EulerityEulerity
Mandatoryesponsibilities, governing documents and reporting procedures. You must use our designated digital marketing supplier (as of the issuance date of this Disclosure Document, this is Eulerity). For the f
From the filings
HQ-led decisions
Novus
Automotive servicesSoftware purchasing control at Novus sits at the franchisor headquarters, where President Steve Leal and the finance leadership team oversee a mandated technology stack. The system operates 123 franchised locations, all of which are required to use specific point-of-sale, accounting, and marketing platforms. This creates a single, addressable market of 123 units for vendors who can align with the franchisor's centralized procurement model.
For software vendors selling into US franchise brands.
Live signals
Total units
123
123 franchised
Unit growth YoY
-3.906%
vs prior filing
AUV
$352K
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$11K
per unit
Investment range
$90K–$285K
all-in, Item 7
Procurement
Franchisor controlled
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Launch TechLaunch Tech
ds multiple industry credentials, including AGSC Master Technician, AGSC Certified Glass Calibration Specialist (ADAS), as well as manufacturer-recognized training from TopDon and Launch Tech for ADAS
QuickBooksIntuit
there will be additional license fees. For example, Technician Route Direct is available at $50 to $60 per user per month, and if you want assistance integrating the software with QuickBooks, there is
TopDonTopDon
air and holds multiple industry credentials, including AGSC Master Technician, AGSC Certified Glass Calibration Specialist (ADAS), as well as manufacturer-recognized training from TopDon and Launch Te
Franchisor behaviours
What the franchisor requires
27 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 6 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must license and install all software programs we designate, including POS software and accounting software when these software programs become a part of the Novus® business system.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to the information on your computer system.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You must give us semi-annual and annual Financial Statements for the Business within 90 days after: (a) the end of each semi-annual period; and (b) your fiscal year-end.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
In addition, we are the only approved supplier for resins, and an affiliate of ours, Novus 2, is the only approved supplier for windshield repair bridges and certain other equipment used for windshield repair.
Is there a franchisee advisory council, association or committee?
YesItem 11
We also have an advisory council that advises us on the Marketing Fund.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We reserve the right to make changes to the Operations Manual, the Business System, and the Marks at any time and without prior notice to you.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
1868149Item 8
Our total revenues from products, services and other items purchased or leased by United States franchisees in 2025 were $1,223,436, or approximately 18.6% of our total 2025 revenues of $6,578,125. Also, our affiliate, Novus 2, had revenues of $644,713 from the sale of products, services and other items to…
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We currently have a buying program that provides rebates to us and to our franchisees from participating suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
Once you begin operating, the items you purchase or lease that must meet our specifications will represent approximately 50% of your total annual expenses.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We will charge you a fee for supplier approval requests and will not unreasonably withhold approval of these requests.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
Except for the items we designate as being available only from specific designated sources, you may submit a written request to us for the right to purchase equipment and products of equal quality, performance, and standards from other suppliers whose products and services meet our standards and specifications.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You acknowledge and agree that we have the absolute right and interest in and to all telephone numbers and directory listings associated with the Marks, and you hereby authorize us to direct the telephone company and all listing agencies to transfer and assign to us or our designee the telephone numbers and directory…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You agree to participate in any industry surveys, customer surveys, customer experience reports or compilations of competitive market data that we may require in our sole discretion at your expense.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We or our representatives will have the right at all times, without notice to you, to inspect: (a) the Retail Location; (b) your vehicles; and (c) your inventory.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We reserve the right to revise the Operations Manual at any time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
If you will operate the business from a retail location, then we have the right to review the proposed location before you open your business at that location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Other than the Home Page, you shall not establish or maintain, or have established or maintained on your behalf, either alone or with others, any other digital or electronic medium or method of communication, including a website, home page, HTML document, Internet site, web page, online dictionary or online business…
Is a minimum grand opening advertising spend required?
YesFranchise agreement
You must spend a minimum of Five Hundred Dollars ($500) per month in media placements with our designated digital marketing supplier (the “Designated Digital Marketing Spend”).
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend 4% of your Gross Revenues for local advertising.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If more than one Novus Glass franchisee or licensee is authorized by us to operate in a particular market we designate that includes all or a portion of the Territory, then we will have the right to require you to become a member of, participate in and contribute to a local cooperative advertising group for that…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
As of the issuance date of this Disclosure Document, we have designated our Novus FDD (03/2026) 26 affiliate SRP as the only approved supplier of urethane adhesives, and you must purchase these urethane adhesives from SRP for use in your Novus® business.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
As of the issuance date of this Disclosure Document, we have designated our Novus FDD (03/2026) 26 affiliate SRP as the only approved supplier of urethane adhesives, and you must purchase these urethane adhesives from SRP for use in your Novus® business.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
You must have at least 1 full-time employee (who may be you or your manager) who spends substantially all of his or her working time either performing or marketing glass repair and glass replacement services.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
You and your employees will wear the uniforms and standard attire we specify, and maintain those uniforms in a clean condition.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must use our POS software in operating your business.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to the information on your computer system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We will also occasionally offer additional or advanced training programs to improve the standards of services and products offered under the Novus® business system, or to maintain the product and service consistency we require.
The filing answers no to 1 question
- Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?Franchise agreement
The vendor opportunity at Novus
Novus operates a network of 123 franchised automotive service locations, all of which are required to use a tightly controlled set of technology systems mandated by the franchisor. For software vendors, this means the entire system is addressable through a single point of contact at the headquarters level. The average unit volume sits at $351,734, with a 6% royalty rate flowing back to the franchisor on a standard 10-year initial term. The system contracted slightly year-over-year, with a -3.9% decline in total units, but the remaining 123 locations represent a concentrated opportunity, particularly in Minnesota where the footprint is densest.
Who controls software purchasing
The buying center at Novus is clearly defined at the corporate level. President Steve Leal sits at the top of the organization, with financial oversight provided by Chief Financial Officer Daniel Hogg and Global Vice President of Finance Hubert So. Greg Bergman, Vice President of Legal Affairs and General Counsel, is likely involved in vendor contract review. For initial outreach, Daryll O’Keefe, Vice President of Business Development for North America, is the most directly relevant executive. The operator base consists entirely of single-unit franchisees, with no multi-unit operators on file, meaning no franchisee has enough leverage to independently influence technology decisions. All purchasing authority is retained by the franchisor.
Mandated and current tech stack
The FDD is explicit about the technology Novus requires its franchisees to use. The point-of-sale software is mandated, though the specific vendor is not named in the available extracts. Accounting software is also mandated. On the marketing and customer engagement side, the stack is heavily branded: Eulerity is mandated, alongside three Novus-branded programs—the NOVUS Online Marketing Program, NOVUS Reputation Management, and NOVUS Social Media Campaigns. Launch Tech is also listed as a named system. This configuration leaves little room for franchisees to adopt alternative solutions, but it does create a clear map for vendors who can integrate with or replace these mandated components at the franchisor level.
Procurement, renewals, and timing
The FDD does not include an extract from Item 8, so the formal procurement structure—whether Novus operates as a designated supplier, approved supplier, or open market—is not disclosed in the most recent filing. However, the pattern of mandated systems strongly suggests a centralized, designated-supplier model. The initial franchise term is 10 years, and Item 17 indicates that renewals are offered under the same terms available to new franchisees acquiring a similar type of franchise at the time of reacquisition. This means contract cycles are long, but when a renewal wave approaches, the franchisor has the contractual flexibility to introduce new technology requirements across the system.
How to read the Novus FDD
The 2026 Franchise Disclosure Document is the authoritative source for understanding Novus's technology mandates, procurement rules, and decision-making structure. Item 11 details the specific systems franchisees must use, while Item 8 would outline any restrictions on supplier choice. The executive team listed in Item 1 identifies the individuals who control purchasing. For vendors evaluating whether to pitch Novus, the FDD confirms a 123-unit system with centralized control and a heavily mandated tech stack, making it a straightforward but competitive target. For a ranked list of franchise systems that match your software category, FranCloud can help you prioritize your outreach.
Questions vendors ask
Novus, answered from the filing
President Steve Leal and the finance leadership, including CFO Daniel Hogg and Global VP of Finance Hubert So, control purchasing. Daryll O’Keefe, VP of Business Development, is also a key stakeholder for vendor engagement.
The FDD mandates point-of-sale software, accounting software, Eulerity, and three Novus-branded programs: Online Marketing, Reputation Management, and Social Media Campaigns. Launch Tech is also named.
There are 123 total units, all franchised. The footprint is concentrated in Minnesota, which holds 3 of the mapped locations. The system saw a -3.9% unit decline year-over-year.
The specific procurement model is not disclosed in the most recent FDD. However, the franchisor mandates several specific technology systems, indicating a centralized, designated-supplier approach for core operational software.
The initial franchise term is 10 years, with renewals offered under terms available to new franchisees at that time. Contract windows may align with these 10-year cycles, though specific renewal activity is not detailed in the FDD.
The Novus FDD was filed with state franchise regulators in 2026. You can review the full document in the embedded PDF viewer below to analyze Item 11 technology mandates and Item 8 procurement obligations directly.
Source
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FDD alert
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Operator footprint
Who runs the locations
3 operators run 3 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit3
Top states by locations
| MN | 3 |
|---|
Ownership
The portfolio behind Novus
strategic_multibrand of Mondofix.
Sibling brands
Related Automotive services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.