcom is a 52-unit, fully franchised professional-services brand headquartered in Colorado, operating within the Crestcom International system. The 2023 FDD makes a financial performance representation, reporting an AUV of $243,622 against an unusually high 19.75% royalty over a 7-year initial term.
Item 2 names CEO Tammy R. Berberick, President and CFO Julie Draguns, Director of Operations Eduardo Pinzon, Director of Legal Affairs and General Counsel Usmaan Khan, and Director of New Product Development Amy Schirmer. The franchisor is currently the sole approved supplier of its own audio, video and other training materials — a signal of tight headquarters control even with all 52 units franchised.
Item 11 of the FDD sets NYCrestcom's technology requirements; see the embedded filing below for the specific systems it names.
Item 8 designates suppliers only: franchisees must buy Materials exclusively from Crestcom or its approved suppliers. The 7-year initial term matches the Item 17 renewal term, which requires 120 days' notice, a successor franchise fee, execution of a Successor Franchise Rider, and a New Materials surcharge.
The 2023 FDD was filed with state franchise regulators. Use the embedded PDF viewer below to review Items 2, 8, 17 and 19 directly. Talk to FranCloud for a ranked list of similar targets.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
We’ll email you the moment NYCrestcom files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
142 operators run 145 mapped locations. 3 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 6 |
|---|---|
| TX | 5 |
| PA | 4 |
| FL | 3 |
| WI | 2 |
Ownership
single_brand_holdco of Crestcom International.
Sibling brands
Related Professional services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.