Montauk Lobster House

The vendor opportunity at Montauk Lobster House

Montauk Lobster House is a quick-service restaurant concept headquartered in New York. The brand operates a total of 2 units, both of which are company-owned. The number of franchised units is not disclosed in the 2023 Franchise Disclosure Document, and no year-over-year unit growth rate is available. For software vendors, the immediate addressable market is limited to these 2 corporate locations. The average unit volume is not reported, and the royalty rate stands at 5.0% of gross sales. The initial franchise term is 10 years.

Who controls software purchasing

Given the corporate-owned structure and the absence of any mapped franchisee operators in our corpus, software purchasing authority rests entirely with headquarters management. The FDD does not list specific executives in Item 1, so no named CIO, VP of IT, or Operations lead is available to target. Vendors should approach this as a direct-to-HQ sale, recognizing that the decision-making unit is likely small and centralized.

Mandated and current tech stack

The 2023 FDD mandates two specific technology systems. The point-of-sale system is Harbor Touch POS, and the accounting platform is QuickBooks Online by Intuit Inc. No other operational, payroll, inventory, or HR systems are named as required or recommended in the available disclosures. This creates a narrow integration surface but also leaves room for vendors offering complementary solutions that can layer onto Harbor Touch or QuickBooks Online without conflicting with existing mandates.

Procurement, renewals, and timing

Item 8 of the FDD does not provide a clear procurement signal. The document does not specify whether the franchisor uses a designated supplier model, an approved supplier list, or an open procurement process. This lack of detail means vendors should be prepared for a direct negotiation with HQ, where the franchisor likely retains full discretion over vendor selection. On the renewal side, Item 17 indicates that franchisees have the right to renew for additional 10-year terms by entering into the then-current franchise agreement and paying a renewal fee. The franchisor may refuse renewal if conditions are not met. With only 2 units and no disclosed expansion activity, software contract windows are likely infrequent and tied to HQ-driven refresh cycles rather than franchisee-driven demand.

How to read the Montauk Lobster House FDD

The 2023 Montauk Lobster House FDD is embedded below for full review. This document is filed with state franchise regulators and contains the legal disclosures required under the FTC Franchise Rule. Key items for software vendors include Item 11 (franchisor’s assistance, advertising, computer systems, and training), which lists the mandated Harbor Touch POS and QuickBooks Online systems, and Item 17 (renewal, termination, transfer, and dispute resolution), which outlines the 10-year renewal structure. Item 8 (restrictions on sources of products and services) is silent in the available extract, so vendors should inquire directly about procurement requirements. For a ranked target list of franchise brands matched to your software category, reach out to FranCloud.